HT4314 My Game Center App support button sends me to the website of the developer, and they say to ask Apple for help. It's a cycle I can't break. I just want to fix my game!

I downloaded the Sims Freeplay app some time ago and it's been smooth sailing.
I'm a bit of an achievement hunter when I play my games, so I bought a rather expensive home to earn one particular achievement.
My "Pro Skater Deam Pad" was built, but the achievement was never awarded. Odd. So I restarted my iPad and thus the game. Still nothing.
I've had the house for a few days now and I still haven't been awarded an achievement, so I went to the App Store and clicked App Support.
It sent me to the EA games homepage, and after scouring the help center with no luck, I was finally pushed into making an account so I could ask my question.
Lo and behold, the EA games cannot access the Game Center or the App Store or anything else like that, and sent me back to Apple.
Repeat the cycle here.
So here's my question and I'd love some answers ::
"What do I need to do to fix the glitch? The app is up to date and is otherwise running perfectly fine."

I doubt this warranty is still being honoured, since there was a 2 year time limit.
But just to be sure you could contact Apple directly:
http://www.apple.com/support/macbook/
(We are all volunteers here, not Apple employees.)
Good luck.

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