HT201352 In my screen only appears the blue logo of Itunes and a the picture of the USB cable

My ipad screen is blocked with the logo of itunes and a usb cable

Hi Peligon,
Thanks for the question. Based on what you stated, it seems like the iPhone will not boot. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

Similar Messages

  • HT1386 iphone is frozen.  the screen only shows the usb plug icon, the word itunes and the itunes logo.  the whole phone is frozen

    iphone is frozen.  the screen only shows the usb plug icon, the word itunes and the itunes logo.  the whole phone is frozen

    Connect it to your computer and open iTunes, it will probably prompt you to restore it.

  • When I was updating my iphone 4s, during the update, the USB plug came out, now all my phone show is the a picture of the USB cable and itunes icon

    When my  iphone was updating it operating software, the USB cable came out of the port.  Now the screen will only show the USB cable and the itunes icon. It is not recognized by the itunes store.  I unintalled the USB driver for the iphone, but it still does not work.  I have turned off the phone and performed a reset.

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  • TS3988 please help i upgraded my iphone5 to new ios7 yesterday 2pm and untill now its already 17hours and why cant access or back to normal?is this normal or stil upgrading? it only appears the apple logo on screen and keep coming the logo screen on and o

    please help i upgraded my iphone5 to new ios7 yesterday 2pm and untill now its already 17hours and why cant access or back to normal?is this normal or stil upgrading? it only appears the apple logo on screen and keep coming the logo screen on and off.do i need to bring my phone to apple center or is this iops 7 takes longer time or an hours to successfully upgraded.please help me what can i do?

    Anyone have any suggestions? or is everyone else just as clueless as me !

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  • HT201412 My iphone doesnt work it only appears the apple symbol on the blackscreen

    Yesterday my iphone didnt start I charged it even when it was already charged but it still didnt work, suddenly after a few times that I pressed the two buttons at last it worked well , I left it charging during the night buth today when I tried to use it it was black again and now before I pressed the sleep/wake buttons it only appears the black screen with the apple but it doesn't open the screen . Please tell me how to fix it beacause everything is in there and I dont have a backup!!!

    Hey there Mizarf1,
    As I understand it, your phone is not booting past the Apple logo and you do not have a backup of your phone. First I would reset it with these steps:
    Restart or reset your iPhone, iPad, or iPod touch
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    If the issue persists you can put it into Recovery Mode and choose the Update option rather than the Restore option as outlined in the following article. This will preserve the data on it. 
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    Thank you for using Apple Support Communities.
    All the very best,
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  • HT201406 while trying to update my ipod touch  something happened and now my screen only shows the apple logo and nothing else happens

    while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPad stop working suddenly i see black screen only pressing the home? and sleep button dose not solve the  problem please help?

    My iPad stop working suddenly i see black screen only pressing the home and sleep button dose not solve the problem please help ?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    Thank you for your reply.
    I don't think it's paired with another device, as the Apple TV (3rd Gen) is the only device I have from Apple, that uses this remote (unless my iPhone or iPod can pair with it) ..or maybe the remote pairs with other than Apple products ? (Can it) ?
    I have tried to press the menu and right - left - up- down - middle - play/pause simultaneously without anything happening.
    All I'm left with now, is a brick with a flash on it.
    I never connected it to my laptop before it broke down (as it only was 2-3 days old) can that be a problem for resetting it ?

  • It only appeared "The iTunes Store is temporarily unavailable. Pls try again later"

    I can't change the country. It only appeared "The iTunes Store is temporarily unavailable. Pls try again later".

    You can change the country to browse but for purchasing your debit or credit card credentials must be associated with the same country where you reside.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • I'm updating my iphone4 to ios7 then my phone suddenly won't open, it only appears the itunes logo. what does that mean?

    i'm updating my iphone4 to ios7 then my phone suddenly won't open. it only appears the itunes logo. what does that mean?

    It means your phone is in recovery mode and you will need to restore it:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    GB

  • My ipod is locked on the initial screen that appears black apple logo, and not respond to any button, please someone knows I do? PLEASE it is urgent

    My ipod is locked on the initial screen that appears black apple logo, and not respond to any button, please someone knows I do? PLEASE it is urgent

    Try to connect in recovery mode, shown here: iPhone and iPod touch: Unable to restore

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • I upgraded my iPhone 3GS in 6.1.3 but why after finished it only appear persistent apple logo, I upgraded my iPhone 3GS in 6.1.3 but why after finished it only appear persistent apple logo

    What will I do I can't open my phone it just only appear the apple logo after I upgraded it in 6.1.3?

    Hey harikrishnandhk,
    Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Thanks,
    Matt M.

  • Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow which point to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing

    Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow pointing to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing appearing again. what sholud I do?

    This is the solution to your issue.
    I wish you the best of luck. 
    http://support.apple.com/kb/ht1808?locale=en_AU&viewlocale=en_AU

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