HT3529 When texting from my iphone 5, I was able to see when the text was delivered and when it was read. An Apple Genius reset my iphone, and now I cannot see when the text was delivered or read. Any suggestions?

When sending a text, I was able to see when the text was delivered and when it was read, then an Apple Genius reset my phone and now I cannot see when the text was delivered or read.
Any suggestions?

Look in settings - message.

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HT201272 I purchased audio books from Itunes and they aren't showing up on my purchased list? So now I can't download them to my new computer. Any suggestions?

I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?

You cannot redownload audiobooks at all.
They will only be where you put them.

WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark.

WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
The App store crashing is a known problem.
IOS 6 App store crash: Apple Support Communities

HT4061 my iphone 5c screen went black and now I cannot see the screen. I click on the button I hear siri but nothingon the screen.

I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
Any suggestions?

try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue

Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help

Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help.

Thank you for the answers so far, but I'll make one correction: I said earlier that the Boston Globe website, boston.com, does not have a mobile site, and I would need to visit their regular website on my iPhone. Actually, I just found out that boston.com has a mobile site, so I'd obviously use that instead of the regular site. By doing that, I'd save a ton of data (I think). Does that change your answers?

I have a Kindle and the new iPad 3. I downloaded one of my Kindle books to my iPad. Now I want to remove the book from the iPad. When I highlight the book, the "device" key that I think I am supposed to use disappears. Please help.

I have a Kindle and the new iPad 3. I downloaded one of my Kindle books to my iPad. Now I want to remove the book from my iPad. When I highlight the book, the "device" button (which I think I am supposed to use) disappears. How do I get the select the book and get it off the iPad and back to my Kindle? Thanks for your help.

To remove the book simply touch and hold the cover on the main page. A little pop up will ask, remove? Say yes. The book content will de deleted. The cover will remain on your main page with a little down arrow so that you can redownload it if you wan in the cloud view. In the device view, it simply disappears.
Note at the bottom of the page are a couple of switches, labeled cloun and device. The device switch shows you books on your device. The cloud page shows your whole catalog, and the down arrow allows you to bring down anything in your catalog to the device.

I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.

I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.

Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT201441 I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starti

I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starting with u
For contact [email protected]

Sounds like the Activation Lock is still set to the previous owner. If you are unable to get that Apple ID and password that iPhone is totally useless to you.
Take it back to the shop and demand your money back because they sold it to under false pretenses.
Allan

I updated my ipod touch 5th gen to iOS 8.2 and left it but when i got back it was in recovery mode with a red iTunes logo and i plugged it into my computer to reset my ipod and it wouldn't do it what do i do?

I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716)

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud?

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud? And will the data from my phone be deleted too if I delete my iCloud off of her phone?

sophieguichard wrote:
oh ok and then i need to create another id for her? would we lose all our stuff?
thank you so much!!!!
Well, yeah. You want to create separate accounts for each of you, using individual Apple IDs. I know mothers and daughters like to share clothes, shoes, handbags, etc. but don't share Apple IDs.

I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***? :(

I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***?

OH NO!!! sorry getting words all muddledup here,. they're Apple iphone/with mic/brand new (that new shape) in-ear-ear-bud type headphones,. NOT thirdparty headphones at all...
Hmmmmmm,. will have a rethink,.
...but indeed,. many thanks for all the suggestions....

I recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

i recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?

It is now locked to the original carrier. Sounds like that was Orange. Only the carrier the phone is locked to can authorize the unlock of the phone. You may be able to use it again on Orange, or if they provide unlock services you may be able to get it unlocked, however I have read of many phones that have been hacked to unlock not accepting the factory unlock. This support document will explain about some of the problems you have been having. http://support.apple.com/kb/HT3743

I right clked on View Background I..., now I cannot see any of the pictures on Facebook and I don't know how to fix it

I right clicked on my mouse and clicked View Background I..., now I cannot see any of the profile pictures or images on Facebook and I don't know how to fix it. Everything is normal on Google Chrome.

See:
* [[Images or animations do not show]]
* http://kb.mozillazine.org/Images_or_animations_do_not_load
*A way to see which images are blocked is to click the favicon ([[Site Identity Button]]) on the left end of the location bar.
*A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
*Go to the <i>Media</i> tab of the "Tools > Page Info" window.
*Select the first image link and scroll down though the list with the Down arrow key.
*If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.

I have a desktop OS X 10.9.5. I once was able to make an album in iPhoto my screensaver, now I cannot. When I go to System Preferences Screensaver and attempt to choose photos my IPhotos do not come up as they once did. mjcjane

I have a desktop OS X 10.9.5. I once was able to make an album in iPhoto my screensaver, now I cannot. When I go to System Preferences >Screensaver and attempt to choose photos my IPhotos do not come up as they once did.
mjcjane

Are you getting the Source dropdown?

HT3529 When texting from my iphone 5, I was able to see when the text was delivered and when it was read. An Apple Genius reset my iphone, and now I cannot see when the text was delivered or read. Any suggestions?

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