HT4061 My phone is stuck in an aupdate. It showa a picture to plug the phone and iTunes symbol

What do I need to do?

The device is in recovery mode, connect it to a computer running iTunes and restore it.

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I tried to update my iphone 4s. it is now showing a sign to plug the phone into itunes. Plugged it into itunes and now itunes says i cannot update the phone as it is in recovery mode. any ideas?

I tried to update the software on my phone. It showed a picture to plug the phone into itunes. Plugged it in and now itunes says i cannot update the phone as it is in recovery mode. I cannot turn back on the phone without this message showing up. Any suggestions? Thanks

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

HT201210 my iphone 4 shut off and is now showing a picture of a usb cord and itunes sign on the phones screen.what should i do?

my iphone 4 shut down and now all the screen is showing is a pic of a usb cord and a itunes logo.what can i do to be able to use my phone again??(:

it's telling you to connect the iphone4 using an usb cable to a computer running itunes to restore the ios of the phone

Stuck in usb and itunes symbols

i was updating my 3rd gen itouch and it suddenly crashed! now my itouch is stuck in the usb and itunes symbol... what can i do to fix it? thanks!

- Reboot the computer.
- The connect the iPod to the computer and try to restore.
- Then see if manually placing the iPod in Recovery mode will allow a restore.
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?

My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?
Have not backed up for months, so prefer not to lose the data.
Thank you for your help in advance.

Restore iPhone with iTunes on computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time of holding both buttons. Click the Update or Restore button that iTunes offers.

My phone is stuck on the apple and itunes give me a code 1654

my iphone is stuck on the apple and itunes give me a code 1654 what do i do ?????

I've had this problem with certain USB ports, try another pc if you can, or keep trying, I have had times where running the restore several times and finally it will work. Let me know ok?

HT4061 I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not turn off. Suggestions?

I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not shut off.

Reconnect to your computer and do the Update using iTunes.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H.

HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

On a windows 7, ifinally got the Iphone4 setup so i can copy my pictures off of the phone. know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

On a windows 7, i finally got the Iphone4 setup so i can copy my pictures off of the phone. Know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190

How do i hide purchases of tv shows that aren't on the phone?

I have recently updated to iOS 7.1. I have old TV shows that i removed from the phone that are now showing up on the videos page. How do i hide these?

Turn off Settings > Videos > Show all Videos

My ipod touch is stuck on a screen that shows a picture of the USB cable with an arrow to "itunes" and pic. of a CD with a music note over it....what do I do?

My ipod touch is stuck on a screen that show a picture of the USB cable with an arrow to a picture of a CD with a music note over it. I have reset and turned on and off.....what do I do??

Connect it to iTunes and restore it.
B-rock

When i first got my ipod touch 4th generation i connected it to itunes but on my computer said new device found but on itunes there are no devices found so im stuck with the connect to itunes symbol on my ipod

i got my ipod touch 4th generation and when i first connected it to itunes it would say device found on my computer but on itunes it would say no device found so im stuck with the connect to itunes symbol on my ipod touch like when u first turn it on

Try here. Start with the one the best fits your symptoms.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Does not appear in Windows or iTunes and Device Manager is empty

HT4061 My phone is stuck in an aupdate. It showa a picture to plug the phone and iTunes symbol

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