HT3743 My cousin jailbroke her iPhone 4 (still under warranty) and realized it was stupid and immediately restored. If she breaks the phone, will Sprint or Apple replace it?

It hasn't been a year since she bought it, so both Sprint and Apple have her phone under warranty, if I'm correct. Yes, she did jailbreak it. But she has restored since then. Will Apple still help her? Or will Apple not even be able to tell? She needs help. Any ideas? Thanks. It's restored- it is not jailbroken anymore.

No. Jailbreaking voids the warranty and any AppleCare agreement entirely.
It is not always possible to return a jailbroken phone to a pristine state.
The phone is now unsupportable by Apple or on these forums.

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My wifi don't work and mi iphon still under warranty

my wifi don't work and mi iphon still under warranty

Then take it to the genius bar at your local AppleStore and have it looked at. That's what the warranty is for...

I have a problem with my iPhone 4s. An Apple rep looked at the phone today and determined the phone will have to be replaced. I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.

I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

IPhone Charger still under warranty?

I have an iPhone still under warranty and while pulling the cable out of the wall charger a piece of the charger (inside the charger) broke off. I do not believe that I pulled the charger too hard but removing the cable from the charger was always difficult from the moment I got my phone. I know that all accesseries that come with the phone are under warranty, but would my charger still be considered under warranty if a piece actually broke off from the inside of the charger while removing the cable?

Your best option would be to visit and Apple store genius bar and have the iPhone and charger checked by the techs and replaced if faulty. You could also contact Apple customer support for service, http://www.apple.com/contact or click the Support button at the upper left part of this page and follow the links to iPhone service.
The best approach, though would be a visit to the Apple store if you can do that.

HT4623 My iPhone 4S speaker suddently doesn't work properly from one week ago? How I can do? 4s is still under warranty?

My iPhone 4S speaker suddently doesn't work properly from one week ago? How I can do? 4s is still under warranty?

Have you tried any troubleshooting steps, like resetting you iPhone, for example? Or restoring it?
If not by all means do so because your problem could be caused by software glitches that could be solved resetting or restoring.
Warranty is for one year from date of purchase and two years if you bought Apple Care at the time of purchase. If your iPhone has a hardware issue within warranty, it would be replaced by Apple. If it is already out of warranty, you might be eligible for an out of warranty replacement where you pay a much lower amount but this varies according to the country and currency, so it is better to check with Apple or with an authorized reseller.
You could check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I have an iphone 5c, it is still under warranty and it broke the glass. I'm from Brazil but I bought it in the USA! I wonder if there is any cost to replace the glass, and if you have how much to change in any apple store in miami?

I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?

my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it

Iphone 4s error -1, purchased in April 2012 in the US...now I am in Greece and cannot get it repaired as it was purchased in the US and it is still under warranty.

Hi,
I purchased my iphone 4s in April 2012 in the US and after doing an update it now has error -1 and after many calls with techinicians nothing will fix it. I want to send it in for repair as it is still under warranty but I now live in Greece and I have been told that I cannot send it in as I do not have a US address for the replacement. There is no apple store in Greece and I have been to the authorised reseller here and they cannot help me as it is was purchased in the US.
What can I do????????

The warranty is NOT international. You will need to take it back to the US or send it to someone you know there to take it in for service. Apple will not accept an international shipment for service.

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

Defective iPhone 5/ How do I know if my iphone is still under warranty?

Basically, just a few days ago I started experiencing a problem with my Sleep/Wake button and I noticed that it only works when pressed on the far left side. If I were to go to the Apple Store to try and it replaced, how can I tell if my iPhone is still under warranty and if they will replace it before driving all the way over to the Apple Store? (which is about 2 hours away from me.)

So basically I have warranty (can get my iPhone replaced) until this date?

There is no sound in one of the earphones I received with my iPhone. My iPhone is still under warranty, so can I just go to the genius bar and get replacement earphones?

There is no sound in one of the earphones I received with my iPhone. My iPhone is still under warranty, so can I just go to the genius bar and get replacement earphones?

You may wish to make an appointment first. Otherwise, you may face a long wait
due to the extra business being generated with all the people getting
help with their newly acquired holiday gifts.

HT4993 how can i check if my iphone 4 is still under warranty ?

how can i check if my iphone 4 is still under warranty ?

Welcome to Apple Support Communities
Go to https://selfsolve.apple.com/ and type your iPhone serial number. You can also check your warranty coverage at http://supportprofile.apple.com, if your iPhone is registered to your Apple ID

HT4528 How much would a cracked screen for iphone 4S cost, if my phone is still under warranty?

How much would a cracked screen for iphone 4S cost, if my phone is still under warranty?

Razmee209 is correct, out of warranty repair/replacement cost for and iPhone 4s is $199, and the reason you would have to pay for that Kats524 is because accidental damage is not covered under your limited hardware warranty. Hope this helps, best of luck to you.

My iphone 6 bought from Taiwan, still under warranty. is it possible to repair in singapore?

my iphone 6 bought from Taiwan, still under warranty. is it possible to repair in singapore? Thank you

No, iPhone warranty is not International. You have to return the phone to the country you purchased the phone in to get warranty service.

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

Call apple or take it into an Apple store. What's wrong is beyond a user fix.

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

Austrin,
Information can be found at the link below that can assist with setting up service for your iPhone through Apple.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
Regards,
Allen

HT3743 My cousin jailbroke her iPhone 4 (still under warranty) and realized it was stupid and immediately restored. If she breaks the phone, will Sprint or Apple replace it?

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