HT204053 How do I reset the answers to the security questions. I cant find them. I have been locked out now from too many wrong answers.
How do I reset the answers to my security questions. I lost mine and have been locked out due to too many failed attempts. I tried every thing I could find through apple support, nothing worked. I cant buy apps for my new phone with out fixing this
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form. There's also a link to do so in the Additional Information section of the article you asked this question from.
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Similar Messages
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I forgott the answers to my security question and cant change them help pls
how can I change my security questions?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
This support community is a bit new for me. Have read some old entries with the same problem but couldnt see any solutions. Libray shows all the songs ( over 2500) but I cant play any of them. Message is that itunes cant find the original. ???? only difference is going from xp to windows 7 . can I put the songs from my ipod back on my computer maybe?
Go into windows explorer and find out where the music is now located - in Windows 7 you have libraries for documents, music, photos and video.
iTunes is located:
Music
itunes
iTunes Media
music
If all the files are in that place it may just be that you have to amend a preference in iTunes:
Edit
Preferences
Advanced
ensure Keep itunes Media organised and Copy files to iTunes Media folder when adding to library are both ticked
Once ticked you will have a bit of a wait while iTunes re-organises the library but then your songs should all be playable again. -
TS2446 I can not remember my security question answers so I have been locked out what do I do?
I can not remember the answers to my security questions so I have been locked out. They wanted me to answer them because I am using a new computer.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I have been locked out because I do not know the answers to my security questions, I do know my password.
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
How do i get the answers to my security questions if i forgot them?
How do i get the answers to my security questions if i forgot them?
You forgot the answers? Check out this article. I'm not sure why you'd need to answer the questions, as it's your Apple ID that brought you to this forum. And write the answers down in a safe place next time.
Clinton -
TS1424 How do I recover the answer to my security questions if I forget them?
How do I recover the answer to my security questions if I forget them?
I don't find the tap
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I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How do you resets your apple I'd security question with out calling apple
How do you resets your apple I'd security question with out calling apple
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I cannot remember the answers to my security questions and have been locked out for too many attempts. What can I do?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support -
My itunes won't let me buy anything until I provide answers for my security questions but I forgot them! Where do I go to reset this?!
Rescue email address and how to reset Apple ID security questions
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How do you restore iphone 4S if you have been locked out?
How do you restore iphone 4S if you have been locked out?
I am totally stupid here, can anyone speak plain english??? It is not accepting the ONE PASSCODE that i created. This all happened after i upgraded to the fricken latest whatever they say we need to do. This is the first time in over a year of having this phone that this has happened.
I tried to follow posts and connected to my computer with i tunes. The computer did it's thing and i am still locked out. Other than throwing this fricken phone and getting an android, what do i do and please, i am not up to all your jargon so you have to really spell it out for me.
Thank you
Very frustrated and aggravated since i upgraded to that ios stuff, the phone was just fine before that. -
How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.
Sometimes it is fruitless to try to "fix" a broken account on an iOS device. I would delete the account on both devices and then configure the account again from scratch.
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I have been locked out of my iphone due to imputing the wrong pin. what do i do
I have been locked out of my iphone due to imputing the wrong pin. what do i do
Check out this kb
http://support.apple.com/kb/HT1212 -
How do I change the answers to my security questions ? I forgot them
How do I change the answers to my security questions for my Apple ID ?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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