HT201401 I need to restore my iPhone. When I connect to my pc in iTunes it asks me to unlock the phone using my password. Problem is that I can't get to the password lock screen to do so. I can only get either the iTunes screen or the Emergency Call scre
I need to restore my iPhone. Once in iTunes, I get an error message asking me to use my passowrd to unlock phone. The problem is that I can't get to the password lock screen. All I can get is the iTunes screen or the emergency call only screen.
yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries
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Itunes keeps asking me to verify my account info, I am 100% sure..... I have already verified it and chamged my password more than once
I had this problem when I had Automatic Downloads enabled in iTunes Preferences/Store. Do you happen to have that Preference enabled.
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i accidentally restored my iphone 3gs, now it cant recognise my sim and its asking for a sim
You are not using a valid SIM that came along with your phone. Please insert the sim card with which your iPhone was purchased. Your phone is locked to that particular SIM and will not recognise other sim cards. If you don't know which sim it was, you might want to take the iPhone to the place where you purchased it from.
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I bought the iPhone 4 user and when you are upgrading to the new system ios7 I have a problem activation lock note that I do not know what is the ID Apple and The password because the phone used?
please help my what can i do?
IMEI : 012658006380001Welcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I need to restore my iphone but itunes can't connect to it because of my password which I can't input becasue it has no service and needs to be restored. what can I do to restore it? Is there a way to input the password?
You will need to put the iPhone into Recovery Mode to be able to restore it in iTunes.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful. -
How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted
Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top? -
I need to restore my iphone 4 with just ios 5, but it only lets me restore it with the latest version which is ios 5.0.1. What can I do??
Restore it using the computer it normally syncs with, this should not require an iOS update.
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sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant restore... please help me...
See Here...
iOS: Not responding or does not turn on
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
Hi, I recently received an email which I believed to be from my bank but it turns out it was from someone trying to hack my bank account. I accessed the email on my phone and I wanted to know if I need to restore my iphone back to default settings? I am a bit worried about losing everything on my phone if I do this but at the same time I don't want them to get any other information. Any ideas?
Did you log in with your bank account via the link included with this email?
If not, you have nothing to worry about.
Accessing or viewing the email alone can't provide your bank account info or the log in for your bank account. -
I forgot my passcode. and i need to restore my iphone 4 in order to reset the passcode. But I haven't backed up to icloud recently and REALLY cant lose my 1000 photos, contacts, ect. How to i backup before having to reset every thing?
You can't. If there was a way to get into the phone and backup data without a passcode, what would be the purpose of the passcode?
Either think harder, or prepare to lose all your data. -
HT201274 how to restore my iphone when my phone cant turn on
my iphone 4 want to upgrade to ios 7,after few hour later my iphone screen turn it into plug in itunes logo.then when i plug in to the computer,it show i needed to restore my iphone.but the problem is my phone cant open to the main page,it just stuck in the plug in itunes logo.i have try restart my iphone oso,but its still not working ,it come back to the same page.so my questios is how can i restore my iphone?
To move the folder back you need to access:
\Users\(your username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
And insert the folder back to it, iTunes will automatically recognise it -
Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range
Sorry, not sure what you mean by remotely?
You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
Cheers,
GB -
I need to restore my iPhone 5 but an update I already have appears.
I need to restore my iPhone 5 but when I click on restore, an update to iOS 6.1.4 appears and my phone is already at the latest iOS update. I have limited internet usage and trying to update to an update I already have installed will make me go over my usage as the update is almost 1000mb.
Go to a friend's house and use their wifi, which will not
be charged to your wireless usage. Or a coffee shop. Or
someplace else with publicly available wifi. -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications
I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync.
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