HT204088 my kids got app store gift cards but itunes is still charging my credit card.

My boys got app store gift cards and entered them in the reedem section then when they purchesed new apps itunes charged my credit card.  Whats is up with this????

Click here and ask the iTunes Store staff for assistance.
(104332)

Similar Messages

  • HT204088 We entered an app store gift card # onto our ipod. How do I know if the purchases are getting charged to the gift card vs. my credit card? Also how do I found out what the balance left on the gift card is?

    How do I know if the app purchases are being taken from the app gift card vs. my credit card?
    And how can I see the balance remaining on the gift card?

    If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
    As long as you are buying content for yourself then purchases should be deducted from your balance - if you are gifting content then that can only be done from a credit card.
    How purchases are billed : http://support.apple.com/kb/HT5582

  • I ordered a 2012 MBA in July/August 2012 and got the $100 App Store gift card. I never activated it and lost it. Is it possible to get a new one?

    I ordered a 2012 MBA in July/August 2012 and got the $100 App Store gift card. I never activated it and lost it. Is it possible to get a new one?

    Call your local store and ask. Or call Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • When i took off the sticker in back of my app store gift card i got as a gift  half of the code was gone   what do i do

    when i took off the sticker in back of my app store gift card i got as a gift  half of the code was gone   what do i do

    Perhaps you could try this to resolve your issue: https://expresslane.apple.com/

  • What is the last day to get $100 App Store Gift Card?

    Does anyone know when the current educational promotion (for the $100 App Store Gift Card) expire? I've looked everywhere and can't find it.
    I went into the Apple store yesterday to buy a 27” iMac but the configuration I wanted was not in stock and was told I could order it online and have it shipped to the store. This morning I got an email from by Apple Visa saying they have a special 18-month No Interest offer on all purchases over $999 if I buy something at the Apple Store or Apple online store in between 8/15-11/1. I don’t mind waiting, but I was wondering, when does the current educational promotion (for the $100 App Store Gift Card) expire? I’d like to get the $100 App Store Gift Card and the no interest, but if the promotion ends before 8/15 I would have to make a decision on which has a better value to me.

    Thanks I found conflicting schedules on the promotion, some say August 20, and some say August 6. But more often then not they have September 6 as the end of the deal. This is great, I have my iMac saved in my cart and I just have to wait 2 weeks to make sure I get the no-interest deal on top of the $100 card. Being able to spread the payments out makes it easier for me to add in some upgrades, hello I7, 3TB fusion, and 2gb video card... my daughter is going to be so happy, and she can load it up with $100 app store gift card.

  • If I redeem an app store gift card on my ipod will i be able to use it on my mac app store too?

    Hi, I just got two App Store Gift Cards and was wondering if I could redeem the two cards on my account and use them for my mac and ipod. Can I? I want to get mac os x lion when it comes out, but also want to get a few apps for my ipod.
    Please Help...

    InsaneArtist66 wrote:
    I have $25 from a gift card, and would like to buy some extra cash in a game I am playing. (If it needs to be specified: Dragons World for crystals) and will it show up on the phone bill?
    No. Purchases from the iTunes Store have nothing to do with your phone service and will not appear on the phone bill.
    Regards.

  • Help about app store gift card

    so i bought a gift card as a guest and send it to my other email i got the card and the pin code and card num on the email i try to redeem the code it says its invalid the card i bought is vaild in us and my account is us store but i live in jordan so any ideas ahh and by the way the card number is starting with 63XXXXXX

    Not sure what you are trying to accomplish.
    You have given no context at all.
    Who is Standard bank?  What do they have to do with anything?
    What prepaid gift card?
    What is a Sandton Mall gift card and what does it have to do with Apple or iPhone or whatever your issue is?
    You bought an apps store gift card from where?  An iTunes gift card?  What country?
    In what country are you trying to use it?
    For what are you trying to use it?

  • HT1977 App Store Gift Cards

    I bought an app store gift card for my husband on father's day from our local CVS store.  I thought that it was for the Apple Store.  My mistake for buying last minute.    The whole point was to flow some money towards the new computer that my husband wanted to buy this week. 
    I went back to the CVS with my receipt and they would not return my gift cards which were clearly not used.  They said once they were activated in the store I could not return them. 
    I called the Apple Store and you can't use them for retail purchases.  I called Apple and got an automated voicemail...getting me no further. 
    I am sitting with $150 worth of gift cards that I would like to get refunded so I can buy the proper apple store cards and help my hubby get his new computer.  Any suggestions?

    If the gift card looks like the first card here >  http://store.apple.com/us/search?find=app+store+gift+card
    It's for apps only.

  • App Store Gift Card Refund

    Hello
    I recently bought an item on the App Store using a App Store gift card and was unhappy with the purchase which has problems with it. I have requested a refund and was sent a email from Apple that said the following...
    Recently you reported an issue with Call of Duty® 4: Modern Warfare™ using iTunes Report a Problem. This email confirms that you have been issued a refund of $20.99 for this purchase.
    However, when I check my balance in the app store it does not show that I have been refunded. Does this just take time or what?

    The App worked to  begin with but within a couple of weeks it was then no longer available, the support was no longer available either, and even the web page was taken down.  It came up as Forbidden on the Server.  So it wasn't working anywhere, so yes, it appeared to me to be a fraudulent App which got people to pay money for it which was then useless.  Am not fighting for more.  Where did I say that.  It cost £19.99 and I expect to have a refund for that amount, not part of it.  Not a Credit to my Account either.  If you buy something in a shop (UK) that doesn't work you are entitled to a refund not a credit note.  Classed as 'not fit for the purpose intended'!
    Perhaps here in the UK we have better and clearer consumer rights than in the US.

  • App Store gift card to take money off the price of the macbook pro??

    Hi, I am going to be purchasing a MacBook pro and was wondering if Icould use an App store gift card to contribute to my purchase? In other words can I use the App Store gift card I have, to take money off the price off of the price?
    For my birthday I have been asking everyone to get me apple vouchers, and my brother got me an app store gift card, and was wondering if it could be used to buy my macbook pro?
    thanks

    The Mac and the iPad uses different operating systems (iOS in the iPad, and OS X in the Mac), and they use different applications. Pages has got two versions, one for iOS and another version for OS X, so if you have Pages for your iPad, you have to pay to have that application in your Mac

  • App Store Gift Cards in iTunes

    Can i use an app store gift card in itunes? I got one for a present and really don't want any apps. Thanks so much.

    If the gift card looks like the first card here >  http://store.apple.com/us/search?find=app+store+gift+card
    It's for apps only.

  • Why, when I redeem my App Store gift card it's still asking for my card number

    I had an App Store gift card and I redeemed it and it said the everything was fine. When I went to purchase my game, it said I had to put in my card number and my security question. I'm just really confused because the whole point that I got a App Store card was to not pay for games

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (112786)

  • I cant redeem my app store gift card

    I got a app store gift card from the US and I live in Canada and it wont let me redeem it what can I do?

    You will need a US account to use it. I live in a different country than the one I live and I have to create a second account to have access to content from the 2 countries.

  • I bought the wrong gift card. I wanted to buy an itunes gift card but instead I accidentally got Apple store gift card via email. How can I buy an itunes gift card using my apple store gift card?

    I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?

    You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc

  • How can i use an american app store gift card with a canadian iPhone?

    Hello
    I just watt to know if i can use an american app store gift card with a canadian iTunes account?
    Thanks
    Carole2509

    no
    gift cards are country specific

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