HT3916 When I order a movie from Apple TV for $4.99 I get charged $14.99 and it stays for 30 days instead of 24 hours - how do I change that setting?

Hi - I just got my new Apple TV setup - when I order a movie for $4.99 - I get charged $14.99, and instead of only staying for 24 hours, it now stays for 30 days - how do I change the setting so i'm only getting an overnight movie rental instead of buying it for 30 days?

Welcome to the Apple Community.
It sounds as though you have purchased it to me, does it actually say anything about 30 days.
Rentals will stay available for 30 days, but if you start watching them the 24/48 hour timer starts counting down. This is the standard rental model, there is no alternative.

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The problem is generally due to a slow internet connection.
AppleTV files are fixed size.
For SD you need 2.5Mbps, 720p HD 6 Mbps and 1080p 8 Mbps sustained speeds to view immediately.
If your internet delivers these speeds you should be able to play within seconds.
If slower AppleTV works out how long it will take do download the rental of say 3.5GB for a 720p movie, then subtracts the running time of the movie and whatever that figure is is how long it'll take to start.
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AC

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Welcome to the Apple community.
One of the main reasons this occurs is because Netflix uses a feature called adaptive quality and iTunes uses a fixed quality. Netflix is able to reduce its quality to such an extent when it detects that you have a poor Internet connection that the data rate of the movie is as low as 0.5 Mb per second, on the other hand if you have chosen to view an HD movie from iTunes U have chosen a movie with a data rate as high as 5 Mb per second.

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Hope this article helps you:
http://support.apple.com/kb/TS5376
Pleas reply with any further questions.

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so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax.

HT3916 When I order a movie from Apple TV for $4.99 I get charged $14.99 and it stays for 30 days instead of 24 hours - how do I change that setting?

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