HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?
I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?
Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy
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Hi everyone,
I'm sure this happened to some of you before but I'm not sure what I'm doing wrong.
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Cheers.See Here for
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These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
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http://support.apple.com/kb/HT2727
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