HT203167 i bought coins for the plants vs zombies game and i did not receive them? where did they go or how do i report the problem so i can get the coins?
so i bought 100,000 coins on the Plants vs Zombies game on the ipod touch and i did not get the coins i bought. however, they DID take my money! how can i get the coins or my money back?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I bought something for paradise cove a week ago and still gsvd not received it
How do I receive items purchase for games?
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
bought Plants vs zombies for my iphone but now I have a ipad tells me that I have to install the plants against zombies hd as I do not return to spend
He comprado Plants vs zombies para mi iphone, pero ahora tengo un ipad me dice que tengo que instalar las plantas contra zombies HD, ya que no volver a gastar
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When I forgot my password, my husband received the instructions at his email. His email does not appear any where in my account. How do I solve this problem?
When you set up your ipad did you or your husband also set up a rescue e-mail address for you? If so, that would be why he received the instructions. Or do you sync your ipad with his computer?
Actually in terms of it being a problem, it actually makes it easier for you to answer your security questions and follow the instuctions to get back on your ipad. Otherwise, you'll have to call Apple Support.
To delete the rescue e-mail account pleases read this thread. (Poster's photos did not come through with the instructions.)
https://discussions.apple.com/thread/5218141?start=0&tstart=0 -
HT5312 I forgot the answer to my questions and I'm not receiving any email
I forgot the answers to my questions and I'm not receiving any email in rescue email
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
On my iPad, I was receiving iMessages and had the history of all message that were on my iPhone showing up but I just did a restore and I'm not receiving them. I can send, though. Any ideas?
is there any important stuff saved to your emails? if so you could log on to your emails from a seperate device and back them up. im not sure what else you could do :/
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I got an I pad for Christmas and had to return it and they gave me a new one. Is there a way I can get the books and apps I purchased without paying for them again?
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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Did not get my crystal that I purchased at enchanted realm. My order # mh8yny52t6
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I anyone knows what to do and how to do it let me ASAP
How does it show on your card statement e.g. is it just a temporary store holding charge ? If it is then your card issuer should remove it from your account within a few days or so (the time varies by card issuer).
Temporary store holding charges : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support
Does it show on your account's purchase history : See your purchase history in the iTunes Store - Apple Support ? If it does then that implies that the purchase went through successfully, in which case either you should have either received the item, or your bank declined it and it should disappear off your card, or iTunes Support should deal with it : http://reportaproblem.apple.com -
What can I do to fix the problem of my apps not loading completely?
What do you mean by: "not loading completely"?
Maybe this:
- Reset the iPod, nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store
- Last, restore the iPod -
Top of browser page is not showing tool bar.
Firefox 3.6+ versions have a feature to allow the user to hide the Menu bar. Firefox 4+ versions have an orange Firefox button that shows when the Menu bar is hidden.
Hit the '''Alt''' key to temporarily show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark. <br />
The F10 can also be used on most PC's to temporarily reveal the Menu bar.
https://support.mozilla.com/en-US/kb/Menu+bar+is+missing -
I am trying now for more than a week to download the free trial of photoshop and still was not succe
I am trying now for more than a week to download the free trial of photoshop and still was not successful
Well, since youi did not provide any system info or other details, you might as well try for another week. We know nothing about your operating system, what browsers you use, what network connection and so on. Start here:
Direct Download Links for Adobe Software
Troubleshoot Adobe Download Assistant
Mylenium -
How long does it take for a movie that I rented in I-Tunes to download? I ordered one on the second of Sept and I am still waiting. I have a blinking arrow that tells me to download but it stops in mid stream! And, I ordered 5 books and still have not received them,
Wow.......You plug the 30 pin connector to the botton of your iPad and the USB to the USB port on your computer.
But first, you can download the movie and books to your iTunes account without having your iPad connected. After you've downloaded the material, then you connect your iPad and sync it all over.
I'm sorry I have to sign off. I have to be up like 6 hours. I'll check in tomorrow and see if you made any progress.
If nothing else, this will get your iPad and your iTunes account speaking again. They should be regularly connected and your iPad routinely backed up.
One more thing. If it's been a while since you even opened iTunes on your PC, make sure you check for iTunes downloads and update iTunes with the latest version.
Good Luck........ -
I bought some Coins from SKOUT app, but It did not receive the amount was withdrawn?
I bought some Coins from SKOUT app, but It did not receive the amount was withdrawn?
Contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
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I was charged for 240,000 coins in slotmania and did not receive that many
This is a customer support forum, Apple advisors will not address your concerns here. If you need assistance, visit the link below to contact support:
http://www.apple.com/support/itunes/contact/
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