HT201359 REDEEMED MY ITUNES CARD FOR $23.75 BUT SOMEHOW ERASED FROM MY ACCOUNT AND HAVE NOT PURCHASED ANYTHING

I BOUGHT AN ITUNES CARD FOR $23.00 AND REDEEMED IT BUT SOMEHOW IT GOT ERASED FROM MY ACCOUNT. HOW CAN I AND OR IS IT EVEN POSSIBLE TO REGAIN MY ITNES CARD FOR THE AMOUNT OF $23.00.

https://discussions.apple.com/thread/5006462

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I received an iTunes card for my birthday but when I tried to redeem, it wouldn't work

I received an iTunes card for my birthday but I wasn't able to redeem it

What did you try?
What happened?
Error mesage?
What did it say?
Any info about your issue?

I downloaded a new itunes card for $25.00 but it did not register

I downloaded a new itunes card for $25.00 but it did not register help!

The amount is already credited to your account. Purchase something and it will use this balance.

TS1292 I cannot redeem my itunes card,i followed instructions but still in active

I cannot redeem my itunes card,i followed instructions but still in active

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck.

Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

How many people use your Apple ID? Anyone else in your family?
I would immediately change your Apple ID password.

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

TS1369 My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening

My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store. I have not purchased anything from the Apple store in the past and

What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?

This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device)

TS1646 I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

JamilyaFromALA wrote:
... Do I need to get another account (card) to make purchases?
Not necessarily...
To Contact iTunes Support and request assistance Click Here

I am redeeming my iTunes card for the first time and and a prompt says my request cannot be process as of this time try gain later

I was trying to redeem my iTunes card and cannot be process at this time try again later...Its been like that more than an hour now

It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

I can't purchase anything even though I redeemed an iTunes card for $15. Apple is asking to verify my credit card info, and also for answers to security codes that are not mine.

Okay so I just got an iPhone 5. My first iPhone. In the past I've had two different iPods, an iPod Touch 3rd Generation, and an iPad 2.
I only have 87 cents in my bank account so I paid cash for a $15 iTunes card so I could get some applications on my new iPhone 5. I realize that iTunes won't let me download updates or buy new applications when my bank account has a low or insufficient balance, so it will ask to verify the code on the back of the card. After entering the code, it says to please enter valid information. The information is valid, but won't be accepted because it has a low balance.
I tried selecting "None" as my payment options to see if that would allow me to make purchases using the $15 balance I just redeemed from the iTunes card. It doesn't seem to help the situation.
I went to contact Apple, but I had to schedule a call (this is the first time I've ever had to contact support for a problem - ever). I also sent in an email hoping I would get a response sooner. I want to play with my phone now, not in a few days when they can finally call me back...
While trying to figure out a solution to this, I ran into a couple of security questions that aren't even mine... They can't be because I don't have an answer for them. These security codes are not mine. I tried putting in an answer and it didn't work - obviously, because the questions don't apply to me. What the heck is going on Apple? I've never had so much trouble with your services before.
I'm not very happy right now.

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I have a charge on my bank account from Apple iTunes but I have not purchased anything in over a month!

Earlier today I imputed my new CC information into my iTunes account so that I could update some previous apps that I had purchased. Apparently due to my previous CC Information having expired I was not able to update my previous purchases (why is that)? Also, I noticed a charge on my account from Apple iTunes but I have not make any recent purchases and I have not received any email receipts stating otherwise. Obviously I will have to cancel my debit card to prevent any further fraudulent charges. Who should I notify at Apple about this to prevent any further criminal activity against myself or others?

You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?
If the charge is on your newly entered card, then each time that you add or change your credit card details on your account then a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If it's a different charge which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 I had a balance on my account and hav snot billed anything to my cc for about 6 month and the CC on file was stolen. In the mean time I have purchased ya new computer and just tried to long into my accout and it will not let me update my billing in

They want the security code off my stolen card before they will allow me to change my account info ANY IDEAS?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Why is itunes saying i have not purchased anything on my vaoi laptop when most my apss/song were bought on this laptop?

Itunes is asking me to answer security questions but i cant remember the awnsers and is telling me i havent previously purchased anything on this computer before but i have? Help!!!!!

Did you ever get this settled? I just found 3 charges on my bank statement from the last 3 days and I haven't purchased anything in over a month. Even the ITunes store shows my last purchase as being back in early May. But yet there are 3 separate charges on my statement dated June. I changed my password and deleted my card but I still wnt to know how I can get my money back and how this happened.

HT201359 REDEEMED MY ITUNES CARD FOR $23.75 BUT SOMEHOW ERASED FROM MY ACCOUNT AND HAVE NOT PURCHASED ANYTHING

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