HT2534 i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???

i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???

If you want to use the email address that you used on the first account then you will need to remove it from that first account before you can do so e.g. via the Store > View Account menu option on your computer's or via http://appleid.apple.com - you can create a new email address via http://gmail.com or http://hotmail.com to replace it with.

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HT5622 I had to change my iTunes password. Now, when I try to download a song, it repeatedly asks me for my password. This is frustrating! Can anyone tell me what I can do about this??

I had to change my iTunes password. Now, when I try to buy a song, it repeatedly asks me for the password and doesn't seem to register it and go to the next step. It's becoming very frustrating. And, equally, if not more frustrating, is the fact that there is no simple way to contact Apple to find out how to fix the problem. I hope someone here has the solution.
Thank you!

After you changed the PW did you go to Settings>iTunes and App stores and sign out and sign back in?

FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?

FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?

Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
You can contact the Account Security team if you are unable to reset your password using those steps:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why do I get 'Ajax submit failed: error = 403, Forbidden' when I try to create a new account

I can't log in using an existing account on a different computer and I can't create a new account. Why?

Sorry you are experiencing this issue. Sometimes using a different browser (like Chrome or Firefox) will help and/or rebooting your computer.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Thunderbird stopped downloading emails from the web server and now when I try to add a new account I get a message to say it cannot find the email server.

Thunderbird was working and then for no reason it stopped downloading emails from the web server. I can access my emails in the web server okay. I have tried to remove my account and then add it again as a new account but I get a message saying that Thunderbird cannot find the email server. I have also tried to uninstall and reinstall Thunderbird but with the same result. I have also tried to remove the default mail server but have been unable to do so. How can I fix this?

I figured out a workaround.... Since I can get e-mails to populate via iSync and my other computer is running Leopard (it's a powerpc chip and can't run Snow Leopard), I added the account on the other computer and got the new account to populate into my SL machine with iSync. I don't like that I can't actually add the account directly, but at least this got me working.

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107524)

Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

HT201250 I had turned off the time machine auto back up and now when I try to turn it back on it keeps looking for a disk even though the time capsule is shown, do I have to set it up again as an initial?

I have been using the time capsule to back up both my iMac and recently added MacAir, it has been working fine but recentlky I had turned the time machine off on the Macair and now when I try to turn it back on it keeps looking for a disk even if I select the time capsule. Do I have to start the backup for the Macair as a new backup?

That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account. please help!

I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account.

Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Please i try to create a new account put i don't have visa how i can create?

please i try to create a new account put i don't have visa how i can create ?

Creating an iTunes Store account without credit card - Support - Apple

I cant access my account as I tunes says no one with my e-mail address exists. If I try to create a new account with my e-mail address, I am told this address is already in use?

I have had an account for some time. I tried to log on yesterday to be told my credetials were wrong. I tried to reset my password but get 'your session timed out' message after less than 30 seconds! (happened 4 times). I then tried to access my account with my e-mail address. I am tols that there is no account with thaqt e-mail address, but if I try to create a new account with my e-mail address, I am told that address is already in use. To get to this community page I have had to create a new account with a new gmail address. I want to get to my main account as I have credit on that one. Please help?
gerryfrom hatfield.

Hello gerryfromhatfield,
There is a process, an article about how to find your apple id and get access to it. It is named Apple ID: Finding your Apple ID found here: http://support.apple.com/kb/HT5625?viewlocale=en_US
You start at the top, and work your way down.
If you can't remember your Apple ID, you can find it by using the password retrieval process at My Apple ID. Follow these steps to recover your Apple ID name:
Go to My Apple ID and click "Find your Apple ID."
Complete all the required fields that might be associated with your Apple ID.
Note: If multiple email addresses have an Apple ID, select your current or most recently used email address.
All the best,
Sterling

I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the fol

I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the following choices: Shortcut, Bitmap Image, Contact, Microsoft Word Document, Journal Document, Microsoft Powerpoint Presentation, Text Document, Microsoft Excel Worksheet, and Briefcase. No new folder choice. Anyone have any ideas how I can correct the problem?

This support forum is for Firefox related issues. The volunteers on this forum can only help with Firefox issues.
Please consider contacting another support service like [http://www.ask.com/answers/browse?o=0&l=dir&qsrc=321 Ask.com].
Sorry.

HT204088 The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727

HT2534 i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???

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