HT201441 I bought a used iPhone from a shop that is my fault if locked
I bought the iPhone 5 user lock of a shop on the device when it suddenly developed a personal email and told me that he does not need to be put first personal email to the owner of the device and what I know of what is working in this problem
Unlikely as you do not meet there requirements for unlocking.
Have your friend the provided the phone contact them. Based on your statements I am concluding he was or still is an AT&T customer, that is one of the requirements of getting the device unlocked.
Similar Messages
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I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starting with u
For contact [email protected]Sounds like the Activation Lock is still set to the previous owner. If you are unable to get that Apple ID and password that iPhone is totally useless to you.
Take it back to the shop and demand your money back because they sold it to under false pretenses.
Allan -
I bought a used iphone from a friend and I am not able to use it in Ethiopia. It is carrier blocked. Can you please help how could I unlock my iphone 4?.
Unlikely as you do not meet there requirements for unlocking.
Have your friend the provided the phone contact them. Based on your statements I am concluding he was or still is an AT&T customer, that is one of the requirements of getting the device unlocked. -
i bought a used iphone 4 today. how to transfer all my old and important data including apps and email settings from old iphone 3gs to the used iphone 4? that means, making the iphone 4 just like the iphone 3gs?
Well, you sink everything on your 3GS onto your laptop/computer. Then you reset your iPhone 4. When you are restarting it, add all those apps music (ect) On to it. It seems difucult but for more info call Apple. I did that and he lead me step by step on how to do it. Well hope this helped~~
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Hii all, I just bought an used iphone 5c from an user and only after a few weeks realised that it got activation locked. He might be unaware of that. Is it possible to get back to him and unlock the device for me as i have not contacts with him presently.
Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
http://www.copytrans.net/copytrans.php -
i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???
If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
Regards. -
I bought a used iphone can someone tell me how to change the apple id on phone please. Thank You!
I bought a used iphone yesterday and it has a apple id on it and I need to know how to change that apple id over to my id. I do not have the password for the previous owner. Can someone please help me with this? Thank you!
Removing data is all or none, and "forgetting" to do so before selling your phone is no "small thing" - it's like selling your purse with your wallet and credit cards still inside.
So I am afraid you were not very helpful!
Every day there are posts from people with obviosly found or stolen iPhones who mysteriouly "forget" their passcode (or forget to obtian it from the prior owner) and who somehow don't have access to the computer the phone was synced with, looking for help to gain access to the phone. I'm not interested in helping others boost iPhones. -
Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou
no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner
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I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?
Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.
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I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?
Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.
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Bought a used iphone and someones icloud account is on it. I reset it with itunes and then it only lets me get so far when it says it is still tied to another account. How can I delete it without there email and password???
Welcome to the Apple community cstm28.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I bought a used iphone and its locked by icloud
Hello, i need help from the apple people.
I bought a used iphone 4 on a swap meet, when i try to activate it says that i need to put the icloud email and password, the thing is i cant find the guy that sold me the iphone, is it posibble to know the email account (not the password) linked to this iphone ( imei: 012748001389030), so i can send an email to the previos owner requesting him to disable that option. because when i try to activate i just get c********@gmail.com, and i dont know the email.
ThanksActivation Lock in iOS 7 > http://support.apple.com/kb/HT5818
Rreynoso7 wrote:
I bought a used iphone 4 on a swap meet,
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless. -
I have bought a used iPhone 4S now I can't access to iCloud account it shows an apple error 403 what to do
I like to use the iCloud facility in my iPhonehttp://support.apple.com/kb/PH13695
Contact whoever you got it from. If they can't or won't remove the lock, get your money back. If they won't do that, or you can't contact them, turn it over to the police. It's probably stolen.
There is no way to bypass the activation lock. -
I bought a used iPhone 4S but I cannot add or delete apps
I bought a used iPhone 4S but I cannot add or delete apps or music. Cannot reset as no tab is found under General. And I do not have iCloud PW of previous owner. I thought whom I purchased from was reliable but may have been taken. Any ideas how to resolve problem if solvable or how can I found out if phone was stolen? I have purchased other used before without such a problem. Thanks for any help.
Have you tried recovery mode?
If you can't update or restore your iOS device - Apple Support
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