Backed up Iphone 3 before updating to 4.2. Now all my info (contacts, photos etc) are from 2 years ago. It did sync a current backup??

I backed up my Iphone 3 before updating to 4.2. Now all my info (contacts, phone, calendar, apps, books) from the last 1 1/2 years is gone. Where is all my current stuff? Why will it not restore my current info? Thanks!!

The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

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I damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

I have a 3GS iPhone, version 3.1.2. I have never plugged my phone into a computer or synced with iTunes. If I do so now, I will I lose everything? What steps need to be taken to ensure that all of my data, contacts, photos, etc. are not lost?

IOS: how to back up http://support.apple.com/kb/HT1766

Partners iphone information was mistakenly transferred thru itunes to my iphone. and now all my data (contacts,photos)have all dissapeared.can the information be retrieved

partners iphone information was mistakenly transferred thru itunes to my iphone.now all my data is gone.can it be retrieved?

See the following redownloading stuff:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you are in the USA and have the latest iTunes, you can redownload music via the iCloud beta.
When you do an update, the first step is making a backup. However, the backup does not include the apps themselves or music or some other things. Those get synced back to the iPod from your iTunes library at the end of the update. If those items are not in your library they can't be synced to your iPod.
You should be able to get the contacts and similar stuff back since those are in backup if you have a backup made at the first stage of the update or earlier. Go to Preferences in iTunes, and go to the Devices tab and see the date of the backup(s). If the backup contains the data you want, restore the iPodfrom backup.

Does anyone else HATE the OS X Yosemite Recovery Update 1.0? Now I can't put photos on Facebook from Photos.

How can I put photos on Facebook from Photos? I choose them and they don't appear.

1 - if you hate Photos very simple - do not use it - if is still in your applications folder
2 - you may need to update your system preferences ==> extensions ==> sharing to include Facebook and maybe other sharing places
LN

Hello..please help... I updated my 3gs and thought I had backed up, but i didn't...now all of my songs and apps are gone. Is there any way to retrieve this??

hello...i updated my 3gs and didnt back up my songs and apps...is there any way to retrieve them?

Itunes content is not included in the backup that itunes makes when syncing.
You should always make sure that you have transferred all of your purchased itunes content to your computer before any update.
If you failed to do this, then you can redownload as expalined in the previous post.

My iPad 2 worked perfect before updating to iOS 8, now all it does is power cycle, even after restoring

How can I downgrade to iOS 7? I believe iOS8 is my problem.

You can't but you can try updating to iOS8.1.1 which has fixed many iPad2 users issues.
Cheers
Pete

Just updated WD Drive Utilities - now all my WD external disks have vanished from desktop

I have just been using one of my 4TB My Book external disks on a MacBook AIR running 10.10.4All well and good. Only 1 installed at a time using the USB port. But the system told me there is a WD update so I installed it. Immediately after installing WD Drive Utilities and trying it out the WD disk on the desktop greyed out, then vanished completely. I pulled out the USB cable and put it back into the MacBook. The desktop icon for the WD drive reappeared, but greyed out, then vanished. So I thought it must be the new update so I uninstalled it using the WD Uninstall program. Same problem. I have an older (2014) WD Drive Utilities install-software on a MyPassport drive so I plugged in the USB for that drive, same problem, that is also greyed out and then vanishes from the desktop. So I tried the My Book again, using Disk Utilities in the MacBook. It sees the drive at first, but then it vanishes within 5 seconds. Disk Utilities says "Error: A disk with a mount point is required". I am very loathe to plug in my other 2 MyBook 3TB drives in case these also vanish or become unuseable for this same reason. I have a huge amount of data backed up on all of these disks. I think the disks are okay and maybe if I can get hold of older WD software from 2014 then I can backtrack and put it back the way it was. As a first step does anyone know where I can get hold of older WD software such as Drive Utilities (I think that was the one which did it). Or is there some files it has installed on the MacBook hidden away somewhere which I can delete?

July 2015 Solution for Multiple Problems with a New ‘My Passport for Mac’ (Note: I am posting this same message in response to several topics in this Forum, since the symptoms sounded similar to mine and I suspect WD software is causing them.) Like many other Users here, I recently bought a new external WD drive. The irony here is that I already own 3 other WD external drives, and they have been running fine for several years on our two Mac computers for photo and backup uses. Not so with this new drive. Following the WD installation steps, I first installed their software WD Drive Utilities and WD Security. And then my confusion started, because I now got the message ‘Error in RAID configuration’, even though I don’t use RAID and had done nothing except plug in the new drive. I ran the WD Drive Utility, Status Check, and my laptop actually crashed! I also saw the new drive mount at first, then spontaneously dismount after a minute or so. I even dismounted the new disk, mounted one of my older disks I have used for several years, and now it reported ‘Error in RAID configuration’, something it had never done before, and when I ran the WD Drive Utility, Status Check, on my older Passport drive my laptop again crashed. Like others here, I wasted a lot of time trying to resolve this, but let me skip all that and get right to what I did to get this new disk (and my old ones) to work correctly again. Solution which worked for me: I uninstalled the WD Drive Utilities software (the entire folder) completely. So far I have not uninstalled the WD Security software, although I have not dared to use it yet and likely never will. To uninstall WD Drive utilities, I used the free app AppCleaner from freemacsoft.net (NOT the app in the Mac App store similarly named App Cleaner; it may work just as well, but I have never used it.) Now that the WD Drive Utility is off my computer, I can use the new WD Passport and all my older Passport drives. I have run Apple’s Disk Utility, Verify, numerous times on the new drive, and using Carbon Copy Cloner I have cloned up to 340 GB to the new Passport drive, followed by Verifying it, without errors or any of the symptoms listed above. WD versions for me were: WD Drive Utilities 2.0.2.18, which folder contained WDDriveUtilityHelper 1.0.0.16. I hope this helps others on this Forum.

I recently changed my apple id after closing an old yahoo email account. Now all of my shared photo streams are missing. Is there a way to get them back? One in particular was all photos of my first baby, my 8 month old daughter :(

Please help!

OK, so a couple of things:
Did you delete the iCloud account and re-add it with the updated AppleID? If not, then do so.
Also, try resetting the iPad - hold down the Home and Power buttons at the same time and continue to hold them until the Silver Apple appears. Then recheck your photostream.
GB

Is there anyway to stop iCloud from sharing apps and contacts between devices? I have 3 iPhones, ipad2 and a Macbook and now all of the contacts from all 3 phones come up on everyones phones and the iPad. We have one iTunes acct.

I was told I would have to set up 3 separate iTunes accounts, but is that the only way? It has been very frustrating b/c I don't need my husbands or daughters contacts on my phone. And anytime one downloads an app, it pops up on the other devices. I like the intent the cloud, but it is getting frustrating to manage all of my devices individually.
thanks!!

Without separate accounts and IDs, how would you imagine or manage different people?
I assume that they all have their own separate login accounts for Mac OS. They should. But that isn't enough if all the household iTunes are under one ID, they would get mixed into one ID in the database.
Was it though through far enough? probably not. Getting the cloud concept working seems as far as it went with more work to be done to handle devices, IDs, and accounts, and to avoid just this mess and mishmash.

HT204150 I can't get my contacts back on my phone from my icloud. It's up and running and I have already turned on the contacts. The icloud online shows that I still have all of my contacts but they are not popping up on my phone.

I had my mom on my icloud through a different phone for the longest time and just took it off her phone today. Now all of my contacts have been erased from my phone. I went on the icloud online and it is showing that my contacts are still there, but they are not on my phone. I need help!!!

Go to Settings>iCloud and confirm that you are signed into the account that contains you conacts and that the contacts setting is turned on. Also open the contacts app and tap Groups (if you have this setting at the top) and make sure all your contacts groups are checked.
If they still don't appear, go to Settings>iCloud, turn Contacts off, choose Delete from My iPhone when prompted (they will still be in iCloud), then turn Contacts on again.
If they still don't appear, force-close the Contacts app and reset your phone: double-tap the home button, locate Contacts, swipe up on the image above the app icon to close it, tap the home button again. Then hold the power and home buttons at the same time until you see the Apple logo, then release and wait for it to restart. Then check your contacts again.

I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

I have an IPhone operating OS 4.21. I cannot back it up before update and I cannot set up an ICloud account as it needs to be on a version later on the device. Please help, I want to update but not lose everything!

SorchaH wrote:
I receive an error "Itunes cannot back up the IPhone because the back up cannot be saved on the computer".. So I tried to download and log into ICLoud but need to do this from my device..
That would tend to indicate a permissions issues on the computer.
Running an outdated version of iTunes is of absolutely no benefit.
All iDevices work with the current version of iTunes.

While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?

While my iphone (6 plus) is synced with icloud, the contacts on icloud are several years old! My phone shows that it was backed up this morning to icloud. Any ideas on why icloud is not updated with my contacts?

Howdy Mishka2015,
The article linked below details a number of troubleshooting steps that can help resolve issues with your contacts and iCloud.
Get help using iCloud Contacts
https://support.apple.com/en-us/HT204150
Sincerely,
Allen

I have an iMac running OX 10.5.8 I need a portable external harddrive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive?

I have an iMac running OX 10.5.8
I need a portable external hard drive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive? I'm not very technical and wouldn't know how to do any formatting so I want it to be very basic so that I can just plug it in. 500GB should be more than adequate.

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

Can I see the budget of unread emails on ipad and iphone before update?

Hello everyone.
I would like to know if I can see the budget of my unread e-mails on ipad and iphone before update.
That is, I turn on my ipad or iphone and see immediately if and how many unread messages I have.
Thank you!

If you go to Settings>Notification Centre>Mail each of your email accounts will appear here separately. You can then change if Badges are displaye on the Mail App - which will show you the number of emails - or not.
Regards,
Steve

Backed up Iphone 3 before updating to 4.2. Now all my info (contacts, photos etc) are from 2 years ago. It did sync a current backup??

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