HT201320 I have an ipad4 and when trying to register an account on a website my email address is not recognised even though it has been completed using autofill so it is correct. the websites keep telling me my email address is incorrect.

When I try to complete a registration form to join a website/ open an account using wifi on my ipad 4 I enter the details using Autofill.
Hence my email address is entered automatically and is 100% correct.
However I keep getting the same error message: your email address is incorrect.
My account is with BTYahoo and I am able to send and receive emails without any problems.
I' ve recently visited an Apple store and discussed this problem with a genius but they said they haven't encountered this problem before so we deleted my old account and added a new one with the same information but today I tried to join another website and again the email address isn't accepted.
Any help gratefully received.

Thanks for that suggestion!!
So far it's worked but can't understand why Autofill adds the exact same details but the website fails to accept the email address.
Thanks again.

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