HT4009 My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill? I made no purchase on 9/11.
My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill? I made no purchase on 9/11.
My e-mail bill says that I made a purhase om 9/11 and the account information says last purchase was 9/7 is it normal to get different dates on tne bill? I made no purchase on 9/11.
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Here is Apple's article on your symptom. Many users have found that it is a hardware problem as the article concludes if the suggestions do not fix the problem.
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I hav tried your way of editing the account information, but my billing is not editing , I want to change my card no. but I am not able to do that,would you please assist me,I hav tried the above described methods
To Contact iTunes Customer Service and request assistance
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I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.
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HT5622 I couldn't purchase free application and my account informed there was a billing problem
I couldn't purchase free application and my account informed there was a billing problem.
Try this:
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- tap on your apple id
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I have recently sold my iphone and the new owner says he needs my id and password to use it.i reset the phone to factory settings before i sold it but wanted to know if he could run up a bill even though i no longer have an account with my phone provider?
You did not follow the proper procedure when selling the phone before resetting it to factory settings. You must help the new owner deactivate the Activation Lock or else he will have the same issue over and over when he upgrades the software or sells it to someone else.
What to do before selling or giving away your iPhone, iPad, or iPod touch -
Trying to pay my bill, could you use the same information from last month
Trying to pay my bill online, It keep saying wrong cvv, could you just use the same information from last month to pay bill? Haven't anything changed.
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint. -
I have a family video DVD that was originally on tape, but is now on disc. I want to import it onto my MacBook to edit and store. However the files are IFO, BUP and VOB and the Mac is saying 'unable to import' as it doesn't recognise the file. Help please !!!!!
Those are the constituent parts of a standard mpeg2 DVD. Storing them is easy: just copy the folder to your hard drive and they will play in DVD player or VLC.
But that format is not intended for editing. To do so:
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://store.apple.com/us/product/D2187Z/A/quicktime-mpeg-2-playback-component-f or-mac-os-x
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion onwards, however MPEG Streamclip still needs it. See this:
http://support.apple.com/kb/HT3381
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7. -
In preparing for iCloud storage to be reduced to 5GB, I have deleted all my emails (via internet to iCloud) including all inboxes, sent mail, archived etc. HOWEVER my iPhone (under Settings>iCloud>Storage and Backup>Manage Storage says I have 8.5 GB. Please help!
The only thing I can think of that may cause this would be storage buffering. See http://support.apple.com/kb/HT4873.
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So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks
There is a backup plan after doing the Restore. Read this.
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