HT204150 I dropped my iphone 4 in water and am using an older iPhone as backup. When I restored my contacts/calendar, etc. Only the calendar updated correctly. No notes transferred over and my contacts are from a year ago. How do I get my more recent c
I dropped my iPhone 4 in water and cannot get it to dry out enough to turn back on. I may have fried the battery. I am using an old iPhone 3 temporarily but cannot get all of my current info to sync. My calendar is up to date but none of my notes have transferred over and the contact list is from when I originally used the iPhone 3 last year. How do I get my iPhone 4 info synced onto the iPhone 3?
Welcome to the Apple Community.
You can't restore an iPhone 3G from an iPhone 4 backup. Until you get a replacement you can access your iCloud data at iCloud.com on a computer.
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I have just done the iso update now its saying connect to i tunes buot i dont have a laptop how can i get around this?
You can't get around it. It must be restore using iTunes on a computer. If you don't have access to one, make an appointment at the genius bar of your local Apple Store.
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I backed up my Iphone 3 before updating to 4.2. Now all my info (contacts, phone, calendar, apps, books) from the last 1 1/2 years is gone. Where is all my current stuff? Why will it not restore my current info? Thanks!!
The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone. -
I have just updated iTunes to latest version and am connected to internet. Can anybody shed any light on this one?
only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0
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Using Windows 8.1 with Directx11, when I lauch Photoshop Elements 12 Organizer, I see the error message "DirectX could not be initialized. Please be sure that it is installed on your system. You can download the latest DirectX installer from:[URL] I have the latest version, Directx11, as verified by running dxdiag.
Maybe you need to enable Direct Play under Legacy Components in the Turn Windows Features on or off dialog.
1. Right click on the windows start Logo on the taskbar, select Control Panel and click on Programs
2. Under Programs and Features click on Turn Windows Features on or off and then under Legacy Components enable Direct Play -
So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks
There is a backup plan after doing the Restore. Read this.
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I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?
Restore the device using the most recent backup.
If you have not backed up the device recently, then there is nothing to restore. -
For some reason my Itunes deleted my current library and reverted back to a library from 5 years ago! How do I take the music from my Iphone and put it back into my Itunes library?
backup from old computer and restore to new either to icloud or an external drive also check out turingtest2's excellent article on backup using synctoy
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My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu. -
After my brother transferred all my files from my old computer to an external hard drive, he then put them onto my new computer. It appears that 100 songs which I downloaded from Frostwire years ago have the exclamation mark next to them. I cannot find the files on my new computer, and cannot remember where they were saved to on my old computer as it was over 3 years ago. I have also tried to consolidate the files as I've found people suggested, but that is not working. I have also read that you should tell itunes that you are moving the music, but my old laptop cannot be read when it is on. Is there any other way tofix this issue? I don't want to have to buy over 100 songs which I already have.
After my brother transferred all my files from my old computer to an external hard drive, he then put them onto my new computer. It appears that 100 songs which I downloaded from Frostwire years ago have the exclamation mark next to them. I cannot find the files on my new computer, and cannot remember where they were saved to on my old computer as it was over 3 years ago. I have also tried to consolidate the files as I've found people suggested, but that is not working. I have also read that you should tell itunes that you are moving the music, but my old laptop cannot be read when it is on. Is there any other way tofix this issue? I don't want to have to buy over 100 songs which I already have.
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The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had
maggielou wrote:
I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed. However, a few of the recent pictures have shown up on my phone.
IHow could I get these from my MacBook to my phone?
Thanks again.
When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups. You can't view the backups.
Look at the two links I provided.
You still didn't answer any of my two questions I asked. -
Since the upgrade of Aperture, my photos from a year ago are not showing up. When I go to time machine, they show up in the library, but I cant transfer them to my todays aperture because it says the old program needs to be updated. How do I get my pics from a year ago transferred to todays Aperture? Please help!!!!
You will be restoring the old Aperture library from TM, having it on the Desktop is fine.
Once the restore is finished you will have the old Aperture library in that folder. Now you want to open this library by double clicking it (the library). This will open Aperture on it and Aperture will tell you the library needs to be upgraded. Let Aperture upgrade the library.
Once the Library is upgraded to the latest version of Aperture you can do want you want with it. Once you have gotten to this point if you still need help post back.
regards -
I downloaded music from iTunes years ago and haven't accessed it since. How do I get back into my account? Thanks.
If you are logged in with the same account that you bought them with, and they are still in your country's store and you haven't moved countries since buying them, then they might show in the Purchased tab in the iTunes store app for redownloading, and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes. If not all show there then check to see if you've hidden any of them : iTunes Store: Hiding and unhiding purchases - Apple Support
If they are no longer in the store or you've moved countries then do you have a copy of them anywhere ? If you still have the iPod with them on then you can connect it to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to your iTunes library so that you can take a backup copy and sync them to your iPad. -
My newest iMac from a year ago is getting very sluggish. I notice it particularly in Aperture. I get the whirling dervish thing going on an operation sometimes for many seconds, even a minute or more and once it just crashed and I had to restart with the button. So I'm wondering if there is some way to "clean up the system" that is built into the iMac or if there is a reliable app I can obtain that will clean things up. I'm supposed to have a super fast processor in this version of iMac and lots of hard drive space and RAM. What gives? Any suggestions?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
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