I have two movie credits on my iTunes account. What are credits, and how can I use them?

You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

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I have random excel files on my desktop that cannot be deleted. What are these and how can I trash them?

I have random excel files on my desktop that cannot be deleted. What are these and how can I trash them?

They appear as mounted DMG files.If you right click on them mdo they have an Eject entry?
Have you set the OS to Show All Files with a terminal command? If so take that off for now.
Look in your Home folder (Users/UserName) and then the Desktop subfolder under it. Do you see all these files/folders/drives?

I've got two iTunes accounts with apps under each - how can I reconcile them both under one account and one email address?

I've got two iTunes accounts with apps under each - how can I reconcile them both under one account and one email address?

You cannot.
Sorry.

I just bought a movie and a season of childrens cartoons they are now gone off my ipad. Where are they and how can I get them back?

I just bought a movie and a season of childrens cartoons they are now gone off my ipad. Where are they and how can I get them back?

Did you download them direct to your IPad or to your computer. If so unless you have synced your iPad with your computer since you downloaded they are still on your Ipad unless you deleted them or if they were rentals the time ran out.
To check on your iPad launch the iPod APP on your Ipad if a movie listing does not show then click on the iPad button under your library list column and it should then show your movies etc
Or launch the Video App and look for them there
if you have downloaded them on your computer they will show up in iTunes the cartoons i suspect will show under TV and the Movie under Movies.
A rented item expires 30 days after you rent it or 24 hours after you begin playing it, whichever comes first. Expired rentals are deleted automatically. After you transfer a rental to your iPad etc, it is removed from your iTunes library.
Outright puchases are obviously yours to keep.
Hope this helps

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

In iPhoto most of my photos appear to have been replaced by much smaller versions. What has happened and how can I get the full size photos back?

That is either a bug in Firefox 5 or the script has a problem with Firefox 5.<br />
It works in all other Firefox versions like Firefox 3 and 4 and 6 (Aurora) and 7 (Nightly).

I have an unknown shared server in Finder. What is it and how can I get rid of it?

Hi,
I just noticed there is a shared server/ network listed in Finder, but I do not recognise it and cannot connect to it.
Could anybody tell me what it is and how I can remove it?
Thanks!
This is what it looks like:

If you have a networked printer, they sometimes have SD Card slots, USB thumbdrive slots, etc... and the printer offers to be a file server to share the contents of those removable camera storage devices.
It is possible your home WiFi router can also act as a printer server, or with a USB disk (or thumb drive) attached, a file server.
You could use a utility such as Bonjour Browser which will give you more information about the devices it sees on your home network
<http://www.macupdate.com/app/mac/13388/bonjour-browser>

Over the years I have backed up my ifoto albums on discs. Now with the new ifoto in 10.7.5 I can't see the fotos from five year old discs--only a dotted line outline of the fotos, all black and white; no images. What gives? and how can I view them?

Over the years I have backed up my ifoto albums on discs. Now with the new ifoto I cannot see any fotos when I insert the 'old' discs, just dotted lines around where the foto should be. How can I view the fotos? They were backed up for security, but now they are so secure I can't view them! Help!

If you're running iPhoto 9.5 you'll need to follow these directions in order to view disk created by previous versions of iPhoto:
1 - Copy the library from the disk to the Desktop.
2 - Double click on the iPhoto Library Upgrader tool to launch it and select the library on the desktop to convert.
3 - Once that is done you can open it with iPhoto 9.5.
From iPhoto 9.5: Using iPhoto libraries saved to CD or DVD
OT

I have downloaded 2 movies from itunes to my ipad, but they are not showing up on itunes. where are they? how can i find them?

I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?

Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app.

I can't find purchased movies downloaded to my ipad 2. where are they and how do I play them

I have purchased movies that I have downloaded to my macbook pro and manually added them to my iPad 2. They show as files when iPad is connected to the macbook pro using the sync cable. There is no app that appears to work to find them, and iTunes and the app store only retrieve 3rd party movie providers during a search, I know youneed iBooks to view a book, is there an "iMovies" for feature movie watching not home movie creation?

Look in the videos app for your movies on the iPad.

Missing mscrv80.dll file when updating itunes. what is it and how can I get it back?

When updating itunes the new installation said I was missing mscrv80.dll file. I've reinstalled but still doesn't work. How can it be repaired?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have downloaded movies on i tunes for my 3 year old, and i can't burn them to DVD... Who new??? What do i do now?

How do i burn movies from i tunes to play on a DVD player???

"(v) You shall not be entitled to burn video iTunes Products or tone iTunes Products."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE

My iPod Touch is showing up as a digital camera in Windows, and it will not show up in iTunes. What's wrong and how can I fix it?

I have an iPod Touch and when I plug it into my computer, it shows up as a digital camera. Then, it will not show up in iTunes at all. (I have Windows.)

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes music files are too large, how can I compress them?

So yeah today was my first day using iTunes and buying some songs. I got 12 songs and it came out to 80.6MB, I really want to know if there is a converter in iTunes for this or if there is a trusted software I can use to convert them?

I think you might be a little confused, html5 documents use the <video> tag to display videos online, .mp4 is one of the video types used by the <video> tag...
HTML5 Video
HTML video Tag
Since not all browsers can see .mp4, you also need a .ogg or .webm video so those browsers have something to look at. That secondary source is added to the <video> tag in html5 pages so a browser can latch onto the first source it understands.
To make your video smaller, you would need to reduce its actual pixel dimensions (if they're full screen HD videos, dropping them to 640x480 or similar will reduce the file size) or framerate.
Here's a converter for .ogg format...
http://video.online-convert.com/convert-to-ogg

Screen Message"File iTines Library.itl cannot be read because it was created by a newer version of iTunes" What is this and how can it be fixed?

Screen Message on P.C. "File "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes.
What is this and how can it be fixed, please?

Problem solved by doing the following:
Open PC/Mac and search for iTunes Library.
From the list, select the most recent version of iTunes Library. Save this to a folder.
Delete iTunes from your computer.
Install latest version of iTunes.
When I opened the new version of iTunes, everything was there as before.
I didn't need to import the saved version of iTunes Library. Maybe this happens automatically?????

HT4972 Can you have two iPhones to the one iTunes account? I am overseas and using the old iPhone 4 here, but also have a current iPhone 5.

I have two iPhones, a 5 which I currently use and an old 4 which I use as a second phone as I am overseas. I have connected both to iTunes. Does this cause any problems have two phones on the one iTune account, as far as updates, etc goes?

Welcome to Apple Support Communities
It won't cause any problem. Moreover, you will be able to share the purchases between both phones and have the same information by using iCloud, so you don't lose anything

I have two movie credits on my iTunes account. What are credits, and how can I use them?

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