HT203167 I can see an audiobook that I purchased in my iTunes account and on my iphone, but it's not transfering into my library. HELP!
That's basically it. I purchased 2 audio books from my iphone, and only one transfered into my itunes. I saw both books download in icloud, but again, only the one showed up.
What should I do. I see it everywhere except where I want it.
Thanks for your help.
Audiobooks are currently a one-time only download, so they won't appear in the Purchased link for re-downloading, so you will need to contact Apple. Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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