HT3951 I tried to download a film but it hasn't downloaded completely and is stuck processing. How do I reset the download
I have tried to download a film, the connection kept failing. It now states "processing" and doesn't complete. I have tried a different network and turning the Ipad off and on. How can I reset / restart the download please.
1. Try and delete the "film"
2. Sign out of Apple ID>Reboot>Sign in Apple ID
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I have tried resetting an iPhone 3 and I am unable to activate and sync it. How can I reset the device without using a computer?
Hello anacc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario -
My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either. If anyone knows how to solve this problem please E-Mail me at [email protected] or reply to this message.
Itunes worked after reseting my computer to factory setting however had trouble again after syncing my iPod and iPod shuffle. Is this a coincidence or could it be the cause of the problem?
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I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????
Visit this site: http://support.apple.com/kb/HT5312
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If I have credit on my iTunes account, can I use the credit to buy films? Tried to buy a film but it required my visa card details.
No, that isn't possible.
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I've just credited my iTunes with 2 £15 vouchers and want to rent a film but it keeps asking for bank details n I don't want to use the bank I want to use the £30 I've credited why won't it let me do this??
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
How do I reset the password that allows me to download reader.. I worked with chat help two hours last night - we have reset a password that lets me into my adobe account but in the download reader process that password will not work - where it says Adobe reader wants to change something and please type in password, just vibrates with the dots glowing purple but will not open…. what do I do to reset that password or get it to function. they would not assist me further they said its a free download and I would need to seek help from forums ( all this is new to me )
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PLpatricia here again:
I am the system administrator - personal computer
I have been able with your lead to find the password I need , and to have install happen
however - when I then go to the website to download the Pdf document I need I get a screen with the big red adobe icon that says to complete and down load this document I must launch adobe reader a dn sign the terms of agreement , close browser and reopen.
but thatscren has no choice buttons whatsoever, I cannot find anywhere a adobe reader image to launch - been into launch pad , preferences etc.
so now the loop is the pdf document and the adobe screen saying I must do terms of agreement
like is this Kafka like or what ...
suggestions?
thanks
P. -
i am a new mac user and tried to update my firefox but now i have multiple foxes and a half fox fix something? how do i get it all together in one and be sure i have current version on only?
Hi there
I think in this case, you may be best to speak with Microsoft about this, as it does seem like an issue with Office, and not your Mac.
Follow this link, to find your local Microsoft Support contact number.
Or perhaps create a new topic in the Microsoft Support Communities
Good luck -
i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18 -
I'm trying to print multiples of the same image on one paper. I tried to change the layout to 9 per page, but it's only showing up and printing one per page, though it is the size i would like. But only one image is showing up as opposed to 9. HELP!!Version 7.0 (826.4)
I'm using Preview Version 7Hello @kgingeri1,
Welcome to the HP forums.
If you have sent a test print via ePrint, and experience this issue, i would call the Cloud Services department.
If ePrint works fine, it is definitely a Google Cloud Print issue.
Also, when you print from your android device, are you using Google Cloud print or the HP ePrint app?
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.
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I am trying to open Premiere Elements but get 'CoreVideo.dll is missing' and 'Core Audio Toolbox.dll is missing'. Suggests reinstalling programme - have done that but still get these messages.
update your graphics card drivers.
if that fails, reset your preferences. -
I am trying to download a movie in iTunes and I was asked two security questions. They are different form the questions I chose and whenever I exit and try again, I see that the questions change every time. How can I reset the questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have win7, outlook 2007 tried to sync with icloud but I get an error message and my calendar is blank. I do not see my outlook calendar, on the left pane under all calandar I see my me account checked and all others are unchecked. I looked at icloud and all the data is in and the iphones syncl with ipad but something is not right with my PC Outlook. I cannot get back to the good old mobileme. Thanks APPLE? Any suggestions from the community?
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly -
so i saw on the siri commercial where the guy says text my wife, tell her ill be late or whatever. i tried it with my girlfriend but it says i dont know who your gf is. how can i set it up so it knows?
Say to Siri "My girlfriend is Jane Doe" or whatever her name is in your contact list. Now would be a good time to read the manual. There's a bookmark for it in Safari on your phone.
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