HT201441 I bought my iPad second hand from a swap meet and i can not activate it and i do not know how to contact the original owner.
I have tried to Restore it but it is not woking.
Check back with the people that were running the swap meet, or the person that you purchased from. If you cannot make contact with the original owner, you will not be able to activate the device. It will be useless to you.
Similar Messages
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Please help me
You will not be able to activate the iPad without the Apple ID and Password of previous owner.
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I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't know where and how to contact the original owner.what should I do activate my accnt?is there any other option?
Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
Regards. -
I need to know how can I get rid of the old owners apple ID so that I can use mine to be able to down load stuff from I tunes and get rid of his / hers apps
Please can someone help me I bought this phone from a pawnshop.Restore the iphone.
http://support.apple.com/kb/ht1414 -
Hi
I have bought an Iphone 4 from ebay. It was listed as brand new and on o2. The phone has never been activated but it won't take an o2 sim, in fact I've tried the majority of the UK networks and it just keeps saying sim not supported please insert the original sim. The seller is very unhelpful and I'm a bit lost now. Can anyone help? I'm an iphone novice, am I doing something wrong?The only option here is to contract 02 and ask them why the phone won't work. If the phone is supposedly locked to 02, then they are the only ones who can help you. Try contacting them to see.
If they can't help you, then I'm afraid that you have been had on ebay and it is never a good idea to purchase iPhones and anything of an expensive nature there - you can never trust what people say.
You need to contact the seller and either ask for the original sim card for the phone and if the phone is actually locked to 02 or you just tell them that you are returning the phone for a full refund.
If the seller is not being helpful, then you can file a dispute with ebay and ebay will then sort it out for you and you should be able to return the phone for a full refund.
Bottom line: Don't buy an iPhone from ebay and if you want an iPhone on 02, go to an 02 store and buy one - they have plenty in stock - my local branch has iPhone 5's in stock and they still have the iPhone 4's if you want one. -
Hello!! I bought an ipad as a gift for a friend and he lost it(or someome stole it) the very first day!!! He didnt even created icloud account. Can we still find it with help of find my iphone, eg ny using serial number????thanx.
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can) -
HT201441 what if i cannot contact the original owner
what if i cannot contact the original owner i work at a pown shop yes we do take phone numbers we take pictures but most the time the # are fake and they pawn somthing never to pick it up and dont show back up or if they do show up you forget to ask them about it pluse they get angery you ask them about items that was once yours but anyways how could i get into this ipod without having to have the original owner?? i would really like the help!!!
You can't. Without being able to contact the previous owner I'm afraid it's useless to you.
These are the steps to take before buying a used iOS device in the future to ensure it doesn't happen again (from http://support.apple.com/kb/HT5818):
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
My iPad air won't change at all, and I don't know if it's the port or charger cable it is charging normally but it just won't charge. I have had a new port put in before after a charger getting stuck in there but it worked fine after and now it's not working at all! I don't know if maybe it's the charger getting old but I have spent far too much money on this iPad then I should have as it's one problem after another witch is causing me lots of stress.
Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
How are you charging it? its's best charged plugged into the wall not via USB. So if you're trying via USB, try using the supplied power block plugged into the wall. -
I am a teacher and would like to know how to use the iPad in the classroom?
I am a teacher and would like to know how to use the iPad in the classroom?
Since this is a user forum you might wish to do some Google searching on your topic. There are hundreds of ways an iPad could be used in the classroom both by teachers and students. Apple is very much involved in education so you may wish to look further into their programs, but that is not done on the forums but through Apple's website. For example, Students - Mac, iPod, iPhone, and iPad for college and Education - iPod touch and iPhone enable on-the-go and Education - iPad makes the perfect learning ...
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I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.
I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.
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I got a new macbook pro and now I need to know how to remove the prior owners itunes id from my computer?
If you purchased a computer from another person, you need to wipe it clean. To do this, click on the link - Erasing disks securely
Depending on your model Macbook Pro...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable. -
I am using InDesign CS6 for Windows. Information about my hyperlinks disappeared from my hyperlinks panel and I need to know how to restore it. I clicked on the panel and the hyperlinks section disappeared. I can see cross-references, but not hyperlinks.
1. Re: Information about my hyperlinks disappeared from my hyperlinks panel and I need to know how to restore it.
Thank you. I can see the word, and I tried dragging but there is no moving the divider. -
I lost my mini iPad in Peru, Machu Pichu area and I do not know how to use the find my iPad ... can you help???? please, before the person that found it unblock and use it
Did you enable the "Find my..." function BEFORE you lost it?
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I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue. However, I do not know how to access the hard drive with either my Windows computer or the Ipad. Does someone know how?
On windows load the airport utility .. latest correct version as possible.. there is no windows 8 but win7 works after a fashion.
Make sure the TC is using SMB compatible names.. short no spaces and pure alphanumeric.
Type the name directly into windows explorer.
\\TCname or \\TCIPaddress
If no luck turn off all the firewalls.. internal windows plus security software plus whatever other gargyoles and other rubbish AV software you have running.
Ensure windows is able to at least ping the TC by IP address and name..
Use the utility in windows to set file sharing to guest account on with full read and write access.. and set workgroup to WORKGROUP. -
I forgot my security questions and i don't hace a rescue security Mail. I am from Colombia and i do not know how to contact support from here
Click here and fill out the form. You may be told to use a different country's phone number.
(105200)
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