HT4009 When i want to do an in App. Purchases at Big Fish, i am asked to contact iTunes Support. How? Why?
I want to do an in App. Purchase at Big Fish. Usuelle, there was Not a Problem, I Confirmed the purchases with my Password an everything was Fine. Now, i am asked to contact iTunes Support to Confirm my purchases. Why? How? Thanks in advance for your help!
You can contact iTunes support via this page and ask them (it could be due to a number of reasons e.g. a problem with a previous purchase, an issue with your account ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption
Similar Messages
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I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??
You contact iTunes support.
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Everything has been working fine however all of a sudden when I go to in app purchase it tells me that I have to contact iTunes support to finalise the purchase! Can anyone tell me why and how to fix this?
It could be due to a number of reasons e.g. a problem with a previous purchase, are you currently in the same country as where your iTunes account is based, a problem with your account ... You can contact iTunes support via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption
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When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action -
i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~
http://www.apple.com/support/itunes/contact/
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my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?
You need to do as requested...
Use this Link > Apple Support iTunes Store Contact -
when I try and purchase in game content it tells me to contact itunes support every time. what do I do?
Contact itunes support
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When I enter by billing info it says to contact iTunes support how do I fix this problem
When I enter my billing info to purchase a app. It says contact iTunes support how do I fix this and why am I geting this message?
by contacting iTunes support. https://expresslane.apple.com/GetproductgroupList.action
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When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?
You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I want to purchase from within the game and show me what is the solution of this letter: Please advise and thank you (Your purchase could not be completed. For assistance, contact itunes support at)
You need to click here and ask the iTunes Store staff for assistance.
(100508) -
Why is it asking to contact iTunes support when adding car details
When I try to add card details to my apple I'd it sAys contact iTunes support up why is the please
It could be due to a number of reasons, you will need to contact iTunes support and ask them, which you can do via this page (these are user-to-user forums, we won't know the actual reason) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I try to purchase chips at wsop it tells me to contact iTunes support why is this?
When I try to purchase chips at wsop it tells me to contact iTunes support why is this?
iTunes transactionsClick here and request assistance.
(71243) -
When i'm trying to send an application as gift using "send gift via email" option, it is not allowing me to buy the app. A pop up appears with message "Please contact itunes support to complete this purchase"
Okay, so do as it says, contact iTunes customer support.
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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