HT4097 my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

That error sometimes indicates a hardware problem. See 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

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