I have redeemed my iTunes card very time I click to buy a song it's going to a credit card screen. Plz help I am lost

I have redeemed my iTunes card every time I click to buy a song it goes to a credit card screen. Plz help I've tried everthing

Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
Thanks for coming to the Apple Support Communities!

Similar Messages

  • I have redeemed my itunes card but new total is not showing :o

    can anyone help? i have redeemed my itunes card but it has not shown new total on page. i have closed window and reopened but still notshown new total.

    Hi Evabee!
    Here is an article for you that will help you set up an account without a credit card:
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    Thanks for coming to the Apple Support Communities!

  • HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

    What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?


  • Itunes crashes every time I try to buy a song

    Every time I try to buy a song Itunes crashes.
    It always happens on the terms and conditions screen
    This is the error I get
    Date/Time: 2008-08-02 13:24:25 -0500
    OS Version: 10.3.9 (Build 7W98)
    Report Version: 2
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Version: 7.7.1 (7.7.1)
    PID: 1703
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0 Crashed:
    0 <<00000000>> 0x00000000 0 + 0
    1 com.apple.iTunes 0x0034b488 0x1000 + 0x34a488
    2 com.apple.iTunes 0x003ca2f0 0x1000 + 0x3c92f0
    3 com.apple.iTunes 0x003a17ec 0x1000 + 0x3a07ec
    4 com.apple.iTunes 0x0039dc4c 0x1000 + 0x39cc4c
    5 com.apple.HIToolbox 0x9286be50 DispatchEventToHandlers + 0x150
    6 com.apple.HIToolbox 0x9286c0c4 SendEventToEventTargetInternal + 0x174
    7 com.apple.HIToolbox 0x92870544 SendEventToEventTargetWithOptions + 0x28
    8 com.apple.HIToolbox 0x929bfe54 _ZNK10Accessible9SendEventEP14OpaqueEventRefb + 0x6c
    9 com.apple.HIToolbox 0x929bf378 ZN10Accessible21GetNamedAttributeDataEPK10__CFStringPKvPS4Ph + 0xa8
    10 com.apple.HIToolbox 0x929be960 Z32CarbonCopyAttributeValueCallbackPK8__CFDatamPK10_CFStringPPKvPv + 0x88
    11 com.apple.HIServices 0x92e0caf4 _AXXMIGCopyAttributeValue + 0xfc
    12 com.apple.HIServices 0x92e0ff90 _XCopyAttributeValue + 0x8c
    13 com.apple.HIServices 0x92dffc80 AccessibilityClientDefs_server + 0xa8
    14 com.apple.HIServices 0x92e1bedc axServerMessageHandler + 0x18
    15 com.apple.CoreFoundation 0x901dde4c __CFMachPortPerform + 0xe0
    16 com.apple.CoreFoundation 0x901da57c __CFRunLoopDoSource1 + 0xc8
    17 com.apple.CoreFoundation 0x901c2448 __CFRunLoopRun + 0x540
    18 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
    19 com.apple.HIToolbox 0x9286fe10 RunCurrentEventLoopInMode + 0xac
    20 com.apple.HIToolbox 0x92872eb0 GetNextEventMatchingMask + 0x1a0
    21 com.apple.HIToolbox 0x92886988 WNEInternal + 0xa0
    22 com.apple.HIToolbox 0x928976a0 WaitNextEvent + 0x4c
    23 com.apple.iTunes 0x00277cf8 0x1000 + 0x276cf8
    24 com.apple.iTunes 0x00278424 0x1000 + 0x277424
    25 com.apple.iTunes 0x00035bb0 0x1000 + 0x34bb0
    26 com.apple.iTunes 0x00277800 0x1000 + 0x276800
    27 com.apple.iTunes 0x00002a2c 0x1000 + 0x1a2c
    28 com.apple.iTunes 0x00002730 0x1000 + 0x1730
    Thread 1:
    0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
    1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
    2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
    3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
    4 com.apple.audio.CoreAudio 0x9910b4b8 _ZN10HALRunLoop9OwnThreadEPv + 0x104
    5 com.apple.audio.CoreAudio 0x9910b2ec ZN9CAPThread5EntryEPS + 0x30
    6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
    Thread 2:
    0 libSystem.B.dylib 0x900171f8 semaphorewait_signaltrap + 0x8
    1 libSystem.B.dylib 0x9000e9dc pthread_condwait + 0x270
    2 com.apple.iTunes 0x0025db38 0x1000 + 0x25cb38
    3 com.apple.iTunes 0x0034f3d4 0x1000 + 0x34e3d4
    4 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
    Thread 3:
    0 libSystem.B.dylib 0x9000b42c select + 0xc
    1 com.apple.CoreFoundation 0x901c7668 __CFSocketManager + 0x1fc
    2 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
    Thread 4:
    0 libSystem.B.dylib 0x90043bcc accept + 0xc
    1 com.apple.iTunes 0x0028cf30 0x1000 + 0x28bf30
    2 com.apple.iTunes 0x002e9e20 0x1000 + 0x2e8e20
    3 com.apple.iTunes 0x002e9eb0 0x1000 + 0x2e8eb0
    4 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
    Thread 5:
    0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
    1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
    2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
    3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
    4 com.apple.CoreFoundation 0x9022ffac CFRunLoopRun + 0x34
    5 com.apple.iTunes 0x00243e68 0x1000 + 0x242e68
    6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
    PPC Thread State:
    srr0: 0x00000000 srr1: 0x4000f030 vrsave: 0x00000000
    cr: 0x24022248 xer: 0x20000000 lr: 0x0034af24 ctr: 0x00000000
    r0: 0x0034af24 r1: 0xbfffc9f0 r2: 0x8fe507cc r3: 0x05ce8470
    r4: 0xbfffca2c r5: 0x05ce8470 r6: 0x00000000 r7: 0x00000000
    r8: 0xbfffca28 r9: 0x00000000 r10: 0x00000000 r11: 0x8fe45a18
    r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
    r16: 0x00000001 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000002 r21: 0x00000000 r22: 0x05c8af10 r23: 0x091d8660
    r24: 0xbfffcdf0 r25: 0xffffd96e r26: 0xbfffcb08 r27: 0x091f11d0
    r28: 0xbfffcc68 r29: 0x00f3b38c r30: 0x07491040 r31: 0x05ce8470
    Binary Images Description:
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    0x991af000 - 0x991ccfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x991de000 - 0x992a0fff com.apple.audio.units.Components 1.3.4 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x992ad000 - 0x992c3fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x992d0000 - 0x9a0ebfff com.apple.QuickTimeComponents.component 7.5 (861) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    I have sent this report to Apple like 50 times and no one has contacted me.
    What can I do? at this point Itunes is worthless.

    For assistance with a disabled account, see this support article:
    If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Hi i buy a song in itunes and first time i click on buy button an i so the apple id bit it not download it just dissapare and i buy it againd and it work but way it kome to tims on the bill.

    wat happens

    What does "but way it knome tims on the bill? means?
    If you got billed twice then contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • HT201209 I have redemed my itunes card for $25.00. This amount shows next to my name. I cannot figure out how to purchase items using this amount. When I try to apply this, it tells me the promotion has been redeemed but I have not been able to buy anythi

    I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?

    The amount is already credited to your account. Purchase something and it will use this balance.

  • Cannot redeem my itunes card

    In the screen appears that I have redeemed my itunes card with 50 dollars, but when i try to buy a song it says i need to update my credit info!

    Hi Linda,
    Here's a link to the iTunes Support pages:
    Select "iTunes Store Account and Billing", then "Edit Account Information", then "Changing Account Information"
    There are articles here that should be useful guides, and there is also email suppot.
    Hope this is helpful.
    Kind regards,
    Message was edited by: Peter Miller

  • I am redeeming my iTunes card for the first time and and a prompt says my request cannot be process as of this time try gain later

    I was trying to redeem my iTunes card and cannot be process at this time try again later...Its been like that more than an hour now

    It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
    You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

  • I have bought an iTunes card today from Argos and when I tried to redeem the code it said to contact iTunes cards not activated

    I have bought an iTunes card and when I tried to redeem it said no activated contact apple. What have I done wronge

    what did itunes say when you contacted them?

  • I have just redeemed an iTunes card, but my balance does not change

    I have just redeemed an iTunes card, but my balance does not change to $15.00, but instead changes to $00.01 cant figure it out, did i waste money????

    And you didn't owe iTunes anything or have pre-orders ? If you can't find where the money went then try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have redeemed an iTunes gift card. If I buy an app which costs money will it take money from the gift card or from my account.

    I Have redeemed an itunes gift card. i want to purchase an app which will cost me money (minecraft) if I buy this app will it take money from my bank account or will it take money from this gift card. And pls if you have to tell me how to Use the gift card to buy stuff.

    It'll take money from the gift card; iTunes Store credit is used up first if allowed for a given purchase.

  • HT201209 I cannot redeem an ITunes card I purchased.  The ITunes team have verified the code on the card is valid but can't tell me what I'm not able to redeem it.  Anyone else had this problem?

    I'm not able to redeem an ITunes card I purchased.  Keep getting error message - your account cannot use Store Credit at this time.  Help please!

    You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

  • HT5035 I've already redeemed my iTunes card and the store shows I have a balance remaining.  Why isn't that balance credited when I try to purchase songs from iTunes? now?

    I've already redeemed my iTunes card and have a balance reflected on the iTunes store.  Why am I unable to buy additional music using that balance?

    What happens when you try to buy something ?

  • Redeemed an itunes card, when i go to purchase a song it keeps asking me for my credit card.  Do I need to have a credit card on my account before it will let me use the balance in my account?

    I have just redeemed an iTunes card and I show a balance beside my name in iTunes store.  When I click on the song it keeps asking me for my credit card instead of using the balance in my account. 

    Hi Joycekk,
    If you have a question about the billing process on the iTunes Store, you may find the following article helpful:
    iTunes Store: How iTunes Store purchases are billed
    - Brenden

  • I am having trouble redeeming my iTunes card on the App Store.  It always times out when I enter the code.  But when I try to enter the redeem code in the iTunes Store, an error code comes up (5002)  What does that mean?

    I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired.  Try again."  I try again and it's the same message.  I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002"  I need help....I feel like I wasted my money.  and I need  a program for school. 

    Clic here:  iTunes: Advanced iTunes Store troubleshooting
    Then click:  Expand All Sections
    Then scroll down to error 5002.

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