HT201363 my rescue me email is no longer active. trying to get a call scheduled but it says all the numbers i enter are not valid.....help!!

my rescue me email is no longer active. trying to get a call scheduled but it says all the numbers i enter are not valid.....help!!

Hi aj_russ,
As long as you still have access to your Apple ID account, you should be able to change or edit the Rescue email address associated with your security questions. You may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

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I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active can a get a credit for amount i have in my account?

I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?

Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com

The iCloud was never verified therefore never backing up anything on my iphone 4s because it was the wrong email and now I'm trying to make a new one but it says if I delete the account it will remove it's data from my phone. Will I lose everything?

The iCloud was never verified therefore never backing up anything on my iphone 4s because it was the wrong email and now I'm trying to make a new one but it says if I delete the account it will remove it's data from my phone. So if I put delete account will I lose everything on my Iphone?

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

HT5312 Can't reset security questions because the rescue email is no longer active... Help?

When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?

You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105)

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I can't make my first purchase because I forgot the answers to my secI can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no urity questions. plus, my rescue email is no longer active. What to do?!

I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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HT1918 I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs?

I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

Im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active,and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??

im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

HT5312 I can't remember my answers to security questions and dont recall password. Also my recovery email is no longer active. How can I reset password?

I can't remember my answers to security questions and dont recall password. Also my recovery email is no longer active. How can I reset password?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro?

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

So I'm trying to get a window to fit my mac. Its a window on pokerstars if that helps, so no minimize/maximize. The window is actually too long vertical ways to fit the screen so the bottom is cut off? I hid bottom toolbar but still no help :-/ any help?

So I'm trying to get a window to fit my mac. Its a window on pokerstars if that helps, so no minimize/maximize. The window is actually too long vertical ways to fit the screen so the bottom is cut off? I hid bottom toolbar but still no help :-/ any help? Yeah i have no fit screen button, the top toolbar doesnt have zoom/minimize available... any help???

Hi RobSten1306
Send us an email if you need help on this case and we can help look into this for you.
You can email us using the contact the mods link in my profile under the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

HT204053 Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is

To repeat my question, Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is going on?
Everywhere I search on Apple's Support site says to sign in to iCloud using your "Apple ID," which I did. I've had my iTunes account for years (even migrated from the old AOL account system). It's the standard email+password that everyone is supposed to use.
My main question is how can I have a valid Apple ID and not an iCloud account--if the two are supposed to be linked?
Thank you for any help you can give me!
tlj

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

I receive an error stating user name and password are not valid on my ipad and iphone 3Gs when attempting to load email from my icloud account. When I log onto icloud from my Mac, it wont load the email either.

One day, my ipad and iphone pick up my emails (.mac account) from icloud just fine. the next day, I recieved error messages that say my user name and password are not accurate. I removed the icloud program on both devices and added it back on to both devices and get the same message. I logged into icloud from my Mac and while I can log in, it times out when I select email and wont load the email there either. Any Suggestons?

I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
I suspect there are a small number ofo users like you who are affected with the same problem I am. Too small a number for it to be reported as an outtage. I suggest you call Apple and open a case to have your mail investigaged.
Hope this helps...

When I tap the mail icon on my iPhone 4s, the menu of email servers pops up. I already have a me acct that I check all the time, no problem. So I choose iCloud, sign in and it tells me that I already have an acct-.so why can't I get to my emails then?

When I tap the mail icon on my iPhone 4s, the menu of email servers pops up. I already have a me acct that I check all the time, no problem. So I choose iCloud, sign in and it tells me that I already have an acct….so why can't I get to my emails then? I've turned the phone off and on twice....that has fixed it in the past but not this time....

all fixed ha

HT201363 my rescue me email is no longer active. trying to get a call scheduled but it says all the numbers i enter are not valid.....help!!

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