HT3702 I am trying to download from App Store I enter my card details but isn't accepting it
I am trying to download from the App Store then entering my account details but says I need to contact apple or iTunes as it won't accept my card details
Click here and ask the iTunes Store staff for assistance.
(102619)
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I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store. OS was OS X Mountain Lion 10.9 When I received it. Is it because of OS? I upgraded to OS X Mavericks right after I got it.
Today, I went to the mac store and asked the staff about above issue. Apple obviously sent me a mac air which was manufactured before October 2013 and therefore, iworks and OX Mavericks weren't installed. I have refund for around £45 to purchase iworks. However, I wasn't happy with what Apple actually did. I asked for replacement and refund the one I got and getting the new one from store so I can use mac straight away. however, the refund takes 5-7 working days. The staff on the phone told me if I have enough money I can just buy the new one in the store and get refund later. So I gave up! I was so disappointed with Apple. Even though I use the mac now, this was not the one Apple promised when I purchased online. if anyone would like to buy a mac, Please go to the actual store. DO NOT buy a mac through MAC ONLINE STORE!!! I strongly recommend! I feel like I wasted my time because the company doesn't keep its promise.
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please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
I'm having APPLE ID. While using in app store it asks Credit Card details, but i'm not having credit card or any(as mention). How to download free apps. pls solve my problem
There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534 - i.e. select a free app an create an account when 'buying' it (this only works for new accounts, not for updating an existing account)
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Just got my new phone - tried to download from app store and screen has frozen. Help?
Just got my new iphone and tried to download Angry Birds from the app store. BUT screen has frozen. Any suggestions?
Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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I purchased my ipad last week and my ID has been working fine until tonight. When I try to download an app or song using the ipad, it comes up with an error message saying that an unexpected ardor has occurred. I can download apps on my iPhone 4 absolutely fine..... I am quite puzzled and not sure what to do!!! I have tried switching it off and on again and that hasn't worked either. Any ideas?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Can somebody please give me a way round my problem?
My cards are from England but the registered address is in Thailand.
When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
l have a paypal account but there is no option on my account to use it!
Any ideas?The Cards need to be registered in the Country you are in.
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Apps are not downloading from app store
Hi i had a problem from app store the apps are not downloading from app store and the updates are also not downloading i had tried via wifi but also not downloading its showing waiting plzzz help mee
Hi mallela,
Thanks for visiting Apple Support Communities.
If you're having trouble downloading apps from the App Store, make sure you've tried all the suggestions in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the steps in that article don't resolve your issue, try the steps in our iPhone assistant:
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Jeremy -
TS1398 iPhone unable to download from Apps Store
iPhone unable to download from Apps Store using Verizon mobile hot spot or Barnes & Nobel Wi Fi, otherwise connections work fine
App Store must have been overloaded on holiday weekend because it's working (downloading apps) no problem after 10:30 pm. If I had known, I wouldn't have wasted several hours trying to figure it out.
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I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. I have tried enable and disable restriction, connecting my phone to my laptop and sync from my computer and none of them is working. What should i do?
Often when this type of thing occurs with missing default apps it is due to a situation where you are unable to 'see' the apps. If you will go to your front display of your device go to settings>General>Reset>Reset Home Screen layout.
This reset allows for your apps that have for whatever reason been hidden in such an area as you arn't able to find them now to be returned to the area as which they were when you first had the device.
As far as the missing Apps that were purchased through the Apps Store if you will go to settings>itunes and Apps store and click where it reads about automatcally downloading apps clicking on the toggle switch AND clicking on the toggle switch which allows for cellular data to be enabled this then will effectively automatically download all apps to your device that was purchased from the App Store.
Good luck friend. -
IOS 7, cannot download from app store
Can't download from App Store since installing iOS 7. Only a spinning ball when I chose to install something. ??
Thanks Sky, that's not really an answer tho, it worked fine before the update. . Not only that, my new version of music player tells me iTunes Radio isn't available, and freezes when even trying to play mp3 files.. And links from mail to Safari don't work either. My ipad is quickly becoming a high priced frisbee. . .
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Hi my friends why I can't download from App Store,during the download process shows error code 9001
I 'm from Iran and like apple very much I waiting for your response... !In short, because you are in Iran and probably trying to use the App store in another country. You can search the forums for several other threads on this topic.
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I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?
Click here and ask the iTunes Store staff for assistance.
(102938) -
hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac
Here you can contact the developer.
(Notice, I'm posting this line only once. Not 4 times. ) -
Problem with ID and download from app store:computer or device could not be verified
Hello.I have mac and i had one game from app store,but one day i couldnt open it,it ased me to ented my App ID and password,,,i did but it wrote to meYour device or computer could not be verified. Contact support for assistance. I allready chande my password and mad ned ID but nothing works.....the same problem.how can i download from app store again.thanks
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https://discussions.apple.com/community/mac_app_store/using_mac_apple_store?view =discussions
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