HT201359 If I brought the clean version of s album can I exchange it for the explicit versions

I did not notice I brought the edited version if a album I was wondering if I could get an exchange

If you mean you purchased it by mistake... you can try...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

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My iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?

my iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?

If it is still under warranty, and they determine it is a manufacturing defect, they will replace it. Be sure to back everything up before taking it into the Apple Store. That way, if you do get a new device, you will be able to set it up from the backup.
Cheers,
GB

My friend already has the album I gifted her. Can I exchange it for any album she wants?

I gifted an album to my friend. She already has the album. Can she exchange it for another album or can I?
TIA,Barb

Hi Barb,
Sorry, no. Here is a portion of the iTunes Store Terms and Conditions that applies:
GIFT CERTIFICATES, ITUNES CARDS, ALLOWANCES, AND CONTENT CODES
Gift Certificates, iTunes Cards, and Allowances are issued and managed by Apple Value Services, LLC (“Issuer”).
Gift Certificates, iTunes Cards, Content Codes, and Allowances, in addition to unused balances, are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, Gift Certificates, or iTunes Cards; used to provide Allowances; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Unused balances are not transferable.
Sorry, my bad. There is only one line that refers to purchases in the T & C:
All sales and rentals of products are final.
However, as the Limnos indicates, it can't hurt to contact iTunes Support to see what they can do for you....
GB

If i buy a new ipod touch now, can i exchange it for the new version?

I am gonna get a new ipod touch 8GB as part of the education deal when buying an imac before the 7th sept. I am wondering if i can exchange it for one of the new ones when they are announced and in stores a week or two later? If i bought a macbook pro in store or online i know i can exchange it within 30 days (by paying a price difference to the new model) or get a discount (if the prices for the old model went down within 30 days of me purchasing).
Would this apply to the ipod touch too, if i get it through the education store?

Sorry, but the iPod touch from the Back-To-School promotion could not be returned nor exchanged. The promotion is actually a rebate (unless you're referring to a promotion other than in the US); you choose your qualifying iPod model and purchase it, and will then get a rebate back of up to $199 (it varies depending on the model of iPod you choose).
The US promotion applies only to specific iPod models and expires on September 7th, so it would not apply to any iPod model released after that date. For the full terms, see:
http://www.apple.com/promo/pdf/BackToSchoolTermsConditions_US2010.pdf
Regards.

I bought the wrong album can I exchange?

Can I exchange an album that I have bought by mistake?

Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you so that you can buy the album that you want : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought a macbook pro in boston on October 25th, can I exchange it for the Macbook pro with retina. It has not been turned on - only the box has been opened.

I've never turned on my new macbook pro but I want to exchange it for the new Macbook pro with retina display. Is this possible. I have the receipt. Box was opened.

No - you have 14 days from date of purchase to exchange or get a refund. That should have been on your receipt somewhere.
I'm afraid that you're just going to have to sell your computer, somehow, and put that money towards a new one.
Why in the world did you buy what you didn't want?
Clinton

If I bought the creative cloud student edition today can I exchange it for something else?

Please read
To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

From the Adobe Website:
If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

I bought a macbook pro at best buy, if i dont like it can i exchange it for the air?

Even after using it for 3 weeks?

You can return an Apple product within 14 days from the date of purchase.
That's Apple's policy, though, not Best Buy's policy. I don't know whose policy would apply, but AnaMusic is absolutely correct... Best Buy would be the place to get your answers. Personally, I think there's no way you're going to be able to return a machine you've been using for 3 weeks. You may have better luck selling it on eBay and accepting that you will not recoup the full purchase price.

Can you exchange a new iPod Touch 4G 32 gb for the new one when it comes out?

I ordered one using points from my credit card, so I want to know if I can I exchange it for the 5 when it comes out??

If you purchased it within the last 14 days you can return it for a full refund and then purchase the 5G. Otherwise Apple will only give you a 10% recycling discount if you turn in an old iPod and purchase a new one.

If I am not happy with the Plus size, can I exchange?

Hey everyone, since we didn't really get to physically see the phones and their sizes in person yet, I ordered the Plus and am sure I will end up being happy with the large screen size.
However I am a man who likes a few options, and at least one to sleep better at night.
If for some reason in the 14 days I receive the phone and am allowed to return it, can I exchange my phone (I paid upgrade rate), a 64gb plus 5.5, can I exchange this for a 4.7 64gb?
Problem is, what if it is not in stock, am I stuck with the phone for 2 years or do I have options within the 14 days to make a swap occur if I do not like the 5.5?
Thanks!

If you purchased the phone at the store, simply bring it back to the store. If you purchased online and had it delivered, it comes with instructions on how to return.
You can simply go back to your previous phone until the phone you want is in stock.

Can I reload a totally "clean" version with nothing brought forward from the past. I was hacked and don't want to get Vorstan automatically on my system? Thanks

I got infected with Vorstran (or Vorstan?) many months ago. I'd love to reload Firefox now that I have everything straightened out on my computer, but in the past when I had to reload Firefox, all my old book marks, came back. (They must be saved to load for me the next time I heed to reload??) Not wanting to get Vorstran back on a reload, I have hesitated to try to reload as when it comes in, it infects all browsers, overwrites my backups and generally locks itself in the system Can I get a totally clean version of Firefox to load to completely start over?? I don't want to bring anything forward from the past at all. No book marks, favorites, folders, nothing. Can that be done somehow so I can finally again use my favorite browser? My old email that is now closed, was "[email protected]". I had to change it to the current one "[email protected]" How would I go about getting a totally clean version of firefox? Thanks
Dennis Bloomquist
<sub>edit: removed personal information for your protection. (philipp)</sub>

Hi
if you are absolutely, 100%, completely certain that you want to start from scratch (after having made sure that your system is clean of the malware);
To completely remove your old profile, you must manually delete the Firefox folder;
# Click the Windows Start button, and select Run….
# Type in %APPDATA% in the Run prompt then click OK.
# Open the Mozilla folder.
# Delete the Firefox folder.
Next, install a clean copy of Firefox from ([https://www.mozilla.org/en-GB/firefox/new/ link]).
Welcome back, we've missed you.

I accidently bought the clean version of an album, how can I get the explicit version?

WIthout making sure it was the explicit I accidently bought the clean version and was hoping that there was some way to trade.

You simply have to buy the correct version.
You could then try to report a problem through the Account section in itunes, ie say that you brought two by mistake.

Have deleted firefix and then tried to looad a clean version but it reloads the older header with two google searcxhes etc that I just cannot get rid of. How do I create a new clean version please/

I had two tool bars with google search in the header part . Cannot delete them even if I delete firefox and relaod. Am not sure where any other details I have could be stored that I haven't found. I now assume it is on the firefox web site. I just want to download a clean (new) copy of firefox and none of the stuff I had as add ons in the one I have just deleted (twice because it will not disappear so there are files somewhere I can't find. Please tell me how to get a clean version with no old stuff from previous load.

You can uninstall the relevant extensions from Tools>Addons to remove those toolbars. Also there may be some unwanted plugins which you may want to disable. This should solve your problems.
If you still want a clean profile, uninstall firefox with the "Remove my Firefox personal data and customizations" checkbox enabled. Alternatively you may remove your firefox profile folder which (on Window7) is stored in C:\Users\<your-username>\AppData\Roaming\Mozilla\Firefox\Profiles folder with a randomly name. You may delete this folder before installing a new version to get a clean profile.

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?
Does it mean that I can't watch it if I cannot download it?

this helps. check it out! http://support.apple.com/kb/ht3209

What are the steps in deleting in add remove to install a clean version of itunes/quicktime?

what are the steps in deleting in add remove to install a clean version of itunes/quicktime?
What has to go, in order, like itunes-quicktime-mobile me, or?

There are two part when installing WebEnt.. The first one is the web server part where it installs the fortecgi.exe or other web server components. This should be installed where the web server is going to be running. This is usually not you development server. The second part is the http library and web designer part. This should be installed on the development server. The http library need to go through a install of its own to make it part of the central environment. After that all the developers will have access to the http library and all they will need to do is install the Web desinger part.
Hope this helps.
ka

HT201359 If I brought the clean version of s album can I exchange it for the explicit versions

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