HT1848 I can see the songs that I purchased and it says downloaded but the songs can't be located on ITunes on my desktop.

My hard drive crashed and I moved my I Tunes library back from Carbonite but there are songs / albums that are missing! Lots of Exclamation points!
Anyway, I can see the songs and albums on my purchased list in the ITunes store page. They all say they are "downloaded" but ITunes on my computer can't find the songs.
I looked on my hard drive and the are not on the hard drive. How can I Re-Download to put these purchased songs back on my new hard drive? The songs are on my I Phone but I don't want to sync since it will strip them out of my phone too.
Thanks!

Try authorizing the computer. Launch iTunes. From the iTunes menu bar click Store > Authorize This Computer
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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TS1424 i didn't get the whole song that i purchased only got 1 min of the song

i didn't get the whole song that i purchased only got 1 min of the song

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT204406 Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for

Hello, I have songs that show they are "Waiting" for download from the cloud but they are greyed out. Some songs in one album are done others in the same album will not download. It is not a time function because i have been working on this for weeks. I have allowed my compter to run for days and the songs are still not accessible. I have a Match subscription and Match is working. If I click on the "Genre" link the greyed out songs show that they are ready for download from the cloud but I cannot download them. I have downloaded over 1500 other songs, so I am trying to understand what is going on here. I would appreciate any help anyone can give me.
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I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

HT201272 I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

Do I have to have icloud to download previously purchased music?

TS2446 A email account that was used is now not in use and songs that were purchased and added are bound to this old account from the same computer how do I the purchaser of these songs reclaim the authorization to play and use in my new account

A email account that was used is now not in use and songs that were purchased and added are bound to this old account from the same computer how do I the purchaser of these songs reclaim the authorization to play and use in my new account. even though account name may have been changed.

Just authorize the computer and retreive them.
Go here -> https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot .
FYI: you should have simply updated the AppleID with new info and continued to use it instead of creating a new one.

I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

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Restore iPhone with iTunes on your computer.

I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?

I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?

If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
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I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded i

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TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

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Assistance requested

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

I have a podcast that isn't updating with the weekly podcast. I called the company that submits them and they say it's on itunes as they have been submitting them. Any suggestions?

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Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

HT6114 I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?

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What is it exactly that you're trying to download?
Do you have the URL we can check for you?

HT203167 I can see an audiobook that I purchased in my iTunes account and on my iphone, but it's not transfering into my library. HELP!

That's basically it. I purchased 2 audio books from my iphone, and only one transfered into my itunes. I saw both books download in icloud, but again, only the one showed up.
What should I do. I see it everywhere except where I want it.
Thanks for your help.

Audiobooks are currently a one-time only download, so they won't appear in the Purchased link for re-downloading, so you will need to contact Apple. Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Why can't I listen to radio stations and run a download on the ipad2 at the same time as with the original iPad

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Nothing needs to be turned on. What apps are you attempting to use? Perhaps the versions you have don't support background operation.
Regards.

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Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)
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If you start downloading a song on your iphone and it says downloading error tap to retry and you don't tap it does it still use your data?

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HT1848 I can see the songs that I purchased and it says downloaded but the songs can't be located on ITunes on my desktop.

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