HT201304 While trying to make a purchase in itunes my iphone is now asking me to answer security questions that i have not filled out. How do i remove them from allowing me to make purchases?
Any help would be great!~
You need to follow log in with your Apple ID and password. If you can't do that you will have to contact Apple Security, convince them that you are you, and have them reset your account. http://expresslane.apple.com.
Similar Messages
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guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING
You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out. -
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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I am unable to purchase songs from Itunes. It asks me to answer two security questions which I do not know because I wasnt the one who created my Apple id. It has never happened to me before.
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HELP
You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock -
I have a family itunes account with several devices attached... I can make purchases on all except the newest one.... each time I try to make a puchase it asks me to confirm security questions that I have never set
The reset link will only show if you have a rescue email address already set up on your account - if you don't have one then you won't get the reset option, and you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have purchased songs from the itunes store many times on this computer. Now it is saying that I have to answer security questions that I do not know the answers to before i can download a song. It says because I have not purchased before on this computer, but I have. Can't get past it and just download my songs.
The reset link will show on your account if you have a rescue email address on it, if you only have alternate email addresses then it won't show.
If the country where you and your iTunes account are isn't on this page (you need to be in a country to use its store) : http://support.apple.com/kb/HT5699
then you can try contacting support via this page and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
I'm trying to buy an app but since its my first time to puchase, theyre asking me to answer security questions but I forgot my answers. how can i find out my answers so I can purchase. please help. thanks
http://www.apple.com/support/appleid/
Start here. I ended up scheduling for them to call me to get my ID sorted out. -
I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?
Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future. -
When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327) -
I want to keep songs on my main iTunes but remove them from the Cloud to make more room in the Cloud for new stuff. HOW?
Are these purchased songs from iTunes? If so they do not count against your cloud storage.
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Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546) -
How can i remove them from my purchased(no hidden them)and my account for ever?
hello
I got a few free app before and did not download them completely and dont want to do this,
but they stay in my purchased and start automatly when i connect to itunes store and going to crazy me
How can i remove them from my purchased(no hidden them)and my account for ever?
(I want to delete all free apps and Books from my purchases.)
please help me
thank you.There is no way to do it. Others have asked for the very same thing that you are asking for, but currently it just cannot be done. You can't remover purchases from your Purchase History - you can hide them - but you can't delete them from the history.
You can delete the Apps from the iPad and you can delete them from iTunes on the computer. Delete them from iPad, delete them fromiTunes so that when you sync there is no chance that they will come back. Then hide the purchases. That's the best that you can do.
On the iPad, tap and hold down on the app icons until the X pops up. Tap the X to delete the apps.
In iTunes, clcik on Apps under the Library heading on the left. Right click on the apps that you want to delete and follow the prompts. -
How do i find my newest itunes tv downloads, in my video app. In the OS7 all my purchases are there so i can find which one is the new ones that i have not watch
Hi Bill...
Read here > Creating an iCloud account: Frequently Asked Questions -
I purchased the Brookstone DLP projector for the iPhone, and all the reviews state the iPhone 4S can be mirrored with it. However, I can't not figure out how to do so. Is there a setting to change? Can't figure it out! ARGGG!
It will show pictures and videos if I choose, Start Slideshow, but it won't show anything else, no apps, etc.
Here's a few examples of the reviews which state it mirrors:
http://www.bgr.com/2011/11/07/brookstone-pocket-projector-for-iphone-4-and-4s-re view/
http://www.gadgetaddict.info/brookstone-pocket-projector-for-iphone-4-and-4s-rev iew/
I bought this for video analysis presentations with an app on the phone, so this is a key feature for me.
Any help is appreciated.
JimI also have not figured out how to mirrow either. I ask you both, is the sound via the projector louder than the phone itself when projector is tuerned off? No matter what I do the max vilume through the projector speakers is lower that the phone itself even with phone remaining installed in projector. I am think of taking it back to try another one.
Keith
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