HT201365 Hi, my iphone doesn't work. I have a lockscreen but i forgot the code for the lockscreen. so i would restore my iphone with itunes and then come the notification the restore is not allowed because the find my iphone activation is on. give me a re
please give me a reason as soon as possible !!!!! i need my phone to work
Sorry but I see that now other people are having your similar issue as you, when they updated it started asking them for a passcode. This is one thing I found that might help.....
Do a backup to iTunes (yes, you can do a backup to iTunes or iCloud even if your phone is locked), then put the phone into "recovery" mode (http://support.apple.com/kb/HT1808). Then restore the factory settings; basically a clean install of iOS7 (http://support.apple.com/kb/HT1414). Then finally, I restore from the backup you made (http://support.apple.com/kb/ht1766). The phone does not make me enter the passcode I had set (which was of course set when the backup was made), but it does prompt me to create a new one. I declined :-) I will try setting up a new passcode at some point, but I'm just glad to have my phone back for now.
Similar Messages
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I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.
Hello Johnny Reptile,
The following article details the necessary steps for resetting your old Apple ID's password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Cheers,
Allen -
How come I can't put music on my ipod? I already have a fair amount of music on my ipod but I have enough space for more. I am using a new computer with itunes and it is telling me if I wasnt to put the new music on my ipd i need to erase my ipod HELP!
Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
- Move all the media(apps, music, synced video and photos etc) to the new computer.
- Connect the iPofd yo the computer and bake a backup fo the iPod by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the backup that iTunes makes doe not include media.
To move mdia to the new computer see:
iTunes: How to move your music to a new computer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?
-> iOS: Forgotten passcode or device disabled after entering wrong passcode
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I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore. I am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device. I think I may have lost all of my information on the device too ~ can anyone help please?
You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
Iphone doesn't work in my USB ports but everything else does, and iPhone works everywhere else!
My iPhone 3gs stopped working in the USB ports. Camera wizard doesn't even show up. Phone doesn't charge through it either, but if I plug my phone ANYWHERE else (computers and wall outlets) it works fine. When I plug keyboards and mice into my computer, they get recognized right away. My phone was working on my computer just about a week and a half ago, but just completely stopped. Can someone help me figure this out? I've read hundreds of threads from all over but can't seem to find the right answer. I'm going out of my mind here!!!
Did you do a restart, then if still not responiding then you need to do a restore through itunes.
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When I try to synch my iPhone 4 with iTunes - both at the latest code levels - the synch goes normally until the last stage where I get the message Finishing sync. It nevers completes. Eventually it times out and states that the iPhone is not responding. On the phone the sync icon has gone away so the iPhone thinks that it is done.
More information. During the synch process this last time it moved through the first 5 steps fine. At some point during the "Waiting for items to copy" the iPhone stopped showing the sync icon.
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As you can tell from the title of my post, I don't know much at all about itunes or apple products in general. I am in the market for an ipad2 and would like to download movies from itunes to the ipad2. However, I have been told that even the 64gb ipad2 can only hold a handful of movies. In light thereof, I wanted to know if I download 5 movies to the ipad2 and then delete those 5 movies to make room for other things, will those 5 movies remain in my itunes library so I can upload them at a later time (again) to the ipad2? Or, will I lose the movies forever?
I apologize in advance if this is a ridiculous question.
Thank you.They will remain in iTunes unless they are rented movies from the iTunes Store.
(57951) -
I'm trying to help my sister in law get Itunes on her ipod touch. When I press the itunes icon on the home page it says "cannot connect to the ipod store". Similarly when I press the You Tube icon is says "Cannot connect to You Tube". I'm able to access the web through safari. Any ideas out there? Thanks.
Can't connect to the iTunes Store
Try powering off and then back on the router -
my wife synic her ipone 4s to our Mac using itunes. she then delated some of the vids off the phone now cant find deleted vids on the Mac is there something we can do
restore from her backup http://support.apple.com/kb/HT1766
sycning your phone to the Mac doesn't transfer it to the Mac, you would need to import pics/videos to the mac http://support.apple.com/kb/HT4083 -
I tried to reply to an email and could not write a reply in the response box. I could not even attach a file. So I tried opening a new message box and I still could not compose a message. It appears there is an error the coding. Please fix it a soon as possible. This happens to be my lifeline.
Many Thanks!Thank you very much for the response Jason and I am sorry for the late reply but as usual life got in the way.
I ended up doing some more experimentation and I did fix the bug you pointed out. When this didn't solve the problem I started to look at other files. It turned out that my .bash_aliases file was the real culprit. The offending line was:
alias su='su -l | cd ~/' # invokes a login shell then changes to root's home directory
I fixed the issue by changing that line to read:
alias su='su -l ' # invokes a login shell then changes to root's home directory
As always thank you for the help, -
Syncing with iTunes and then asked if wanted to update the software version and i clicked yes (update). when update was nearly finished a screen showed up on itunes with an error say " the sim card insertted in this iPhone does not appear to be supprted"
when disconnected and connect it back to the computer - it still shows the same thing. (sim card not compatible with iPhone)
now my iphone is stuck/ frozen on a screen showing a cable pointing towards itunes and emergency call.
now my iPhone itself won't let me go to the home screen (with or without my sim card.)
PLEASE HELP !!!!!!
REALLY NEED HELP !!!!!See more:
http://support.apple.com/kb/ht1808 -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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After upgrading to iOS5 & everything was restored,I couldn't find the downloaded movies I had before.I kept on syncing it with iTunes.I can see videos are taking up space on my Ipad 2 memory in the iTunes page but it doesn't appear,only songs appear on the Music.thank you in advance for your assistance..
They are now in the videos app!
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