HT204088 Today I have purchased never line app but can not download. I rechecked with credit card center it paid already. How I should do. It can refund or not?

I paid from credit card 3.98 usd already for line sticker only 1 item already but can not download. It can refund or not?

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

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Trying to buy an app, but it took me tore-set my credit card...My security code is all of a sudden not valid. I tried to re-enter itbutits the same MSG. Can u help?

Trying to buy an app, but it took me tore-set my credit card...My security code is all of a sudden not valid. I tried to re-enter itbutits the same MSG. Can u help?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1491 i am tring to buy music when i click buy i then sign-in to my itunes account it shows i have $100.00 to redeem but it keeps wanting to get my credit card info

i am tring to buy music when i click buy it then prompts me to sign-in to my itunes account. it shows i have $100.00 to redeem but it keeps wanting to get my credit card info

What is this forum good for if no one answers questions?? Where is APPLE SUPPORT??

I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204370 I have purchased movie hunger games but unable to download on my iPad 2. All of sudden it show error sigh and says not enough place?

2 days back I purchased movie hunger games on my iPad 2 32g and I paid and got the reciept ,when I tried to tap to download it shows error sign and says 'delete pictures and videos ... To start I barely have much stored still I took my pictures and deleted some serials which I had purchased . Still it doesn't work .
iTunes shud pay and refund money o me or fix the problem . Last year it happened with movie ' Jane ayre which I purchased could never download .

How much free space do you have on your iPad : Settings > General > About > Available ? If you've bought the HD version then (if I'm looking at the correct version of the film) it appears to be 5.2 gig that you will need, if it's SD then you will need 2.13 gig.

Help i have purchased a Lightroom Cd but need to download

Just put together my new computer,,oops no disk drive, how do I get my new lightroom cd, or product into the computer?

You can copy the install files to a USB drive on a computer which does have an optical drive. You can then use that USB drive to install Photoshop Lightroom. Alternately you may also want to look at obtaining a USB optical drive to help resolve these type of difficulties in the future.
Alternately you can download Lightroom 4.4 from the update page applicable to your operating system.

I am unable to purchase a book. It will not except any of my credit cards

I am unable to purchase a book. It will not except any of my credit cards.

this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

I have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.

i have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.

I'm not sure I can make sense of this but without asking too many questions, you can resolve your question by contacting iTunes direct.
Apple - Support - iTunes - Contact Us
But they will be wondering about the reference to hacking and you feeling bad about getting something for free.
Best step in my view is to make sure you don't get similarly involved in future. You must know roughly what you were doing. Then writie it off to a not to be repeated experience.

Have purchased a new computer but can not install elements 12 since it has been installed on old laptop. Is there a small fee to be able to do this. Never installed the video editing portion, can this be installed with no problem?

Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.

If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.

How do I get a list of the iPhone apps I have purchased from the App Store?

How do I get a list of apps I have purchased from the app store?

Sorry, but this doesn't work. I tried it myself before I asked, and then again in response to this suggestion. It says" You do not have any purchased apps available to download."
Any other suggestions?

HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

I have purchases viber off App Store with my new Apple ID and I can't find it

I have purchases viber off App Store with my new Apple ID and I can't find it

Hi there.
Can you please clarify your issue?

I have purchased house locator apps for my ipad but Icahn not find any house in India example my own house ,I can not see.

I have purchased house locator apps for my ipad but Icahn not find any house in India example my own house ,I can not see. again I want to buy cinema apps but it shows transecting problem but other apps are purchased easily by my same card.

I actually have already activated it the passport on AT&T and you are correct as long as Verizon continues with this whole must have CDMA than eventually Verizon will be in Sprints spot. Have to keep up with the changing landscape. As we all know blackberry did not do. However this new passport is so amazing and has that wow factor I think they could be onto something. Let's hope they stay on this path because they are the only phone I use. While there are a lot of great phones out there I am a blackberry user.
I most likely will not go with the classic because I can't see me going to a smaller screen when I have this one. I have been wanting a large screen keyboard for so long. The keyboard does take some getting used to, and with the passport 2 I'm sure they will correct those things.

HT2534 what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

geneviemaude07 wrote:
there would be no hidden charge to that?
Hidden or otherwise, no charge...
I'm not sure that you can remove your credit card information once you have added it. I think you will just have to live with the fact that Apple has your credit card number. Of course, that could be quite useful on the day that you decide that you want an App that does need paying for.

HT204088 Today I have purchased never line app but can not download. I rechecked with credit card center it paid already. How I should do. It can refund or not?

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