HT203433 Difficulties downloading from past purchases
iTunes says I have downloaded a full album from my past purchases, but only a few of the songs are in my Library. I've tried deleting and re-downloading them from i-Tunes, but only the same ones download each time. It isn't even an option to download the rest of the songs individually, and downloading the whole album just does the same few songs. Any help?
I've figured it out; just error on my part, so disregard!
Similar Messages
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Why can't I download any past purchases?
Every time I try to download something I've already bought on another device it tells me that this device is already associated with an Apple ID and I can't download any past purchases for 52 days but I just bought a top gear episode which I can't download on either device because of this. Please help me find a solution to this
until the time period is up
iTunes Store: Associating a device or computer to your Apple ID
You have to sync the media from an iTunes library, -
can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.
Have you seen this article?
Syncing and troubleshooting iPod games
B-rock -
QUESTION from an American in India:
How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
HT5085 how can i re-download a past purchase?
How can i re-download a past purchase?
Select Purchased in Quicklinks on the right-hand side of iTunes and download it again. Of course you must be signed in with the correct Apple ID that was used for the purchase.
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Tried restarting download from the "Purchases" tab but the app comes out with "an error ocurred " message and I the button next to it is grey without any text or action. Please help, cannot dowload bad piggies game
Hi aaronvilla,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy -
HT201272 How can I find and download my past purchased ring tones.
I can't find my purchased ring tones in my itunes account. or ring tones at all.
I would like to find and download the past purchased ring tones before I purchase any more.
Please helpIn regards to your response abt backing up the content on your phone. I did back mine up because I had to transfer to a new phone because my old one crapped out. The ringtones did not xfer over. Can you help me and tell me what I possibly did wrong?
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I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial
I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try. -
My ipad mini wont download from my purchased items?
My Ipad mini will not download any of my songs or films from my purchased items via itunes - is anyone else having the same issues?
Can you download anything at all? New songs, new apps?
Try the basics.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button..
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
If none of that works - You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If you still can't download from the purchase tab, I think it's time to restore. -
I downloaded a past purchased album songs individually. I clicked on the cloud button to do it. I'm pretty sure that mean you will not be charged again.
Its just that i previously asked similar question and one guy answered that you have to download a past purchase again like the original purchase. In this case the orginal purchase was the whole album. Also I then downloaded the whole album after downloading the individual songs.
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How can I download past purchases that are not in my icloud? Somehow I lost songs it says that the orginal files can not be located. They are still available in the store but it doesn't give me the option to download them. I did not delete any songs or files but I am missing a lot of files
The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
If you have to resort to trying to pull back the library from your iPod see Recover your iTunes library from your iPod or iOS device.
Note also that if iTunes has an entry for a song, even if that entry is broken, then it won't offer that track for download since it "thinks" you already have it. If you can't find the original files or recover them from a device, then you may need to delete the broken entries, close iTunes and reopen before you can access the past purchases.
tt2 -
How do I re-download a past purchase that is not playing correctly
A previlus purchase is not playing all the way through. I would like to redownload this previous purchase.
This Apple doc will walk you through re-downloading stuff -> Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I recently authorised my new computer and Synced my Ipod but new purchased tunes wont download from Purchased library to the ipod. I have preferences set to automatic download when connected as well. Any ideas?
Hello huttmark
If transferring the purchases is not working for you, then try just going to the iTunes Store and looked in the Purchases section to get your songs and other media downloaded. Check out the article below for more information.
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G. -
Iphone won't download from itunes (purchases or updates) and keeps asking for password
My new Iphone 6 won't download from itunes, whether it is a new purchase, previous purchase or update. Itunes keeps asking for password. Icloud seems to be working, find my phone works, so what do I do? I've signed out and back in to the app store. Restarted my phone. Ugh!!
Google is your friend.
http://www.iphoneincanada.ca/how-to/how-to-fix-iphone-app-downloads-stuck-in-wai ting-on-homescreen/
or
http://ipadhelp.com/ipad-help/iphone-ipad-apps-stuck-waiting/
or
Press on the app until is says "Paused"
Then, click it again. It will download. Just wait, then delete it.
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