HT5622 I couldn't purchase free application and my account informed there was a billing problem
I couldn't purchase free application and my account informed there was a billing problem.
Try this:
- go to settings>itunes & app store
- tap on your apple id
- select view apple id
- select payment information
- if you have the option none select it
- select done to the top right
- now try downloading the free app again
Similar Messages
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I cannot find anywhere that I can get info to fix this. I have updated billing info twice now online. But my Ipod Touch still will not accept even a single FREE APP update. It has locked me out of being able to update anything. Does anyone know how I can get my Ipod to reset or accept info that is in my online Apple account? Thank you.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Get an external hard drive on which to store some of your files after which you can
erase the data from your internal drive to free up space.
5. Also see Freeing space on your Mac OS X startup disk.
6. See Where did my Disk Space go?.
7. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
i have purchased appe. now, when i instaling or updating free apps, this massage is appearing: there is a billing problem with a previous purchase. please update your payment method.
Hi there ebadkowsar,
I would recommend taking a look at the information found in the article below if you are having issues with your iTunes Billinb information.
Pay an unpaid balance in the iTunes Store
-Griff W. -
Over the time I have had my iphone I have downloaded some free applications and have found them boring. I was wondering if there is a way to delete these applications from my itunes purchased category?
No, your purchase history cannot be deleted. Even though free apps did not include a money exchange, they are considered a purchase.
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Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it -
I have a problem I'm trying to buy in a particular application, but show me a message as the picture We have allowed the purchase of applications and still show me message " your purchase could not be completed " for assistance contact itunes
Then do as the message says and contact Apple
ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action -
I have just re-installed CS6 Master and it would only doewnload 1gb of the 3gb of updates before it refused to download the remaing 2.2gb because it couldn't update the Application Manager. WHY? It was updating okay before I re-installed it.
Further, it sends you top the Analyser which is no longer supported and it sends you to a page for CS6 which refers you back to it at the bottom. THere was no reference to Application Manager in the log file, only Extension, Restart and Font managers.Eventually found the patch on Google Search. Its in CC and includes the CS versions.ApplicationManager8.0_all.exe
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I want use only free applications, and I have not credit card, how I can install free apps?
Hello Azim5s,
Indeed, this can be done by setting your account up and choosing 'None' when prompted for billing information.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
Cheers,
Allen -
I am trying to purchase some applications and its telling me to contact Itunes support
I am trying to purchase some applications and its telling me to contact Itunes support
OK, then I'd suggest you do what it says and contact iTunes Support (posting here is only contacting your fellow users, in case you thought you'd get to iTunes Support here). Click the Support tab above, then look for the Contact Us section in the middle of the page.
Regards. -
Hello!After I've done my last softwere update I couldn't buy or get any free apps on the apps store.There was an error on my paymant method.I reintrodius my data for the credit card and again error for my credit card.I've changed the credit card and the same.why???????
I have tried all those things I even updated the software to the new iOS system and it still did fix my problem.
What happened is that my garage band looks like it will open then it shuts down.
I have lot of important things on my garage band and I'm afraid that if I uninstall it deleting it then reinstalling it all my work on it will be gone and I can't have that happen.
Everyday I am hoping that when i go to open the app that is will work but it doesn't it gets ready to turn on then it shuts off , the app doesn't even open all the way and turns off.
I really hope I don't have to erase it.
It'll say it's ,lading my songs then it shuts down .
If I waited for the App Store to come up with an update for garage band should I wait till then to update my app so it doesn't get damaged . I don't want to erase it and all my data get erased . I figured if I wait for an update then my garage band will reset itself but won't delete my data. I'm not sure if that will help. Is there anything you or anyone else might know that can help me with this matter ?
Thank you
Simachyahi -
I have a 15" MacBook Pro 2.4 GHz Intel Core 2 Duo (Early 2008) running OSX Lion 10.7.5.
I want to erase the Hard Drive, install Mountain Lion, and manually restore select applications and files.
Is there a known procedure to do this? Any tips or feedback?1. Make a backup, open App Store and purchase Mountain Lion. When its download finishes, close the installer and open Lion Diskmaker to create a bootable USB drive with Mountain Lion.
2. Press Option key while your Mac is starting, select the external drive and open Disk Utility.
3. Select Macintosh HD in the sidebar and erase the drive.
4. Close the window and install Mountain Lion -
When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it
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