HT201318 I'm trying to purchase a plan on my phone and it will only let me choose the $100. upgrade
I'm trying to purchase a plan on my phone and it will only let me choose the $100. plan which i dont need
Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.
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I purchased the Great Gatsby, and when I say I want to play the movie now, it takes me to the Extras Preview but doesn't let me play the movie, and there is no play option anywhere. It also doesn't even show up in my purchased movies section. Any thoughts? I am able to download it to my computer, but I want to watch it on my tv, not my laptop.
I would report it to iTunes Store support - I think you are saying that you were able to play it via the Computers icon from your laptop - this mode does not support Extras (typical as that's how I'd use them but can't as you cannot download Extras to iTunes any more).
There are several examples of people trying to play movies from the cloud where the menu does not have the play option. -
I just purchased PSE 8 for my windows 7 and it will not let me load the "content" cd,
I just tried my new PSE 8 for the first time and it will not let me load the "content" dvd, it states that PSE is already running (it is not) and to close program and start again. Any ideas? This is my first time using any kind of video editing software also.
Photoshop Elements (PSE) doesn't ship with a Content DVD.
I think you're probably referring to the PRE Content DVD that comes with Premiere Elements (PRE)
The PRE User to User Forum (http://forums.adobe.com/community/premiere/premiere_elements) may be a better place to post this question.
If you bought the Bundle of PSE and PRE it would have come with the PRE Content Disk, but the PRE Forum is still where you might find some help.
Cheers
Bob -
Trying to buy gold bars for dragon story and it will not let me.
trying to buy gold bars for dragon story and it will not let me.
What happens when you try?
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It only has gray letters when I try to change my apple id iin my icloud user settings. How can I change my apple id to my new email address and password? My old one was hacked.
Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing?? I've been having this problem for months and no one seems to be able to figure it out. I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID. I have a Mac, iPad, iPod touch and iPhone. the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days. the 90 days just passed and nothing is automatically syncing yet. I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told). This is a real pain in the butt.
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I sent my sister an egift card. SHe did not recive it due to her settings. I have tried to resend it for several weeks, but ontinue to get a message stating that this function is unavailable that this time and to try again later. Is there anything I can do to resend this message??
You can manually copy and paste the code and email it to your sister that way.
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TRYING TO MOVE SONG FROM OLD IPOD TO NEW LIBRARY, WILL ONLY LET ME MOVE FROM NEW TO OLD.
trying to figure out how to move a song from an old ipod to our new ipod and new library. old ipod was given to us and just want to add a couple songs from it to our library and it wont let me
Crazynewf wrote:
I have new macbook air..
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
Why is Adobe making us jump so many hoops just to re-install software?
I had a hardware crash and had to re-install all my programs. We can not activate Photoshop CS online or by phone! What gives?
I am in the middle of a project and I can not use Photoshop CS
Please advise.So let me get this right..... I Pay for Creative Suite 5. I have my original discs and serial number. I still have the entire box it came in. I simply need to re-install the product. I can not use Photoshop because it can not be activated via phone or online. I am supposed to just in a chat page and you are put in a cue with "We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7."
IS ADOBE FOR REAL??? THEY EXPECT YOU TO SIT IN A CUE ON HOLD WITHOUT AN INDICATION HOW LONG YOU WILL BE IN CUE IN THE MIDDLE OF THE WORK DAY.
NOW YOU KNOW WHY PEOPLE HACK THEIR SOFTWARE!
I HAVE A JOB TO DO AND CAN NOT TELL A CLIENT, MY PHOTOSHOP DOES NOT WORK, I AM WAITING IN ADOBE'S HELP CUE! -
HI,I am trying to update the apps on my phone.on doing so it tells me my account isn't verified and that an email to verify it has been sent to my email address.on looking at the email address there is a mistake and It will not let me change the email address.meaning I cannot verify my phone please help I'm so frustrated
Hello Charliedock,
The article linked below details a number of tips that can help locate the verification e-mail.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Cheers,
Allen -
I bought my ipad in us, and has been using a pre paid card in purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA.
I tried to change my country but a message says i have a store credit balance and must spend it before changing store. But how i can spend it i only have 8 cents left?
So how will i be able to purchase applications if i am in bahrain?You can try again after a few hours after waiting and you still get the same error, you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action -
i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time
There used to be a 'buy all' button on the wish list screen but for some reason that has been removed from the current version of iTunes so you will need to buy each item individually. You can try leaving feedback for Apple and maybe it'll be added back in a future update : http://www.apple.com/feedback/itunesapp.html
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Trying to purchase trial period in different email address - error message "Error in Your Order The account was registered for a different country. Please sign out and sign in using an existing account for this country. Ok"@
Hi boags2014,
Please refer this link and know the work-arounds for the same:
How do I complete a purchase when I get an incorrect "country" error?
Regards,
Anubha -
???????????????/in the process of trying to purchase an app, it pops up and says please contact itunes to complete this tranaction
You probably need to contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
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I want to cancel my account. I purchased a product that had errors in it. Within minutes I tried to cancel the purchase, and Acrobat will not let me. Furthermore, there are security errors in my account that are unacceptable. Please cancel my account, my payments. I have called my bank and reported this as fraud.
Kmrnyu, the order placed by you is still under transaction, the order stands canceled.
As soon as the order is complete I shall get it canceled & refunded.
Regarding the account, do you want it to cancel the account? Please confirm.
Regards
Rajshree -
I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?
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