HT204053 iv just credited my apple id for itunes with a itunes prepaid crd , my purchase has been declined as my credit card is empty yet thers the 20 bux frm prepay card ????
I just put 20 dolla prepaid itunes credit into my itunes account , i have a credit card registerd to this acc also , which has o balance , i went to purchase asong and was declined ..
Do i have to change acc info to use prepaid itunes card ????
Thanks Onyx67
For some reason iTunes will no longer accept PayPal or a credit card. I have called my credit card company and confirmed that they are not getting any verification request (required for them to decline). I deleted, changed, set to none, logged on, logged off--get the picture?
I am getting the same response if I try from my iPad. I was able in between changing from a credit card to PayPal actually purchase an app on my iPad. But when I went to try it again-bam same problem.
Any suggestions?
Similar Messages
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Hi,
I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help meWhat sort of card are you trying to use ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I have just created an Apple Id for itunes, it is allowing me to get to the debit card stage but they no longer accept Visa Debit, there is no other option for me as i dont have any other cards and there isnt a 'none' option! HELP!!
How did you create the account ? Unless you followed the instructions on the page that you post from exactly then you won't get the 'none' option and you will need to enter payment details - those instructions won't work on existing accounts.
I tried those instructions a week ago in response to another thread and I got the 'none' option on it e.g. on my computer's iTunes I logged out of my existing account, found a free app in the store, clicked on its 'free' price, clicked on 'create Apple id' on the popup, and after agreeing to the terms and filling in my details I was able to select 'none' as my payment option and download a free app with it. -
I want to be able to setup a generic corporate Apple ID to use with iCloud and Find my iPhone, that will allow me to have more than 10 devices assigned to the ID. How do I go about creating this account?
I'm not sure if I understand your question, but if you create a new iCloud account with a different ID your existing ID isn't effected by this. It will continue to work as it does now, you will just have an additional Apple ID. If you have an earthlink email address you can continue to use it as a separate account, and it can continue to be your default account if you set it to be (in Settings>Mail,Contacts,Calendars>Default Account). If I'm misunderstanding your question, please explain further.
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I already have a apple ID for my iphone5. And recently I have purchased a new mac book pro.
I already have a apple ID for my iphone5. And recently I have purchased a new mac book pro.
My questions are that
1: Should I use a existing apple ID or create a new one?
2: If using my existing apple ID, then will there be any issue at later stages?
3: How will I be able to share the data between my existing iphone5 & new mac book?
4: Or will it be better to create a new apple ID for my newly purchase mac book pro?
Please suggest?Use the existing Apple ID, so you can sync your data between your phone and your Mac.
No.
iCloud does the job for you. Both your iPhone and your Mac should have asked you to enable it during their first setup. See -> http://www.apple.com/icloud/setup/
You do not have to create a new Apple ID for your MacBook Pro. If you do that, you may have problems syncing your purchases. -
If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I heard there is a new Apple TV for use with apple ipad air. Is this true?
I heard there is a new Apple TV for use with apple ipad air. Is this true?
Re: I heard there is a new Apple TV for use with apple ipad air. Is this true?
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I'm unable to send crash reports to Apple.
Message says "Submission failed Please try again later"
This has been happening for about 3 weeks.
How do I send crash reports?If you're actually using Mac OS X v10.5.8, as your profile says, you're wasting your time trying to submit crash reports to Apple.
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I'm trying to set up my iphone 5s and it has been on the apple screen for hours with no improvement
I'm trying to set up my iphone 5s and it has been on the apple screen for hours with no improvement
I don't know how to restart it...I've tried everything and it won't move away from this screen. It's been plugged into my computer for a while now, and still does nothing.You need to connect to the compuer via the lighting cable that came with it. IF that failes follow this article http://support.apple.com/kb/HT1808
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i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
Even I cant believe this is happening again! i'm once again asking for help with my account. Since im very sick I ask that u look into my account and read the hell verizon has put me through and assist ending the hell once and for all even if that means ending my contract, i just want the hell over. I went into my bill tonight and the mess was still there I paid $110. that's what I owe
I guess I spoke too soon! I really can't believe this nightmare is not over yet! My account is still wrong. The credit that I was due totaled $63.00 I am looking at a message on my phone saying that $21.01 was credited which makes my balance $219.72. I received a text the following day that says, I processed your credit of $30.00 and your new balance $216.73 how is that possible? None of the late fees were credited and the amount due for my monthly charges are wrong. Before any changes were made to my data plan back in Nov. My monthly charges were $140.00, I needed my hot spot back and i was told that the hot spot will increase my bill $10 for each phone that totals $20. The customer rep that change my data plan at that time also gave me a credit of $20 to compensate for the increase until I had time to talk with customer service about the mix-up with my Hot spot. I originally had the hot spot, but the rep that change my plan almost a year prior told me nothing was changing except I was getting more for less money. I explained to that rep that I need my hot spot 4 times a year...and I don't want my plan to have any changes. To verify what I'm telling u check my account and see that I called from Albany New York wanting to know where my hot spot was and I was told I didn't have the hot spot on my account since the last data change! I lost money once again due to the verizon rep's. so my current data plan the rep promised would increase $20 which makes my monthly charges that were $140 prior to the change $160 after the hot spot was returned to my account. Then I was given a $12 credit per month for 12 months because of so many mistakes made to my account so with that $12 credit my monthly charges should $148 + surcharges + taxes and that's not what I see. I do know this much right now my account is in such a shambles I can hardly see the light at the end if there is an end! I need real help!
>> Personal information removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service << -
I am unable to register my debit card after creating my apple ID. Whenever i click "continue" after filling all the debit card details, it shows that, "Your payement method has been declined". Please help me people, why is it so.? Also, i would ike to tell that my bank is, Union Bank Of India and it facilitates the auto conversion, rupee to dollar.. I think there is a different problem. Please help me guys.!!
The card must be issued in the same country as the store you are trying to use. If you're trying to sign up for the US Apple Store, it must be a US card with a US billing address. If you're trying to sign up in India, it must be an Indian card with an Indian billing address.
Apple will run a small charge, which will be credited back, to make sure the card is valid. If it is a debit card and you do not have enough in the account to cover the authorization, it will be declined.
It is possible the currency conversion you mentioned may be causing a problem. Contact the issuing bank if you are sure you have enough in the account and you are signing up for the correct store. -
Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama[discussion moved to Acrobat Installation & Update Issues forum]
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How to fix this. Happens even when firewall is disabled. (Apple TV 1st generation)
Apple TV: "Check that any firewall software running on this computer has been set to allow communication on port 3689" alert in WindowsAfter a few hours the same issue started again. (Port 3689 error) I checked my router settings and it shows ATV asd connected to my netrwork. ATV also shows in iTunes devices. It asll works till I try to sync. Then the error pops up
I tired restoring ATV to factory settings. Even backed iTunes up to version 8 and every combonation therein. I started an older Gateway running Vista 64bit and it syncs fine with ATV although it's slow and I have to transfer movies from my Win 7 to tyhe Vista machiner.
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will apple replae my phone with no cost if my lock button has stopped working? iphone 4
Welcome to the Apple Support Communities
Only if the iPhone is in warranty. If not, you will probably have to pay for a refurbished iPhone (Apple doesn't repair iPhones and return them to you). See "Warranty & Service Pricing" > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
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