HT4061 ???? How do I power up my iPad? My iPad won't power up. It just stays a black screen. Tried the start up button, the home button, pressing them down and holding.

???? How do I power up my iPad? My iPad won't power up. It just stays a black screen. Tried the start up button, the home button, pressing them down and holding.

Could be the battery is completely drained. Use the charger that came with the iPad and plug that into a known good wall outlet. Let it charge for at least an hour. Then, while it is still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
If the device restarts let it remain on the charger until the battery indicates 100%. If it still will not turn on Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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I have a Macbook PRO and it stopped booting up. When I turn power on it just stays in white screen.

I have a Macbook PRO and it stopped booting up. When I turn power on it just stays in white screen. I have not dropped it anything. Please help.

Try holding alt when booting to select your hard drive to boot into, if that fails, do it again but select the "recovery" partition (If you have Lion or Mountain Lion)

My iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

my iphone 4 is just showing a black screen with the apple icon. how do i get it to work?

First, try resetting the phone - press both the home and sleep/wake buttons until the Apple logo reappears.

My iphone is stuck on black screen tried the holding buttons

I have a iphone 3gs
It keeps sticking on a black screen for no reason battery has been 20% 65% and 40%
It will after a time period of up to one week the phone switches on and all good again for 3 weeks
Its on oranged not jail broken or unlocked just normal
Has not been dropped or water damaged
I have tried the hold button 10 sec
plug into laptop with itunes open
It on lastest down loaded
I have had it on charge for a whole day now
Phone black screen no sound completly dead
Please help

Try holding the Sleep/Wake button the the Home button together until you see the Apple logo and release. The phone should start up.
If it doesnt, then try holding the Home button, plugging into iTunes, and release the Home button after iTunes sees the phone in Recovery Mode.
Restore the device at this point.
If given the option, restore as new.

Black screen with white rolling back continuosly. I can shut it down after holding buttons for 45 seconds but when I turn it back on it starts again.

I am trying to save my pictures on my PC so I can get the iOS7 upgrade. I plugged it in to my computer to do so and my screen is black with the white rolling ball. I can reset after holdign home and off for 45 seconds btu when I turn it on the same thgin. I cannot shut it off. How do I get this tos top so i can move forward?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost

My iPad 2 home button has stopped working I have tried the swivel from landscape to portrait whilst holding the button, I have tried holding the off button then the home button and I was told I could create my own home button in the settings but I can't!

My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance

The accessibilty setting that was mentioned is:
* Enable AssistiveTouch
Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
Settings>General>Accessibility>AssistiveTouch: turn ON
*Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

How can I download a US iPad User's Manual when my apple ID keeps sending me to the French site?

How can I download a US iPad User's Manual when my apple ID keeps sending me to the French site? I live in France but am American and prefer to work in English. My Apple ID is tied to my French address and Apple blocks me from downloading from the US site. What do I need to do to get US apps and manuals if I don't have a US address for a credit card?

Perhaps the simplest thing you could do is ask a US based friend to download the User Guide, have them email it to you in PDF. Save the PDF to your iTunes account, then sync it to your iPad.

I lost my mini iPad in Peru, Machu Pichu area and I do not know how to use the find my iPad ... can you help???? please, before the person that found it unblock and use it

I lost my mini iPad in Peru, Machu Pichu area and I do not know how to use the find my iPad ... can you help???? please, before the person that found it unblock and use it

Did you enable the "Find my..." function BEFORE you lost it?

I just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating.   on hold forever with

i just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating.   on hold forever with customer service.

First check to see your plan is active: Adobe ID
Try launching Photoshop choosing Trial instead of a purchase.
Mac             /Applications/Photoshop CC/Photoshop CC.app
Windows C:\Program files\Adobe\Adobe Photoshop CC\Photoshop CC.exe
Then once inside, go to Help > Sign in... There, use the email address and password for your account and it should activate.
If that does not work, could you tell me what version of PS you have and what os version you are using?

My itouch is frozen on the black screen with the apple icon, I've done the whole reset holding the power and home button together but still won't work. Can someone please help!?

So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon

Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down?

When I import videos taken with my iPhone 4S to my Windows PC some of the landscape videos are upside down and all of the portrait videos are rotated 90 degrees. It makes a difference depending how I hold the iPhone when taking videos. Help!!!

When I import videos taken with my iPhone 4S to my Windows PC, some of the landscape videos are upside down and all of the portrait videos are rotated 90 degrees. It makes a difference depending on what position I hold the Iphone when taking videos. Help!!!!

Sometimes syncing will have problems with very large video files like this. I'm not sure you will be able to overcome this, but if the videos are important enough you may consider purchasing 3rd party software such as Touch Copy to transfer them.

My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

my new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
Appreciate responding as soon as possible.

No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process.

My macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on.

my macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on. i don't know how to get it to progress past this loading page.

Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
If you are not using Lion, Mountain Lion, or Mavericks then use the following procedure:
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

I am trying to view pdfs but when i click on them lots and lots of tabs keep appearing at the top i've had 1000s,how can i stop this and how can i look at pdfs

I received an email from my power supplier,in it I must click on bill to view,it downloads and asks if I want to open it with internet explorer or something else,so I click on firefox.All it does is keeps opening loads and loads of tabs across the top,I've tried to close them at the last count I had managed to close over 1000 tabs but still cannot see my bill.my wife had the same she tried to open pdfs and got the same problem.So how can we view without problems files we receive in emails etc,and how do I get rid off this tab multipling itself? Thanks

hi thanks for that info,but I tried the first help email I received and that one did the trick.Tahanks again for your in put.

HT4061 ???? How do I power up my iPad? My iPad won't power up. It just stays a black screen. Tried the start up button, the home button, pressing them down and holding.

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