HT2736 Why can't I buy an iTunes gift card? When I complete the info it tells me to contact the Apple iTunes Support to complete the transaction???
Why can't I buy an iTunes gift card? When I complete the info it tells me to contact the Apple iTunes Support to complete the transaction???
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.
Similar Messages
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Why can't i buy anything with gift card balance on authorized computer
I have gotten another computer. My son is using the one that I had put the gift cards on. I am trying to redeem the balance I have to buy songs but it won't allow me to do it. I haven't been able to find any answer to my question. Is anyone about to help me???
Perhaps if you provide more detail than just "won't allow me" someone can offer suggestions. As it is, you've not given us anything like enough information on which to do more than guess.
Regards. -
I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I had 10$ in my apple id and I bought two other 10$ itunes gift card when I reedeemed them I've got 30$ in my account but when I wanted to purchase 19.99$ from clash of clans game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left and there was no gems in my game.
What happend to this 26.69$?I'm sure i didnt bought anything else.Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
1- My itunes account was for uae store and i change it to the usa store by an itunes gift card , When i change it i lost all of my purchased and i cant do any updates for the apps and games what should i do to get them back .
2- Can I Transfer the amount to another Account .
and thnxCall Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I received a $ 25 iTunes gift card - when I cashed in some air miles points. Unfortunately the label on the back was covered in tape and when I tried to remove the tape and the label I found that there were only 15 numbers out of the sixteen. How can I find out what the number/letter is that is missing? If I provide you with the GCA # will that help?
Please get back to me,Consult this handy guide: iTunes Store: Invalid, inactive, or illegible codes
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Redeemed an iTunes gift card. New computer, need to answer security questions. Forgot answers, tried to reset them, but the reset email is being sent to an email that is deactivated. HELP.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94700) -
HT2736 Why can I not send or access gifting iTunes ??
Why can I not send or access gifting iTunes ??
Hi Rogerpinette,
If you are having issues with FaceTime on your iPad, you may find the following article helpful:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Regards,
- Brenden -
I lose the number of a iTunes gift card when I scratch it!
Can I recover my code for a damash itunes gift card?
Might try Apple's Express Lane here...
https://expresslane.apple.com/GetproductgroupList.do;jsessionid=JLnWT6BGcHkwyFqB 11MpQcpQtgFXG20qQ1Jw0225y8RzvvTvG2LJ!366161809 -
I have a new $30 itunes gift card. The 16 digit code doesn't work. There's no way to contact itunes for help. Can anyone help?
What happens when you try to redeem it ? If the page that you posted from doesn't help and if it's omly something that iTunes Support can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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i had bought a itunes gift card and everything came off
With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes -
HT2736 Why can't I send myself a gift
I just tried to send myself a $25 dollar gift card through iTunes I put all my credit card info in and it says my purchase can not be performed.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Why can't I buy anything on App Store when I have money in my account
I am on a game of Poker and I'm trying to buy sum chips but it's not letting me. It's saying to contact Apple
Then contact Apple.
You have to speak to the Apple Account Security team. Only they will be able to help you.
To find the right phone number, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
When you call, ask to speak to the Account Security team. -
How do I redeem an iTunes gift card when the code is scratched out?
The code on the back was scratched out behind recognition, by accident . How can I get apple to redeem it? I can not get another gift card because there is a big amount of money on the card.
Yes go to apple support page and choose express lane.
I had this problem with two cards (I scratched a little to rough!) and they fixed in quickly.
They ask for some more codes on the cards. -
I had $25 in my acct now it is gone. How can I find out what happened to the money?
Go to iTunes Store > Account > Purchase history > click See All
Any purchases made using your account will be listed here.
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