HT201363 Forgot answers to Apple ID security questions what to do?
Don't remember answers. What are my options to reset or get answers
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110469)
Similar Messages
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Forgot answers to apple store security questions?
Need help how to find way to my answers to apple store security questions?
Ask the person who answered them for that account,
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Forgot Answers to Apple ID Security Questions
Hi there,
I did a search through this site and none of the links to the answers worked. How do I go about resetting the questions to my Apple ID? I forgot one of the answers and I can't figure out where to go to reset the questions.
Thank you,
cltYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116361) -
Forgotten answers to apple ID security question, how do I reset it for new question?
HOw do I recover a forgotten answer for Apple ID security question?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I can't restore my answers of Apple ID security questions.
Dears,
I can't remember my answers of Apple ID security questions. So I sent a request to restore the answers and they said it will come to your e-mail but still now I can't get any message to restore my answers. And I have tried so many times but nothing.
Please try to fix this problem ASAP.
Best Regards,
Azzo KnnoYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96569) -
What if i can't remember answers to apple id security questions?
what if i can't remember answers to apple id security questions? I cannot purchase some things in itunes store without these answers.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much
Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
HT5312 I forgot my anwsers for my security questions what do i do?
I forgot my anwsers for my security questions what do i do?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support. Ask
to speak to Security Support.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 dont remember my apple id security questions what can i do ?
dont remember my apple id security questions what can i do ?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96578) -
HT201363 How can my Apple ID security questions be reset via email?
I do not know how to reset my security questions can somebody please help me.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 I have forgotten the answers to my apple id security questions what can i do?
hello , i went to but an app on my ipod touch and it said because it is the first time i had bought something on this device i had to answer my security questions.
i have forgot the answers to them so i cannot by anything on my itunes account , how can i reset the questions so i can but something?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
TS3297 i dont remeber the answers to the 2 security questions. what do i do?
in order to download music from itunes i have to answer the 2 security questions and ive tried entering what i thought were the right answers but it says theyre wrong. this is frustrating and i dont know what to do. help?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
TS3297 I have forgotten my answers to my iTunes security questions what can I do?
I tried to purchase something on I tunes and it requested I answer further security questions that I do not remember the answers to what can I do ?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT1920 I cannot remember the answers to my 2 security questions, what do i do ?
I don't remember the answers to my security questions.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101492)
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