HT3867 I have a Wi-FI connection but it won't let me in. I have the password. I don't know how to get the iPad to ask me for it

I have access to a Wi-Fi at a home. It is password protected but when I try to log in it will not let me nor will it ask me for the password. I am confused?

What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

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Hello, i have a problem. My boyfriend has got an iPhone 3gs but we have a problem, we don't know how to get iMessage on his phone. Do you know how we could do ?

Hello, i have a problem. My boyfriend has got an iPhone 3gs but we have a problem, we don't know how to get iMessage on his phone. Do you know how we could do ?

Then you should have iMessage. Go to Settings > Messages to turn it on and set your Receive At address. Note that iMessage uses the Messages app... standard texts are gree, iMessages are blue.
http://support.apple.com/kb/HT3529

All my menu bars, status bars, address box, links etc. have disappeared, and I don't know how to get them back!

Everything was OK earlier, but when I started Firefox again, the only thing that shows is the tab! I can't search, there are no menus, I can't enter a URL, I can do nothing! I had to (shudder) use IE to enter this question!
Help!

'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) , see: 
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
* Press F10, Menu bar will appear, click View, click Toolbars, click Menu bar
* Press ALT, the Menu bar will appear, click View, click Toolbars, click Menu bar 
* Hold down the ALT button while pressing V+T+M
'''Navigation Toolbar''' (Back/forward, Refresh...Home, URL/Location Bar, Search Bar): Do one of the following
#click View > Toolbars, click on "Navigation Toolbar" to place a check mark, OR#right-click the Menu Bar, click "Navigation Toolbar" to place a check mark. See: 
#*https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing
#*http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
#*http://kb.mozillazine.org/Toolbar_customization
#*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
#*http://support.mozilla.com/en-US/kb/Navigation+Toolbar+items
'''Bookmarks Toolbar''': Same procedure as Navigation Bar except click "Bookmarks Toolbar". 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars

I have an Apple16 GB with BT Yahoo home pad that had a small box to let me go to mail and another for weather and below them I had my local weather in box,somehow I have erased them and don't know how to get the back ,not very good with computers.

I have an Apple16GB with BT Yahoo home page which had a box for mail and weather and further down I had my local weather, I have touched something and lost these boxes and my home page has changed and I would like to get it back as it was. I have to admit to being useless at computers although I love my I Pad.

Is this the website that you are looking for? According to the very little bit of research that I did on this before responding to you, there have been changes made to the website and to the way that works ...if I read everything correctly.
http://home.bt.com/
Did you have a shortcut to the website on your iPad home screen? If that is what you want to create again, navigate to that website in Safari and then tap the arrow icon next to the address/URL field at the top of the Safari toolbar. Form the window that will pop up, select - Add to Home Screen. That will put an icon on your home screen that will allow you to open directly to that page in Safari when you tap on it.

My dad has itunes on his PC. I don't have my own but I recently have an iPad mini and an iPod. I don't know how to get songs onto itunes on the PC, using a different account or at least private/ separate..

My dad has itunes on his PC. I don't have my own but I recently have an iPad mini and an iPod. I don't know how to get songs onto itunes on the PC, using a different account or at least private/ separate..
So how do I create a separate I tunes on a PC which already has itunes... Or if not can I plug my iPad to the PC and use itunes on my iPad, and drag mp3s from a computer.
I'm not sure what the equivalent of a desktop is on the iPad.. And I don't actually know how to use the icloud either...
Can anyone start me off, given it have a iPad and use of a PC - not mine with existing iplayer
I do have spotify soundcloud so I could potentially use these.. If there is a route of getting either mp3's etc to end up on my iPad or iPod.
Kind Regards

iTunes 11
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device and follow the instructions.

Why can you not buy all songs as a ring tone but can buy the whole song? I have an app to get them but don't know how to get them to tones !

Why cant I buy a single song for a ring tone but can buy the whole song? I have two that I got with an ap on my phone but it was transferred to my e mail and i don't know how to get it on my phone as a ring tone !

BJ4Ever wrote:
Why cant I buy a single song for a ring tone but can buy the whole song?
Because not all songs are licensed (by the label) to be used as a ringtone.

My iPad calendar has stopped syncing to my iPhone calendar. I didn't change any settings. I have now switched off the iCloud calendar on my iPhone but don't know how to get it back.

I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
My Errands app is also not syncing. If I mark something as Done on the iPad, it's not removing them on the iPhone version.

Hi SwimmingMummy,
I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/TS4000
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

When I went and connected phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

When I went and connected my phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

I take it you were replacing an older iPhone and this was the first time you plugged it in? If so, that's what happens. It restored the backup of your old phone. A backup of the current phone is not made in those circumstances.
If that's not what happened, you need to clarify.

HT200131 I am trying to enter my network password and when I have entered the password for my network, I don't know how to get the remote to select submit. Please help

I bought an apple tv some time back and am only now trying to set up the wireless internet connection. I can see my network but when I enter the password with the remote, I don't know how to get the remote to submit the password. Could you please tell me what to do?

You have to use the right arrow on the remote to navigate all the way and highlight the submit button.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

HT1451 I purchased songs, but I don't know how to get them on my Ipod Shuffle.

I purchased songs, but I don't know how to get them on my IPod Shuffle.

open itunes, connect ipod, select what you want, sync

I just downloaded 3 podcast items into my iPod shuffle but don't know how to listen to it. It plays the music list but don't know how to get to my podcast list to play it..

I just downloaded 3 podcast items into my iPod shuffle but don't know how to listen to it. It plays the music list but don't know how to get to my podcast list to play it..

jfromnj wrote:
I purchased and downloaded the Family Pack of IWork. I recently purchased another computer (MacBook Pro) and I want to be able to use IWork on the new
computer but don't know how to go about it. The only thing on the Apple home page is to purchase either the item or trial pack. I don't think I should have to purchase anything since a family pack covers 5 computers in the same household. Please, if someone knows how to go about this and what I need to do so please let me know. Thank you.
You didn't keep the download for future use?

My Game Center won't work on my iPod touch 2nd Gen. It let me sign up but it won't load any of my games and won't let me play with my friends. I don't know why? Any help?

My ipod touch 2nd Gen let me sign up to game center but it won't load any of my games and won't let me play with my friend. I don't know if it's like this because it is old and slow, or what. Please help me figure this out. Thank You.

Try:
- Sign out of Game Center and sign back in
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I have a new MacAir and don't know how to get info from my USB stick and my SD photo card. Can anyone help me please?

I have a new MacBook Air and don't know how to get info from my USB stick and get info from my SD card. Can anyone help, please?

Plug the stick and/or card into the appropriate slots on the side of your Air. Do you see icons for the devices appear on the desktop? Click into them to see what files are there.
Matt

I tunes has stopped working in windows 7 and I don't know how to get the crash information that everyone else seems to get to know what the cause is....any help? I have a toshiba windows 7 computer.

I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.

I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.

Hi Frank ,
Please refer to the following link and see if this helps.
https://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Regards
Sukrit Dhingra

HT3867 I have a Wi-FI connection but it won't let me in. I have the password. I don't know how to get the iPad to ask me for it

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