HT201412 My iPad mini froze completely. What ca I do?

iPad mini froze completely. How can I restore it?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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  • My ipad mini got disabled, what do i do? pls help!!!, My ipad mini got disabled, what do i do? pls help!!!

    My ipad mini got disabled, what do i do? pls help!!!,

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • IPad mini- froze

    My ipad mini froze. I was able to turn it off (I think), but now it won't turn back on. What do I do?

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • My ipad mini is crashing what can in do to fix it ?

    my ipad mini is crashing what can in do to fix it ?

    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • IPad mini retina volume - what should I say to genuis?

    About ten days back I received a gift of an iPad Mini Retina (32g) from a person I’ve been helping over this past few years. Completely unnecessary; completely taken by surprise; and completely delighted.
    With the exception of an old iPod it is my only other Apple product, I need some advice and views from you hardened Apple guys.
    Early next week I’m seeing one of Apple’s geniuses for several reasons. The main reason is the issue of volume. Like I’ve read on here and on other forums it seems really quite poor.
    I’ve been watching Will Smith in ‘Seven Pounds’ and well it’s just about listenable. If I were to be watching it where there was background noise then I’d probably give up. Yes it is better with ear phones and I haven’t yet got around to streaming it to my TV. I haven’t watched any action films yet but I’m guessing that if there is a gun fight, if buildings are getting burned and blown up there will be no oomph to the sound and sound really is an important part of these films.
    Other than Netflix and Bookshelf  I’ve put no other apps on the machine and I haven’t transferred any of my music onto it, so with the exception of YouTube, which does seem a little better, I can’t judge what the sound is like there.
    Anyway you Apple guys is this a hardware fault, is it a software fault, or to be honest is it just that you can’t expect much volume, much oomph, from a machine of this size?
    I’m not tech minded, and as mentioned above I’ve only got this and an old iPod so I’ve no other Apple products to judge it against.
    What should I be saying to the guy on the genius counter? What questions should I be asking and what should I expect from him?
    I’ve read that these guys can do quite a lot without having to seek authority from above. If this were just a fault on the 32g machine then, if I could negotiate it, I’d quite happily upgrade to the 64g machine.
    If it makes any difference I live in the UK
    Thanks for any advice you can offer, I’m sure I’ll be back!

    Just thinking about my problem today and was thinking that before I go near the genius  desk that I have one of their sales team demonstrate a machine to me, I'd assume that the demo models would be pretty fine tuned.
    Really is a pity about the sound

  • IPad Mini froze while updating to iOs 8.1

    My wife's 32 gig iPad Mini was still on iOS 6 (6.1.6) It had automatically downloaded 8.1 and we tried to install it. The progress bar showed it was about 2 - 3 mm from the end when it froze. I tried attaching it to her computer while holding down the home button to put it into recovery mode and received an error message that  its locked with a passcode that has to be unlocked on the iPad before it will recognise it. Obviously this can't happen as its frozen.
    Is there any way of getting around this?  (There is about 20 gig of spare space on the device.)

    I'll give you something else for the near future ... it's doing a clean system install and it's a good way to get rid of any possible corrupted files in your system. This can also be for troubleshooting a particularly difficult problem.
    Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
    First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
    Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
    On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
    This is a troubleshooting methodology that you are going through. See it through to the end.
    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
    https://support.apple.com/kb/HT5262
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
    http://support.apple.com/kb/ht4946
    iOS: Troubleshooting Encrypted Backups
    http://support.apple.com/kb/TS5162
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414

  • Ipad mini is completely dead. Button reset does not work. Will new battery fix it?

    So a few months ago my ipad mini decided to die 1 month exactly out of warranty... convenient right? Anyway it was charging overnight and was fine when i set it down to sleep. Display and everything was fully functional. The next day i left alone charging, and I came home later to use it. Didnt turn on. tried the reset with the 2 buttons to no avail. Took it to apple and they said it was dead dead, and only offered a replacement.
    Thing to mind here is that the charger i was using was somewhat faulty. It would sometimes rapidly charge and discharge due to a faulty connection. My thought is that maybe this started to happen and zapped the battery? Now with this as a possibility, would a completely new battery fix the issue? I could do the repair myself and I'm wondering if the effort is even worth it.

    What did the Genius say at the Apple store? I would ask them if a repair is a possible solution. There are certified techs out there that can do the repairs. I once had a damaged antenna on my iphone (out of warranty-they offered a replacement) and I asked the genius if it was possible to fix it and he said yes. It took me a while to get the OEM parts from China, so yes, its possible, but I would ask the Genius first.
    Be sure to tell the Genius that you have a faulty connection at home. If you can correct the faulty connection, fix it. If not is it possible to charge it somewhere else?

  • Hello, my ipad mini is completely 0% and it won't charge on a wall charger, i tried to reboot, but then the low baterry sign pop up saying it is not charged, which is really annoying to me, i literally had to wait 8 hours to reach 1% before, thank you!

    Hello, my ipad mini is not charging what so ever and it is literally 0%. Once I put it on my wall charger, it still won't charge. I tried rebooting it, by pressing the home and sleep button for 15 second. I tried to change the wall outlet, AC Charger Adapter with USB for the Apple ipad mini and nothing would not work. This happened more than a billion times, and i had to wait more than 18 hours just to reach 1% before.
    My Imessage doesn't work either, each time I send a message it won't send.
    I have lots of problems with my ipadmini.
    Please help me,
    Thank you!

    iMessage not working:
    1. Make sure software is up to date
    2. Make sure Messages is enabled; Settings>Messages
    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
    4. Make sure Push Notification is enabled
    5. Make sure phone number or email address is correct
    6. Hold the Sleep and Home button down (together) until you see the Apple Logo

  • IPad Mini screen completely bare

    I have the iPad Mini and my 19 month son uses it, while he plays with it sometimes the entire screen goes completely blank. I literally have to turn it off, wait a few seconds, then turn it back on. Then all his apps and the screen and pages will appear. Even after I clear off all his played apps, the screen will be blank until I turn it off and turn it back on. It's EXTREMELY ANNOYING and I NEED HELP!

    You may want to try a device reset before doing anything else. It's known to correct very odd issues and may help in your case.
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • I don´t remember my ipad mini password.  What can I do??

    I need help.  I can´t remember the password of my ipad mini . What can I do??

    If you have a passcode to the screen lock that you've forgotten, restore the iPad from the computer to which the iPad is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPad into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT201412 my ipad mini will not power on

    My ipad mini is practically brand new only 6 months old..purchased new!  Today it flashed and shut down on me and will not power back up...the device has never been dropped and has no physical damage what so ever...nothing!!  I'm not sure where to turn...I moved recently and left the original packaging and receipt in another state by accident...I know, real stupid right...I use my mini for EVERYTHING!!!  SCHOOL AND WORK...64G...I truely don't want to buy a new device...any ideas, suggestions?
    Please help....

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HT201412 My ipad mini is stock on a message that the device had not been connected to icloud for two weeks. I cannot get rid of teh message. I can't even power off the device.

    My ipad mini is stock on icloud backup and i cannot even power it off. The message says "the ipad hasn't backed up in two weeks. Backup happens when ipad is plugged in". But nothing happpend when I plug it into power or the laptop.

    See if this helps.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I have a bright spot on the screen of just purchased iPad mini 32. What is the cause and solution?

    I have a bright spot about quarter inch circular on the display of just purchased iPad mini 32 g . Does anyone know the cause and solution?

    If you just purchased the tablet,   take it back to an apple store and have it replaced.

  • Ipad mini froze during ios 8.3 can't do anything frozen on apple screen now has white background and black apple can anyone help

    I have an ipad mini ran the ios 8.3 update all going fine then on the last part it decided to freeze on the apple logo screen.  The screen has changed colour, the screen is white and the apple logo is black now.  I cannot do anything with it, I tried to restore through iTunes but nothing happens.  I tried to connect to iTunes holding down the home key but that didn't work.  Anyone have any other suggestions.

    Try to reset the device:
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
    2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
    3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

  • HT201412 The ipad mini  does not response to any screen touch.

    Restore from itune does not help.
    It is new iPad mini just got it yesterday.
    other keys work fine.
    Is it HW broken? must be repaired by APPLE?

    Has the touch ever worked? if not IMEDIANTLY return it to Apple! They will replace it for you. Even it has worked before, I would still bring it to Apple, and they'll replace it for you, for free. I dropped my new iPhone 5 and it got all strathced up and they replaced it free, so I'm sure they'll replace something like that.

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