HT201304 In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

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've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

TS1398 Purchased new iPad and have no Internet access. I purchased a plan for a hot spot but when I try to do any type of search it says not connected. I have connectivity with my phone with the same carrier. Help

I purchased a new iPad and bought a wireless plan with Verizon but can not get the settings to connect or look for a wifi connection. I can connect to our house wifi but it will not connect on its own. Any help would be appreciated.

Hello there, NapaJohn.
The following Knowledge Base article provides some great steps and information that should prove useful on troubleshooting personal hotspot:
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/TS2756
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Why does it say my Apple ID is disabled when I try and buy something in an app?

See subject line

No one here would be able to answer that question. See this support document for help support.apple.com/kb/TS244 or contact iTunes support

When I try and purchase a new app or game, it brings up my old Apple id

I changed my Apple ID/email address but when I try and purchase a new app or game and then enter my password it brings up my old Apple id and says I havean invalid password
<Re-Titled By Host>

If this is on an iOS device then log out of your account by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of your account so as to 'refresh' the account on it. If you are using the same account for iCloud then you may need to do similar for that : Settings > iCloud > Sign Out (or Delete Account depending upon the iOS version) and then log back in
If on your computer's iTunes then try logging via the Store > Sign Out menu option and then log bak in.

MY Ipod touch will say it is connected to the wi fi, but when I try and use the wifi for an app it say there is no internet connection.

My Ipod touch 4.2 will say it is connected to the wi fi but when I try and use it with an app it says it is not connected to the internet

- Do other devices successfully connect to the network?
- Did the iPod successfully connect to this network before?
- Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
-iOS: Troubleshooting Wi-Fi networks and connections

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

HT4009 I can buy apps in the store but when i try to purchase in app purchase.. I cant buy it i try change my cc any anything still the same..

I can buy apps in the store... But when i try to buy in app purchases then i cant.. I have no restirction on it and i wonder why... I bought it before it was ok... But now even i try change my cc but still the same.. I can buy apps in the store but not in app.nit always tell me to contact itune support to complete the transaction.
I try create a new id to use itune giftcard.. I could buy the in app in the first try.. Then i rdeem more money into it afterthat i cant buy it anmore.. Same as when i use cc...
Anyone experience this ?

Yes I did. but still they dont know much. i just provide more information to them and i'm still waiting for the reply....
one thing.. i register a new account and use itune giftcard it in... i could purchase the inapp... after that i decided to buy more itune card. then after i redeemed it, i can't buy it again just like when i use my cc with my old account. it keep asking me to contact the itune support/ = ="

I purchased keynote for my new iPad do I need to purchase keynote for my iMac? When I try and purchase keynote for my iMac I am told that "you have already purchased keynote, do you want to purchase it again?" Answer NO. I try to open the keynote app

I purchased keynote for my new iPad do I need to purchase keynote for my iMac?
When I try and purchase keynote for my iMac I am told that "you have already
purchased keynote, do you want to purchase it again?" Answer NO. I try to open the
keynote app on my iMac and it asks "do want to buy iWork again?" answer NO. Then the keynote app
closes. What an I to do?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

I have Snow Leopard 10.6.8 but when I try to purchase Snow Lion I am told this cannot be downloaded on my mac. Please help!

Apple website says I need Snow Leopard 10.6.8 to upgrade to Snow Lion. I have exactly that. But when I try to purchase Snow Lion on the App Store , I get a message saying 'Snow Lion' cannot be installed on your mac. My mac was born sometime in 2007 I think but if it has 10.6.8 why can I not install Snow lion??

Is your Mac an iMac, or Macbook?
Here are the system requirements for Mountain Lion (I think is what your refer to as Snow Lion) in the link below.
http://support.apple.com/kb/HT5444
Hope that helps

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have a macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I

I have a macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I sync my iphone and ipad? (it seems like each is synced only to my laptop, so don't synchronize until I go home and use my laptop.

POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap"

HT201304 In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

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