HT204053 Trying to set up my apple TV and it doesn't want to accept the Apple ID and password I have just set up with iTunes. What am I doing wrong?

I am having trouble signing into my apple ID acct on my new device Apple TV. It doesn't seem to accept my newly created Apple ID and password. What am I doing wrong? Is there a delay in creating the acct to when I can use it?

yeah have reguested apple id and reset password still nothing

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My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing wrong here i am trying to download a system upgrade?

My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing wrong here i am trying to download a system upgrade?

iTunes is not the Mac App Store.
In your dock it would be this icon:
The forum for it specifically is here:Using Mac App Store

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first.

I use 2 TVs but because Apple TV is on HTMI2 it want send to the other TV through my LeapFrog that is set up for Directv on HTMI1. Do I need a separate LeapFrog or is there another way. Directv is connected to the other TV only with the leapfrog. Help?

I use 2 TVs with directv but AppleTV uses HTMI2 and directv HTMI1. How can I get my leapfrog to work through HTMI2 and not having to switch back and fort for DirecTV, Do I need 2 LeapFrogs. I only have one DirecTV box.

It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

HT2731 Help I have just spent the last hour trying to reset my Ipod 4thG email and password... I do not know what I am doing wrong??

I did this threw my computer... I just can not get into my ipod...

Hello wilo6
Check out the first article to reset your Apple ID password. The second article is for if you forgot the passcode for your iPod touch to get it back working again.
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am trying to make a home movie and add itunes but it doesn't want to accept the m4 file type. I downloaded something I thought would help but no luck. I am using windows movie maker and need music. How do I convert my purchased music into a usable file?

My movie program wont recognize the itunes format .m4a. Any suggestions? I downloaded a program to help convert it but didn't work.

In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"

HT4623 Trying to update my iphone to the newest version and need more space, want to delete the other space and can't find where to do that or what is even in it? please let m eknow so i can install the new software. Thank you

Want to empty the "other space on my I-Phone any new ideas?

Is there a "New" button at the top right of the Playlists section of Music?
There is no Edit button to delete music, swipe sideways on the song to reveal the delete button. Tap and hold on the artwork in Artists and albums to reveal the (X) button to delete. Or connect the iPad back up to iTunes on the computer and check your sync settings for music to ensure you are syncing the right content.

HT4972 I have tried to update my iphone a number of times. The prompt stating "can not access check network settings" comes up. what am I doing wrong?

I can not update my iphone. I think I need to change my network settings. what should I do?

Were you updating over the air or connected to your computer? If it was via cable with your computer it should have done a backup prior to starting the update.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx

Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB

HT1146 Just started using Apple mail. Trying to set up email folders with Company/Company P.O. and it won't work. Went to Edit and added special characters and it still won't work. What am I doing wrong or can this not be done.

Just started using apple mail. Trying to set up email folders with example: Company/Company P.O. It won't let me do it. It will not allow / or . . What am I doing wrong or can this not be done. I tried to use the Edit menu and adding the special characters, but it still won't work. Please advise. mmather

HT204053 I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

See https://discussions.apple.com/message/19218571#19218571.

HT204053 Our macs were set up with an incorrect Apple ID. Is there any way to change the Apple ID associated with these macs?

Our macs were set up with an incorrect Apple ID. Is there any way to change the Apple ID associated with these macs? This causes increased frustration during the updating process. After maverick we cannot edit the id being used anymore.

If you can prove ownership to the Macs, call Apple Care and request the Account Security Team.

HT4901 I'm trying to set my settings for icloud but it says "This is a valid Apple ID but not an icloud account, what am I doing wrong."

What am I doing wrong.

You can't create a new iCloud acount using a PC. You must create it on an Apple device, a Mac or an iPad/iPhone. Then you can use it on your PC.

Hi, I have just set up my domain email address with google and Im trying to set up mail on my mac. Its receiving mail but its not letting me send emails from that address. I have tried quite a few solution but cant figure it out. Can anyone help

Hi, I have just set up my domain email address with google and Im trying to set up mail on my mac. Its receiving mail but its not letting me send emails from that address. I have tried quite a few solution but cant figure it out. Can anyone help

Hi Lawrence1981,
Thanks for visiting Apple Support Communities.
You may want to check this article for additional troubleshooting steps:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Cheers,
Jeremy

I am trying to print redplum coupons and I can't, help. I have updated java, adobe flash, and made sure my printer was set on default. I am not sure what I am doing wrong. I have contacted redplum and no one will help.

I am trying to print redplum coupons and I can't, help. I have updated java, adobe flash, and made sure my printer was set on default. I am not sure what I am doing wrong. I have contacted redplum and no one will help.

No Apple response??? Redplum/Valassis will not help either. I searched, using the cups error message and though it is Unbuntu, same error so maybe useful...only problem: details would not display unless I join Unbuntu forum. What a pain to do anything with my Mac or find any help. I honestly regret buying this buggy OS.
Anyway, here is what I found, FYI:
http://ubuntuforums.org/showthread.php?t=483415
As the old saying goes: when in doubt, consult the manual. The problem appears to be that I added the printer using the KDE Add Printer Wizard. It was automatically given a "socket" URI instead of an "lpd" one. When I:
- altered the printer settings at http://localhost:631 (the CUPS admin page) as instructed in the manual for the printer, and
- copied the PPD file into a second place on the hard drive (as instructed on ubunutuforums, see the link above)
..everything started working.
It's still slower than windows, but I can live with that
Probably a simple fix. Change the socket I.P. to match the printer I.P. like this:
socket://192.168.1.86:9100. The thing I'm concerned with using socket:// is that AFAIK the printer I.P. must not change. In my case I'm able to assign a static I.P. address to the printer but it's something to consider.
I found that the only thing I needed to do was change socket to lpd (and remove :9100 off the end as well). See Solving Ubuntu printer broken pipe problem (DocuPrint C525A) . BTW thanks for steering me in the right direction - very grateful.
Solving Ubuntu printer “broken pipe” problem (DocuPrint C525A)
Posted on November 25, 2008
Are you having a problem with your printer under the latest versions of Ubuntu (perhaps it worked under an older version)? Are you able to print short documents, but not longer, or more graphics-intensive, documents? (e.g. the unfortunate people at http://ubuntuforums.org/showthread.php?t=625493). Do they sit there as Processing for ages and then switch to Held? If you have the same problem I had the solution I tried may work for you too. Firstly, check your cups error log:
sudo gedit /var/log/cups/error_log
If you see anything like the following, the solution may be simple:
[Job 201] Unable to write print data: Broken pipe
PID 13359 (/usr/lib/cups/backend/socket) stopped with status 1!
System > Administration > Printing and right click on your printer, selecting Properties. Settings > Device URI
If you see something like socket://your_printer_ip_address:9100 just change socket to lpd and remove the :9100 off the end. Then click on apply.
Apparently lpd is a more modern protocol which works with most printers whereas socket is more raw (and potentially faster but riskier in a network situation). Somewhere along the line, the default Ubuntu/Gnome setup for networked printers shifted from lpd to socket. Some primitive printers will have benefited whereas a larger number of more modern printers will have suffered.
Please correct me if I am wrong (which is highly possible) but the underlying problem could be that socket may make the printer wait a long time for a large file to be processed ready for printing. Some printers, such as the Fuji Xerox DocuPrint C525A, may drop the socket if things take too long to start coming through.
Changing timeout settings might work but lpd is better than socket so it is the preferred solution in any case.
If this works for you, please leave a comment to let others know (ideally with a description of the printer and Ubuntu version). Printer may be relevant if it doesn’t support the direct stream protocol properly. NB I may take a while to let your comment through because of the volume of spam. Sorry about that.
Finally, thanks to sphilli8 for the steer in the right direction at http://ubuntuforums.org/showthread.php?p=6245626.
http://ubuntuforums.org/showthread.php?t=483415

HT204053 Trying to set up my apple TV and it doesn't want to accept the Apple ID and password I have just set up with iTunes. What am I doing wrong?

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