HT4436 Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade.
.Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade
I spoke too soon. I tried Facetime again last night and had the same problems. Another factory reset did not work. I think it may be time to just call Apple support.
Similar Messages
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The application "video converter" says that I can retrieve my converted files through iTunes. Where and how does that happen?
I see an iPhone App called Video Converter but not an iPad app. When to do a search, it comes up with a whole bunch of apps so perhaps if you tell us exactly which app it is .....
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After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
every time I try to sync my phone and restore my content after I updated my iPhone, iTunes goes through the prompts and then says "cancelling sync" at step 5. I cannot restore my apps or music!
when i try to sync my music which i have on my PC's itunes it will just not transfere on the phone. everything will sync [apps, videos, contacts] but the music will just not transfere.
and when i try to download the music from the phone's itunes store it will say "Error. Tap again to retry".
Thera are no more details i have! i have no idea why the songs will not sync and will not download! -
When asked to type in my Apple ID it uses a email address that is not mine but is one of my contacts, I cannot access itunes as this is not my email address, this happened after I updated my phone on my Mac computer. How do I get this email address off so I can use my Apple ID ?
settings->itunes & app stores->click on the appleID which is not your and log out
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Received an email saying someone used FaceTime w/my ID
I upgraded the operating system on my iPad 2 to iOS7 earlier today and then received an email tonight saying that my ID was used to sign in to FaceTime and iMessage. Said if it wasn’t me then I should change my password. I didn't actively sign in to either of those today, but is it possible or likely that those sign ins occurred when I set up the iPad again after the upgrade?
I appreciate any help with this.
JimNo. It's phishing. Please forward that email to: [email protected]
Never click on any links in the email.
Apple will never send you an email such as the one you received.
Changing your password immediately was the correct thing to do. Change your password on a timely basis for security. -
I Have received an email like this twice now and have tried to update my details but still been unsuccessful. Am
just wondering if this is actually apple or a scam? Please help!This is the email I received...
Dear customer,
You've placed your Apple ID under the risk of termination by not keeping your information up to date. To complete the process, we just need to verify your information. Simply click the link below and sign in using your Apple ID and password to start the process.
Verify Now >
Wondering why you got this email?
When you don't regularly update your Apple ID information, Apple will require you to sign in by following the link in a verification email and update your information. This is to help protect your identity and keep your account secure.
For more information, see our frequently asked questions.
Thanks,
Apple Customer Support -
I burnt some CD's onto my ipod a couple of years ago and now have a new computer but it doesn't recognise my ipod, I have downloaded itunes onto pc but all my songs are not on there, can anyone help please
For Purchased iTunes Songs: Downloading past purchases from App Store, iBookstore, and iTunes Store
For Non-iTunes Songs (CDs or Third Party): How to use your iPod to move your music to a new computer
Also check: iPod: Does not appear in Windows or iTunes and Device Manager is empty
Message was edited by: keeferaf -
After months of failed attempts, I finally got mountain lion loaded on my macbook pro. Shortly thereafter I received an email saying my id had been used to access icloud. During the setup process, I unchecked the icloud box so I am not sure whether this is normal or has someone else using icloud with my id. I am pretty sure that I did not select iclout for set up.
Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.
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I have just received an email saying i have downloaded an app from another device.
This wasn't me, i have changed my password.
What do i do now?Hi stirling r,
I have always been very weary of fake emails and can easily spot the ones that get through the spam filters but for the first time in my 25 plus years memory of using email, I though a fake email was genuine.
Ok, granted the email was supposedly from Apple so there's an implied level of trust there and I had updated my Apple ID details hours before, but it was only after doing a double take at the url link in the email I realised it was fake. It was pointing to an IP address (http://104.145.233.95/..etc) and not the usual https://www.apple.com/..etc.
I just wandered how may Apple users, especially new ones would have unwittingly compromised their Apple ID details by this scam. I would love to see Apple doing more to make its users aware of scams directed at them.
Hope this helps someone!
Identifying fraudulent "phishing" email
Regards,
Dee -
I have logged in to iMessage using my id, received the email saying i logged, but still can't use it
I have logged in to iMessage using my id, received the email saying i logged, but still can't use it. have I done the rgistration process correctly?
Make sure the pdf has the '.pdf' extension on the file name. I've seen this a few times and adding the extension usually solves the problem.
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My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?
1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O. -
Hello Ashik, I received a message few days ago, telling me that my iCloud account would be downloaded to 5GB by Sept. 30. Until here everything is ok. But since that day I can´t receive any email in my iCloud account. Randomely appears a message that says that I´m using more of space than it´s allowed to use for backups, etc. When I check my info in the account settings, it says that I have 3.9 GB free, I dont understand what´s going on here, What should I do? h
Hi JavaBrat,
I'm assuming that you only use Yahoo mail on the web and not through a mail client, such as Outlook or Thunderbird?
Also, make sure all of your Yahoo emails are going directly to the Yahoo inbox and not to sub folders or junk folders. Only the inbox will be delivered to your BlackBerry.
If the above doesn't help, feel free to send me your PIN via Private Message so that I can see if there are any issues on our side with your account integration.
Thanks!
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
hi, i lost my phone yesterday night and today i received a email saying that the app "find my iPhone" was disconnected, one minute later i got a new email saying that my apple id password was succefull changed and it wasn't me. what can i do? there is something that i can do to block the phone or try to find it.
Report it to the police. Change all your passwords and cancel you credit cards and other credit accounts.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?
Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy
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