HT204053 I added  iTunes 15.00 purchase with a gift card 2 days ago.  Though I've not received the credit.

I added $15. from a iTunes gift card, aprrox. 3 days ago. It showed that  had "credit" of 15., though, now it's missing from the credit menu.

Check your purchase history. Open iTunes, click on iTunes Store in the LEFT hand column. When it loads up, select ACCOUNT from under QUICKLINKS. When your account info loads up click on MORE INFO next to PURCHASE HISTORY. Most likely the credit was applied to a past due balance.

Similar Messages

  • When trying to purchase songs on my itunes with a gift card, its telling me i have to have the correct billing information on my debit card which I know is correct already. How do I go about fixing this?

    When trying to purchase songs on my itunes with a gift card, its telling me i have to have the correct billing information on my debit card which I know is correct already. How do I go about fixing this?

    Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
    Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

  • Will your credit card be charged if you make a purchase with a gift card

    will your credit card be charged if you make a purchase with a gift card?

    Sandy has it right, when possible gift cards are used before credit cards. For more information about gift crads can be found in iTunes Store: How to redeem an iTunes Gift Card.
    When you buy individual songs from the iTunes Store:
    Free song credits are redeemed first.
    If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
    If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
    If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.
    When you buy an album on the iTunes Store:
    Gift certificate, prepaid card, and allowance credits are used first.
    If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
    If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.
    It's been a while sense I used a gift card; but from what I remember, when you have credits from a card. There was a little bar that displayed my current balance.  For instance, when I added the gift card, The balance showed as +20.00, i bough a song, the balanced changed to +19.01.
    PS question about itunes should be posted in the iTunes community.

  • I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?

    I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?
    I still have the confirm receipt for purchasing the ipad, but my refund receipt can not find.

    Seventy one is correct, you need to take this up with the manager of the store.
    Ultimately, if the guy who handled the return at the store didn't enter it into the system correctly, or if the paperwork was somehow lost, or anything else along those lines, your refund receipt is the only thing you have proving that they owe you money. If you have lost that receipt, it's quite possible that you will have lost the money that it represents.
    Go to the store. Talk to the manager. Try to recall which person at the store handled the return, and see if they remember you. Be polite but insistent, and remember that without the receipt, you are depending on those people to help you out.

  • I have purchased numbers with a gift card for my iPad, but have problems doing the same for my iMac. it keeps on telling me unknown error when i press "buy zoo"

    I have purchased numbers for my ipad with a gift card and have sufficient credit. I wanted to aslo buy the version for the imac, but it keeps on telling me "unknown eror" when i press buy app.

    Credit from a gift card is tied to your Apple ID & can be used in the iTunes Store or the Mac App Store. I'm not sure if it works in the online Apple Store, though. You do need to be running at least Snow Leopard 10.6.6 to access the Mac App Store. Click on the buy link on this page to open the Mac App Store to Numbers.

  • Can Lion be purchased with a gift card

    Can Lion be puchased with a gift card or gift certificate?

    Like AppleGeek1990 mentioned, it needs to be an iTunes (iTunes, iBooks, or App Store branded) gard — not the grey ones with the white Apple logo on them; those are Apple (Retail) Store gift cards.

  • HT201209 If I redeem an iTunes gift card on an account that does not have a credit card or NONE as payment, can I gift apps to other accounts?  It will not let me. Please advise.

    If I redeem an iTunes Gift Card to an Apple ID that does not have a credit card (or NONE is selected as payment option),  can I gift an app to another account?
    I can purchase apps on that account but it will not allow me to gift an app  from an ipad or via the itunes store (on the computer). Do I need to have a credit card on the account to be able to do that?

    You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

  • I purchased an Ipad2 a few days ago and it will not charge using various car chargers. It connects but within a few minutes, it reads not charging. The car chargers work with the IPhone.

    I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.

    debraojo wrote:
    I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.
    I'm not surprised.  Most car outlets do not provide sufficient power for the iPad to charge, but will work fine with an iPhone.  Mine does the same thing.

  • Someone compromised my account and purchased a $50 gift card, who can I talk to about this?

    Someone compromised my ITunes account and purchased a $50 gift card, who can I talk to about this?

    Monica MurphyTFP I am sorry for the difficulties you have been experiencing while contacting our support team.  Do you have a case number which I can utilize to review your interaction?
    If you have not done so yet I would recommend that you review your installation logs to determine the cause of your install failure.  You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • HT2736 i entered two Itunes gift cards this morning and still have not recieved a conformation or had the money show up in my itunes account????  What should I do?

    I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account.  What should I do?

    Hello Tntingey,
    The gift card you've given your father must be redeemed via the steps below.
    Redeeming iTunes Gift Cards and content codes
    http://support.apple.com/en-us/HT201209
    Cheers,
    Allen

  • I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this

    I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this

    If you bought an Apple gift card, then you cannot use it in the iTunes store.  You can only use it in the Apple store for hardware.
    You would need an iTunes gift card to buy anything in iTunes

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • HT4914 I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    You will only be able to use one account at a time with the Apple TV. This will mean that you can only rent or purchase content from one account, you would need to log out and into the other account in order to rent or purchase from that.
    You should however, be able to use content from both accounts in iTunes on your computer, provided that the content from the account that you are not logged into is authorised to be played on that computer. Consequently you should be able to AirPlay content from both accounts to the Apple TV from iTunes or play content from both accounts via the computer section on the Apple TV.

  • HT201209 Want to set up my children's IPad's with their own Apple ID.  Trying to set up yahoo accounts and it will not allow me to do this.  I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

    Want to create Apple ID for both my children's IPad's.  Tried creating new email account for my son and it will not let me.  I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help :(

    How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help

    Welcome to Apple Support Communities
    I am not sure there is a way to do that, but if it is possible you need Apple's help. Contact with iTunes Store support -> http://www.apple.com/support/itunes/contact

Maybe you are looking for

  • Issue in goods receipt

    Daear All, while doing goods receipt getting the error message : Acct. 200510 for trans./event key BSX, postable directly. the same in goods issue also. please help me on this. Best Regards, Venkat.

  • Question about Video file si

    Hey, I just had a quick question. I just bought a Zen V Plus today and love it so far except for one thing... The video file size. I have a bunch of videos on my computer that I have saved of YouTube and had previously converted into regular .avi for

  • Apps bought on appstOre do not open anymore

    Apps bought on appstOre do not open worked well yesterday but today won't open anymore

  • HT5622 can i see what i have in the cloud? pictures files contacts?

    ca i see what i have in the cloud?

  • MacBook Pro w/retina & PSCS 6

    Hello everyone, I am going to be purchasing a new MacBook Pro w/retina display soon (originally thought that i would have to switch to a windows PC due to work, but just found out that i can stick with Mac, currently using a 2009 MacBook Pro) I am ru