HT3209 how to cancel a download of HD Movie that stays only 90% and does not completefrom iTunes to your ipad mini?

ipad mini with 6.0.1 and when i tried to download an HD movie from the iTunes it got stuck at 90% and has been over a day, so I need to cancel the download and hopefully not get charged.
Albeit I tried to stop and resume the download nothing goes pass the 90% ?
Using wifi, and this is the first time it just get stuck, my previous purchase was fine.
Help.

Hi rubywow,
This article has information that may help you resolve the download issue:
iTunes Store: Viewing and downloading HD content on iPad
http://support.apple.com/kb/ht4095
If that doesn't work for you or you continue to have issues with the download, you may want to report it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari

Similar Messages

How do u delete films downloaded as they seem to stay on purchased and do not allow me to delete them

How do u delete films downloaded on iTunes as they seem to stay Under Purchased section and can't b removed

Yes, connect to your computer, go to videos, and uncheck the check mark for syncing the videos, then at the bottom click apply or sync.

I have downloaded Firefox 8. It remains in dowloads and does not open.

From downloads, it asks me to execute. I say yes and go through the instructions. It installs the program and registers it in downloads again without opening Firefox home page on the screen.
It happens everytime.
Thanks for your reply.

Nothing to do with the program. Something is not right on your system, but since you haven't provided any proper technical information we can't even begin to guess.
Mylenium

HT201401 my phone only vibrates and will not ring on incoming calls. How do I fix this?

My phone only vibrates and does not ring on incoming calls. How do I get the audible ring? John

on left side of your phone you have volume controll an right above that is a small button an if you see a orange or red dot you are in silent mode flip the switch up an it will remove silent .

How may one cancel the download of an update that was started by having actuated the "Check for Updates" button in the "About Firefox" window, please?

How may one cancel the download of an update that was started by having actuated the "Check for Updates" button in the "About Firefox" window, please? If possible please cover all platforms, Mac, Windows, Linux, although the first mentioned is what currently applies to my circumstances.
Thank you.

Such a download is usually saved in an updates or updated folder in the Firefox program/application folder.
You can delete this folder to cancel the download.
If files already have been downloaded then remove the files in the updates and updates\0 folder.
*http://kb.mozillazine.org/Updates_reported_when_running_newest_version
*http://kb.mozillazine.org/Software_Update
Mac: /Applications/Firefox.app/updates "/path_to/Firefox.app/Updated.app"
Linux: "/path_to/firefox/updated"
Windows: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates

How can I cancel the download of a movie on iTunes?

How can I cancel the download of a movie on iTunes?

Once an item enters the download queue, the user cannot remove it. Either let it complete the download (easiest) or contact the iTunes Store customer support department through the Contact page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and ask them if they'll remove the item(s) from your queue for you.
Regards.

How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

You should copy everything from your old comptuer to your new one.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.

The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

After downloading the ios7 to my iPhone 4s, the keyboard does not have the microphone so I can't speak to text. How do I get this feature back?

After downloading the ios7 to my iPhone 4s, the keyboard does not have the microphone so I can't speak to text. How do I get this feature back?

Go to Settings > General > Siri and turn Siri on. Once you turn it on, you will have the microphone key back on the keyboard

I have a program that requires cancel, details or continue. It appears to be stuck and will not let me slide to unlock or slide to close. How do I restart the ipad?

I have a program that requires cancel, details or continue. It appears to be stuck and will not let me slide to unlock or slide to close. How do I restart the ipad?

Hi there, welcome to the site,
I have posted a link below which has instructions on how to do this. They are quite simple, so take a look.
iPad not responding
Regards,
Nathan

TS1702 HOW TO CANCEL AN SUBSCRITION FOR AN APPLICATION THAT DOES NOT WORK

HOW TO CANCEL AN SUBSCRITION FOR AN APPLICATION THAT DOES NOT WORK

Please stop SHOUTING at us.
http://support.apple.com/kb/ht4098

Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running 5 to switch.

Any advice on how to switch to ICloud on my 3g IPhone? I am supposed to install OS 5, but the dialogue box says that my 4.2.1 OS is the current version and does not give me the option of downloading OS5. Apple says I have to be running OS5 to switch.

"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion
From here > http://www.apple.com/icloud/

I bought an HD movie. I downloaded the std def version and when I switch to HD, iTunes said I already downloaded it. How do I re-download an HD movie?

I bought an HD movie. I downloaded the std def version and when I switch to HD, iTunes said I already downloaded it. How do I re-download an HD movie?

Audiobooks are a one-time only download from the store. If you still have your old and haven't copied to over to your computer's iTunes library then you can do so by connecting that phone to your computer and doing File > Devices > Transfer Purchases - it should copy over to the Books paer of your iTunes library (Audiobooks if you are using a Mac with OS X Mavericks on it). You can then sync it to your new phone.

How do I re-download videos which have been uploaded onto iCloud and deleted from my device?

How do I re-download videos which have been uploaded onto iCloud and deleted from my device?

Hi yvrtoakl,
I'm sorry, I'm a bit unclear on what you mean by "uploaded onto iCloud". If you are referring to videos synced to iCloud using the new iCloud Photo Library feature, you may find the following article helpful:
iCloud Photo Library beta FAQ - Apple Support
On the other hand, if you are talking about video files that have been stored on iCloud using iCloud Drive, then this article may be of more use:
iCloud Drive FAQ - Apple Support
Regards,
- Brenden

HT3209 how to cancel a download of HD Movie that stays only 90% and does not completefrom iTunes to your ipad mini?

Similar Messages

Maybe you are looking for