HT204088 Charges have come up on my bank statement, i have no computer just an ipad, how can i find out what these charges are for?
I dont know how to find out where the charges have come from?
Any thoughts?
The only way that I know of for viewing your purchase history is on a computer's iTunes (via the Store > View Account menu option), though you should be able to see (and manage) if you have any auto-renewing subscriptions : http://support.apple.com/kb/HT4098
For things such as apps, music etc you should have received email receipts from the store.
Similar Messages
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My Mac is telling me that my hard drive is almost full, i have used 7.65 GB for Audio. 16.58 GB for Movies, 9.89 GB for photos, 788.6 MB for Apps and 284.03 GB for Other. how can i find out what "other" is so I can delete it? I hope someone can help me.
If OS X is reporting you need to remove some items you obviously have a more severe issue.
To fix your issue is likely too complicated and lengthy to go into all of it here as it sounds like a OS X issue, it will require the services of person very familiar and experienced with Mac's to first recover your data and then restore OS X back to a functional state which may or may not require new hardware/software installed.
If your under warranty or AppleCare, take it in for service.
You can also hire the services of a local Mac computer support technician experienced in these matters.
Have them look at your Wifi, RAM amount, extra storage and computer backup proceedures in the process.
Good Luck. -
I see many charges on my credit card for Apple ITunes that I thought were free. How can I find out what they are for specifically?
You can also call your credit card company to mail you an itemized list of what you purchased from iTunes Store plus get the information over the phone as well.
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My issue is that I'm trying to connect a PC to my wireless network run off of a Time capsule/airport router. My macbook pro connects fine but the network password is hidden and set to autoconnect. I thought I wrote the password down but when I try to connect the PC laptop and type in the timecapsule network PW is doesn't work. Trying to verify if the passwird I wrote down is correct but there doesn't seem to be a way to recover this.
Does anyone out there in the community know how to do this? (or do I just have to do a reset on the time capsuleReset the TC.
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I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?
Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium -
I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?
If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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HT201359 how can i find out what all the charges on my checking account are for?
how can i find out what all the charges on my checking account are for?
If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases - the most recent purchase is above the list. I'm not sure if that shows auto-renewing subscriptions (I don't have any so I can't check).
If you can't find the charges and you haven't added or changed your card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Can anyone provide some insight on the problem that I am experiencing? I have an IPhone 3GS. Four of the 8 total gigs are taken up in the other category. I have attempted to delete apps numerous other things to free up space; however, I cannot determine why so much of the device's capacity is taken up in the other category. How can I find out what is stored in the other category to free up some of the device's storage capacity.
Also read this . If what i put first doesnt fix it.
https://discussions.apple.com/message/12525465#12525465 -
HELP! My storage, it says I have 44.58GB of "other" storage. How can I find out what this "other" storage is and/or delete it? I have no space available to update or download the software for my personal cloud.
About “Other”:
http://support.apple.com/en-us/HT202867
Go step by step and test.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
6.Try OmniDiskSweeper. This will give the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Delete the files you don’t want to keep.
Be careful. Delete only the files that can be safely deleted. -
I have two iPhones on my iTunes account. How can I find out what apps go to which phone?
I have two iPhones on my iTunes account. How can I find out what apps go to which phone?
I don't believe that there is a way to do that. I would sugest using automatic downloads to keep your apps synced across both phones. You might also want to note that just about any app you have ever download will be available for free download via icloud.
Wish I could be more help. -
How do I find out what the charges are on my credit card are for. Where is the iTunes account to sign in and check?
Launch iTunes then select iTunes Store from the source list left side of the window.
Click Sign In on the right side of the window just above Quick Links.
Now click your account name.
In the next window click See All to the right of Purchase History. -
How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
I have an iPhone 4S that is a replacement of a defective 4s. When I activated the newer phone, I believe I transferred over everything except pictures (had multiple failures trying to backup and restore). Now the phone shows over 3Gb of data backed up in the cloud from my old 4s. How can I find out what is in this backup? It is preventing me from backing up my new 4s to the cloud due to the amt of data. It may be duplicated info that I don't need or I may want to archive the backup or parts of it like pictures.
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
I have a massive 267GB yellow 'other' file in my memory. How can i find out what it is?
I am cleaning up my Mac and have gone through the usual processes of removing downloads, emptying trash and other usual cleaning up of unwanted files. On my memory storage I have a massive yellow "other" usage of 267Gb but cannot find out what this consists of. I have the usual music and photo files but how can I find out what this consists of?
If it doesn't correct itself after a reboot, the Spotlight database on your Mac may be corrupted. Try re-indexing: Spotlight: How to re-index folders or volumes - Apple Support
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I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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