HT3728 TIme capsule not recognized on network

Hi
I set up my Time Capsule and did the first back-up with Time Machine and then decided to see if I could make Time Capsule go wireless -- it worked -- so I unplugged Time Capsule and moved it to a different location, off the desk and now Time Capsule is not recognized by the network. Has anyone else had this problem?

How is the TC connected to the network now and how was it connected before you moved it??
Do you still use internet via the TC? Is it working for internet connection but not backups?
What mode is the TC in.. ? Router, bridged or extend wireless.. join wireless?

Similar Messages

Time capsule not recognized by airport extreme - first time setup challenge

Air port utility not recognizing time capsule. We have airport extreme and time capsule (recent purchase to back up 2 wireless mac laptops and the G5 which is connected to the modem). Modem is conected to airport extreme and I connected the Time capsule via ethernet as I thought the speed would be 1GB and faster than wireless "n." Somehow now the airport extreme does not recognize the time capsule. In the network utility, airport is not listed, only ethernet and firewire. What steps should I take to enable time capsule to back up the laptops wirelessly as well as the G5 (non-wireless.) Thanks!

I would hold the reset button on the back of the Time Capsule for 5-10 seconds and I would wait to connect it to the AirPort Extreme to see if you can set it up. If you can access the Time Capsule with AirPort Utility then I would plug it into the AirPort Extreme and continue your setup.

Time Capsule not recognizing Airport Express Base

I'm trying to use AE base an extender in my TC network. I'm running 7.5.2 on the TC and have the wireless mode set as 'Participate in a WDS Network'. I did a factory reset on the AE and was finally able to have it come up and be recognized by the TC. I went through set up and added it to my network. Then it said it needed to restart but it never came back up as recognized by the TC and just flashes amber. It's like the AE doesn't like the TC network I have set up or is not able to join it and disappears. What am I doing wrong?

Jason,
Yes, extending the network with the older b/g Express isn't as easy as the newer "n" version.
You would need to use the WDS on that older AX...
Here is the Apple doc on how to setup a WDS network.
http://support.apple.com/kb/HT4262
The above document was just updated on January 25, 2011
I found this statement on their document very interesting:
WDS is designed for 802.11g, and shouldn’t be used for 802.11n devices. Wi-Fi base stations may include AirPort Extreme (802.11g) and AirPort Express (802.11g).
I got rid of all my older Airport Express units and went with the newer "n" version.
It is very simple to "Extend" the network with the newer AX and doesn't cut your network speed in half like the WDS setup does.
With the Time Capsule and a newer "n" version of the Express, all that is needed is to put a couple of checkmarks in the boxes and you have extended your network without loosing any noticeable speed.
The WDS can be difficult to setup and the local network speeds are cut in half.
Hope the above article helps.

Time Capsule Not Recognized by PC

I've replaced my old router with a new Time Capsule (TC). The router is connected to a Motorola SB6120 cable modem for internet access via my cable TV company. Set up of the TC seemed to go smoothly, the network still has the same SSID and WEP security code as it did before, picked up automagically from the old router during the set up. My wireless devices are a Macbook Pro (that I used to do the setup), an iMac, an iPad2, two iPhone4s (plural iPhones, not to be confused with the new iPhone4S), an HP Photosmart Premium All-in-One printer, and the problem - a Dell Inspiron N5010 PC running Windows 7 Home Premium SP1.
After completing the set up I had to re-enter the WEP security code on each Apple device and the printer when they first tried to connect to the network, even though the code had not changed, but other than that one-time minor inconvenience they all connect fine.*
The problem is with the Dell PC. It can 'see' the network - the SSID shows in the list of available networks - and it sees excellent signal strength, but it connects with only "Limited Access". Neither disconnecting from the network and reconnecting, nor disabling and re-enabling the network card, changes that. Initially, running the Network Troubleshooting routine produced the following result:
- The 1st (and only) stopping point was a request to confirm the WEP security code. The code shown was correct, but I re-entered it and continued.
- The troubleshooting routine then went through a series of other checks without stopping for user input or confirmation.
- The troubleshooting routine ended by showing 2 Problems Found:
1) the security code confirmation
2) 'IP problem' (not the exact wording, but something about an IP address problem).
After doing some research on the internet, I downloaded and installed Airport Utility on the Dell PC and tried to run it. On launching Airport Utility I got this message on the screen, "Unable to find any Airport wireless device".
Again I tried to run the Windows Network Troubleshooting routine. Again the 1st item is to confirm the WEP security code after which the routine runs to completion without stopping. Now there are 2 different problems found:
1) Problem with wireless adapter of access point - Detected - triangle with ! inside
2) Windows cannot connect to [SSID network name] - Fixed - circle with checkmark inside
Any suggestions for what might be going on? What hardware or settings I ought to check and report back on?
Thanks in advance for and suggestions anyone can offer.
* Aside: my iMac shows that the network security type is WPA2, not WEP, but it connects just fine anyway!

Thanks again for your suggestions and instructions, now wish me luck!
Yes, I do!!
Never mind - Google is my friend!
Sure is.
2. how do I determine which of the two networks to use?
Easy.. pick the best one. ie best signal strength and speed. 5ghz is better speed and poor range. 2.4ghz the opposite. At any point pick the best. Best signal / speed. Close to the router, it will be 5ghz.. further away 2.4ghz will be better. Try both.. it is a 10sec effort.
The reason to do this manually is the TC is designed to swap channels automatically when there is interference.. It is also so the client on the computer (mac only) will auto swap between 2.4ghz and 5ghz for whichever is faster. So you have auto channels on top of auto band.. and even the Mac gets confused .. the PC has no idea.
3. What channel should I set for the 5 ghz network? (If I recall correctly, the TC is presently using channel 6 - does that apply to both networks?)
No.. 2.4ghz uses channels 1-11 in USA.. 1-13 in Europe Australia..
There are 3 non-overlapping channels, 1, 6, 11.. pick one and try it. Better still on the PC download the application inssider.. and you will see which channels are in use.. usually all of them if you live in a city in USA or moderately weathly country. Pick the channel with the lowest signal and use that. Since only those three channels are non-overlapping picking channel 9 for instance because nobody is using it, is pointless. Wireless on both channel 6 and channel 11 will then interfere with it. Use the lowest signal channel, out of the three, 1, 6, 11. (13 in Europe 14 in Japan).
5ghz has a large range of channels, beginning from 36 up to 151 (at least in Australia) .. your country if different will vary. Use the lower channels if possible.. but there is not much interference yet on 5ghz. Usually you can just use 40 which meets lower end equipment. eg early versions of the AEBS and TC do not offer a large range of channels.
4. Can I leave the security as WEP until I get everything working? I understand that WPA2 is better
WEP is equal to a strong door on a tent.. it is next to useless. It keeps out people who are not trying to get in. And offers 1min of difficulty to the guy with the knife. Use no security to do setup.. then use WPA2.. if something doesn't work with wpa2 you can use wpa at a pinch. Throw away any item not compliant with at least WPA. WEP is not a rated security for N wireless.. it could well not work or fall back to G wireless. So for testing just turn off security.. when it is working jump straight to wpa2.
5. Why turn on the Guest account? I don't see that it's used in the subsequent steps.
If you ever want to write to or read the hard disk from PC.. you will have issues with security on Windows not matching the TC.. You do not need to use guest account (this is hard disk access not wireless btw).. if you never want to use hard disk. I added it for completeness. You can also fight your way through the difference in security between a Mac and a PC with win7 in particular.. loads of fun. If the disk is going to be on a private network and the TC has to be really, then use guest network. If anyone wants to break in it is no more difficult than holding down the reset for 1sec and it will reset all the passwords. So what more security do you need. Guest is fine.
6. Will do. I do have a workgroup specified on the 3 computers, but it's one that I created and it's not named <WORKGROUP>
SMB uses workgroup name.. what name you use is irrelevant.. again this is for hard disk access. If you just want internet it is not necessary to worry about. Put into the workgroup name the name of YOUR workgroup. But it makes it appear in the windows networking as a network drive and that can be helpful.
Somewhere on the Dell PC I've seen that both ipv6 and ipv4 show as not used, don't recall where I saw it though, and there did not appear to be any way to change it.
You have internet connection it MUST use TCP/IP which has to be either ipv4 or ipv6 or both. That is how the internet works.. you cannot have neither. You change the settings in TCP/IP properties box associated with the wireless card.. go to device manager and the wireless device. Click on it and go to properties.. see TCP/IP and go the advanced.
You need to learn to use the networking tools.
The key tool is ping.. that allows you to see if a device is available and responding on the network.
Command window is same as terminal on the Mac.. (well near enough). You do low level commands.. both will do ping.
You can also get all the settings in the network.
Simple one is ipconfig in windows.. ifconfig in the mac.. that will show the IP address of all the network clients. In windows there is a full description if you do ipconfig /all
These commands are very important to use and learn about.

Time capsule not recognizing Toshiba external hard drive

I have a new time capsule unit. it is up and running and works great. I bought a Toshiba 1TB external drive and plugged into the usb port on time capsule. I restarted Time capsule and it does not show up on my Macbook air anywhere (just bought this week). i plugged the Toshiba directly into the Mac Book and it recognizes it just fine, but not recognizing through Time capsule. Please help!
thanks!

Is the Toshiba drive formatted HFS+ without guid partition. If not redo the format.
Not all USB devices are recognised on the TC.. you sometimes have to use a powered hub. even though the hard disk is powered.. even then there can be usb chips the TC is not able to recognise as it has a limited number of drivers.

Time Capsule not on same network?

I've been backing up to a 2TB Time Capsule using Time Machine for months now. Had to get a new router, and went with a dual-band Netgear (N750). I've set up both my Macbook Pro and the Time Capsule to use the 5GHz band, and confirmed both are on it. However, my backups seem to keep failing even after the progress indicates several GB have been backed up. I receive two messages each time:
"Another device on the network is using your computer's IP address (192.168.1.4). Try connecting again later. If you continue to have problems, change the IP address of this computer or the IP address of the other device. Contact..."
"Time Machine couldn't complete the backup due to a network problem. Make sure your computer and the backup disk are on the same network, and that the backup disk is turned on. Then try again to back up."
This is all very funky and a little new to me. It's my first dual band router. I set up both a 2.4GHz and 5GHz private and guest network, using WPA2-PSK [AES]. I've made sure that both my Macbook and the Time Capsule are using the 5GHz private network. I first started off with my Time Capsule using it's same static IP (192.168.1.42), and have tried it in DHCP mode in case static IPs were the problem. I also tried giving my Macbook Pro a static IP, but it didn't seem happy with that. So, from what I can tell, I've got everything set up correctly. Except for the fact that it consistently fails to backup since I switched routers.
Any suggestions?
Thanks!

As far as I know, the TC is not in either router or bridge mode, it's just another device on the network. There's a "Wireless Mode" option within the Airport Utility that I have set to "Join a wireless network." That sounded like it'd just be on the same network as the other devices. I figured "Create a wireless network" would be TC as WAP, and "Extend a wireless network" would be TC as a bridge.
The MBP and all other devices also get their IPs from the Netgear router. I'd double-checked the settings. I have basically two different networks "Network" and "Network5" ... mainly because it looked like that's how the Netgear was set up to operate and I thought it better to avoid confusion. I thought it may help me to make sure I'm using the right connection for the devices that can see the 5GHz to avoid interference. I've got an Apple TV and a Sony Bravia with Internet apps on the same network, as well as iPads and iPhones. Both the MBP and the TC are on the 5GHz network, which is set to use channel 153. The Netgear router is set to auto for the channel of the 2.4GHz network.
I did try to set up the MBP with a static IP, but couldn't get a valid network connection at that time. Thought I had it using the same subnet and gateway information as the TC, but maybe not.
Presently Time Machine says it's backed up 23.74GB of 43.1GB. I'll have to see if this one completes.
Thanks!

Time capsule not visible on network

I'm trying to troubleshoot this situation for a colleague.
Situation: macbook air, synchronized wirelessly via time capsule. The time capsule is connected to the fixed network also. This is on our corporate network (both fixed and wifi networks). Backups via time capsule were working fine until yesterday (I see the last backup listed as yesterday).
Yesterday itunes prompted him to update his iphone to OS 5. After the update, the photo's were not synchronized. Upon synchronizing the photo's, the wrong button was clicked (my mistake, oops), and now all photo's are gone in iphoto. Now we're trying to get them back from the time capsule.
The time capsule is not visible in the network, not wired, not wireless. Connecting the macbook air via the fixed or wireless network doesn't reveal it. Airport utility says it cannot find anything. The time capsule is connected to power and network and the green light is on. I tried powercycling it, but this didn't make it appear.
How can I resolve this?

Getting access to stuff in Time Machine is sometimes difficult.. it sounds like something has shredded the files..
Look at the info pondini gave to access the iphoto in particular.
http://web.me.com/pondini/Time_Machine/15.html
Upgrading to latest OS particularly Lion in the Mac or ios5 is having all sorts of nasty consequences..
The thing is, if you have photos in there that will need recovery.. you should not use Time Machine or copy files to the TC until you have restored them. In fact the disk may need to be removed to see if they have been deleted but I have no experience with this and others might be able to give more info.

Time capsule not connecting to network

I upgraded to Lion a month ago and I'm not sure if this is contributing to my issue with Time Capsule at the moment but basically my TC is not connecting to my network. The green light is on, and when I go into Airport Utiltity I can see my network is connected but it will just not show up in Finder. I keep getting the message that "There is a problem connecting to your server".
My internet connection is fine (TC is connected to a router); I've restarted both my Mac & TC to no avail. I've also installed the 5.6 Firmware update but that has not done anything either. Any advice appreciated.
Cheers, P

After 4 hours of mucking about, this has magically resolved itself. I can't offer any insight I'm afraid but I am grateful! p

Time Capsule not recognizing Airport Express/Extreme

Time Capsule is set up and operating as desired, so the next step is to extend the range of the network by adding an Airport Extreme (that the Time Capsule is replacing as the main base station) and two Airport Expresses, one for wireless printing and one to extend the range of the network. In the previous network, the Airport Extreme was a main WDS and the two expresses were remotes/relays (I forget which). I'd like to recreate this using the Time Capsule as the main and the Extreme and the Expresses as the remotes/relays
Trouble is, Airport utility does not recognize any of these devices except the Time Capsule. All of the three older devices have be factory-reset, but they don't show up. However, if I turn off Time Capsule, they show up. Turn Time Capsule back on, however, and the other devices disappear.
Anyone have any ideas what is going on?

I had a similar problem. I wanted to set up three devices: Time Capsule as the main "n-only" network, an Airport Extreme wired by Ethernet to the TC to create a second, "n/b/g" network," and an Airport Express for Airtunes.
WOW WAS THIS A HEADACHE. It took hours -- but I did solve it. See below.
First a brief list of the problems, some of of which were weird. First of all, Airport Utility was constantly not seeing my three devices. Worse than that, it repeatedly confused the three devices in ways that suggest the Airport Utility has bugs in it when it's looking at multiple devices at once. (For instance, while configuring Airport Express, Airport Utility mistakenly applied my AE settings to the TC (yikes!). It tried to rename my TC as an Express, and locked me in a weird loop where it repeatedly told me that AirTunes settings aren't applicable to a TC, but didn't offer a way to fix the wrong setting. I had similar "stuck in an exitless room" problems with all three devices, again and again and again. For hours and hours.)
In my case the solution was:
(1) Do a hard reset of all three devices and disconnect them from power.
(2) Set up each one separately, one at a time. I started with TC since it's the one getting connected to the cable modem.
(3) After TC set up and running properly, I quit all the way out of Airport Utility. NOTE: This proved to be surprisingly important.
(4) Then I plugged in the Airport Extreme, relaunched Airport Utility and proceed to set up the Airport Extreme.
(5) Once the Extreme was running like I wanted, I again quit all the way out of Airport Utility.
(6) Lastly, I plugged in the Airport Express, restarted Airport Utility, and set up Airtunes.
Success!
Lessons: Quitting out of Airport Utility between each discrete setup was very, very important in my case.
It took me hours to figure it out. Hope it helps you.

Time Capsule not recognized if repeated

Hey
I have a Time Capsule (1st Gen). It acts as AP for my Wireless users.
I use a repeater for my room, and theres the problem:
If I repeat the TC, and somebody (my MacBook 6,1) uses the repeated signal, I cannot reach the TC anymore!
TimeMachine: Backup drive not found
Airport Utilities: No Time Capsule found
oO
My TC is pingable from the repeated signal.
Is this a bug or a network-issue?
All firmwares (both Repeater (TP-Link) and TC) are up-to-date
Hope someone can help

LaPastenague wrote:
That is an interesting one.
That the TC is pingable but not discovered by airport.. stranger and stranger.
But I am guessing that internet is still working?? Just the TC has now disappeared off the scene.
Internet is working very well
Try opening the TC share directly. ie in Finder, on the top menu, go, go to server,
Then try using AFP://IPoftheTC
If that fails, try using SMB://IPoftheTC
Works, both...
If that doesn't get anywhere, you need to really work through the whole network and obviously the TP-Link is the point of issue. This would all work properly using an airport device to extend the network. Since it is not apple and not able to actually work as MacBook requires, to give things like country code correctly.
Your other big issue here is MAC address of the MacBook (don't mix up MAC and Mac),
I know what a Mac is and what a MAC is
can be hidden behind the TP-Link due to repeater.. ie universal repeater has an issue that from the main router, all clients connected to the TP-Link repeater are in fact the TP-Link itself. That may end up making internet available but not the TC.
TP-Link is working as Uni-Repeater, cause Repeater needs a AP with WDS enabled. TC is working as 802.11b/g and WDS seems to not working here.
Describe the whole network..
Main router?
I use a Fritz!Box 7112, this one shares its internet to the "main"-switch. This switch is connected to the TC, and the TC shares the connection (bridge) to all users.
What is its IP and what is connected?
I'm working with 172.31.30.x network.
Router: 172.31.30.1
TC: 172.31.30.4
TP-Link: 172.31.30.2
TC as AP in bridge? What is its IP?
yep ; see above
TP-Link repeater, what model? What is its IP?
Model: WA-801ND - up-to-date
Experiment.
If you plug the Macbook by ethernet directly into the TC by ethernet, does it get IP address.. what IP?
Not tested, but an XBox is connected to my TC via LAN, it get an IP from the DHCP over the FritzBox.
Gateway and DNS address?
Gate: FritzBox, DNS: FritzBox (both 172.31.30.1)
open terminal and type arp -a.. you might need to ping the TC to populate the arp table.. what does it list the TC as and its MAC address. Check that airport can find the TC.
Ouput:
fritz.box (172.31.30.1) at bc:5:43:12:40:57 on en1 ifscope [ethernet]
time-capsule.fritz.box (172.31.30.4) at 0:1f:f3:3d:99:ff on en1 ifscope [ethernet]
Do a shutdown and restart of the MacBook and connect back in your room via the repeater.
When you are connected by wireless via the repeater what address do you get, with gateway and dns?
Got IP/DNS from FritzBox, always the same (repeater or not, the FritzBox know my MacBook MAC and give me my IP, cause the lease is not timedout.)
If you open a terminal and go arp -a is the TC listed or not..
Connected via repeater: visible, see above.
I think it will have disappeared. And even if you attempt to open it, or some other device connects via the repeater it will get lost.
The answer is to replace the TP-Link with an airport extreme or express .. even another second hand TC.. only remember the ethernet doesn't work when it is in this mode except the express.
Edit..
Another way around the problem.. buy a pair of EOP adapters.. or even better run ethernet, but I am guessing the whole reason you have the repeater is difficult to do that. The EOP adapters are available around $100 or so.. then you can run the TP link also in AP mode. You can set the same wireless settings but different channels to enable roaming. It will also work far better than repeater mode which halves the speed immediately.
Another expense, sorry, but if you want it to work that is the best way.
Sorry for the long post. I often figure these things out half way through.
I'm not an beginner about networking, of course, I'm learning this currently. And it seems logical that this issue above should work. TC is pingable and accessible over repeater, but not for Airport or TimeMachine.
Dont worry about your long post

Time capsule not recognized

I have had the time capsule for about 8 months with no issues, i have upgraded to 7.6.3 and along the way after several days of all working fine it disconnects and is not recognized anymore. Any ideas as to what to do.

In the short term.. just restart the TC.. pull out the power plug.. count to 10.. plug back again.
Fixes most problems now. If you continue having issues.. and you have to disconnect more than once every few days.. the first step is probably to downgrade the firmware.. back to 7.6.1 which was superior in most ways.
Not every firmware update should be accepted at face value. Downgrade is easy.. click the TC icon in airport utility.. select version with the option key held down.. select a prior firmware.. wait for downgrade to take place.

HT3728 time capsule not connected (not seen in AirPort Utility)

I have recently moved and my Time Capsule does not appear on AirPort Utility just has a flashed amber light. I've tried a factory reset as I have recent upgraded to a second hand MacBook Pro. Some threads suggest a full backup and reinstall of OSx will do the trick but this seems extreme... any other ideas?

Do this in full isolation..
Plug a LAN port of TC into the MBP by ethernet.. I hope yours has an ethernet port.
Turn off wireless in the MBP.. disconnect anything else from the TC.
Now see if the airport utility can find it.. if nothing.. then do a factory reset of the TC..
ie.. hold in reset before you power on the TC.. keep holding in reset for 10sec after the TC powers on.. three arms or a friend helps if you don't have 3 arms. Hold in reset until the front led flashes rapidly. Then release.
Airport utility will now be able to find the TC..
Set it up as you like.. do everything.. wireless, TC name.. security.. etc. update the TC.. then return to the network.
NOTE.. no reset on the TC will do anything to data on the TC hard disk ..
You certainly do not have to wipe the laptop.. but if you have continuing wireless issues.. a clean install might be the only way to fix it.. upgrade installs are still bad news.

Time capsule not recognizing internet connection

My Time Capsule is not recognizing the intenet connection from my isp. It is directly connected to my Comcast router. I can connect wirelessly to the Comcast router, but when I successfully connect to the TC, the airport utility shows that the internet connection is down. I have rebooted both the ISP router as well as the TC. is there help out there?
thanks,
John

I just rebooted both devices again at the same time rather than one after the other. It seems to have fixed my problem.
John

Time machine was not working. I bought a new time machine and migrated time machine files to new time capsule; not recognized by yosemite

Time machine was not working after yosemite upgrade on new and old MacBooks in my house. I bought a new time machine and migrated time machine files to new time capsule. I changed the names of the older sparse bundles to the default values. Yosemite still does not recognize them.

I presume the bought a time machine means a time capsule.
How did you migrate the Time Machine files?
From where? A Time Capsule or external drive?
It is difficult to get TM working with Yosemite.. since it doesn't work after the upgrade on the old TM backup.. it will not work on the migrated files either.
You simply start a new backup and store the old backups for a few months until you are ready to dump them.
The instructions for inheriting old backups is B5 and B6 here.
http://pondini.org/TM/Troubleshooting.html
However it is just unlikely to work.. TM in Yosemite is very different. Broken even.
I also strongly recommend people to use Carbon Copy Cloner or some other 3rd party backup until Apple get the bugs fixed. And after several months.. they are still rampant.

HT3728 Time Capsule not found

After resetting my time capsule I still cannot see the device on my mac book pro, but I do get WiFi.

Likely, Mavericks bugs.
On your Mac.....
Open System Preferences (gear icon on the dock)
Open Network
Click on WiFi on the left to highlight it, then click Advanced on the lower right
Click the TCP/IP tab
Make sure that the setting for Configure iPv6 is set to Link Local Only
Click OK, then click Apply in the next window
Then, click Ethernet and repeat the same process as above
Restart the Mac
Then, pull the power plug on the Time Capsule, count to ten, then plug it back in
Wait a full minute for the Time Capsule to restart, then see if AirPort Utility can see the Time Capsule

HT3728 TIme capsule not recognized on network

Similar Messages

Maybe you are looking for