HT4528 I've had my iPhone for about a year now, but for some odd reason the "App Store" isn't showing up on my phone and I can't install/delete any apps. Help?!

So I've had my iPhone 4 for almost a year now and I've never faced this problem. I cannot access the app store because it isnt on my phone.

Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

Similar Messages

Since downloading ios5 on my iphone 4 the capacity guage in itunes shows other as over 21Gb and i can no longer fit any music on it. How do I get rid of the other stuff? other

Since downloading ios5 on my iphone 4 a few days ago, the capacity guage in itunes shows "other" as over 21Gb and i can no longer fit any music on my iphone.
How do I get rid of the other stuff?
capacity available on 32 Gb iphone is 28.49Gb
i previously had 21.97 Gb music, over 6 Gb photos, about 1Gb of apps, and minute amount of audio
now i have no music, 5.4 Gb photos and similar (0.8Gb) for apps and audio. i have deleted heaps of photos and unused apps to try to make space but obviosly this is a much bigger problem. I also created a smaller music folder on itunes to sync to but at present no music is selected for syncing due to the lack of available space.
i have 15Gb icloud account now also which is about half full.
Ive done a little research and heard similar tales but with much smaller other totals than this. Can you help?
i cant update my apps as i get a message saying i do not have enough available space.

I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first.

Me and my brother both have apple products and we got some iTunes cards and we redeemed them but they will not work we have been trying to get it to work for about a year now but it won't budge can you help?

Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

I've had my itunes account for about a year now, and I just got the iPhone 5s. All the music I've bought has downloaded onto the phone, but the cds I burned a few months back aren't in my music library on my phone. The sync button is gray.

I've had my iTunes account for about a year now, and I just got the iPhone 5s. I logged into my iTunes account on my phone just fine, and all the music I've bought on iTunes has transferred to my phone, but the cds I burned haven't. The sync button is gray so I can't click on it. The songs from the cds on iTunes are checked and should sync but haven't. Please help!

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

Why is my ipod so slow and laggy? i have lots of space on it, my history is deleted, i dont have multiple apps running! I have an iPod 4th Gen for about 2 years now and I don't know what to do.... Please help

why is my ipod so slow and laggy? i have lots of space on it, my history is deleted, i dont have multiple apps running! I have an iPod 4th Gen for about 2 years now and I don't know what to do.... Please help

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen?

I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Dual G5 2 GHz, random freezing for about one year now...

Hi Everybody
I own a Dual G5 2 GHz for about three years now. I used to work perfectly until about one year ago.
Then, presumably, an external FireWire harddisk blew the Logic Board. I had to have it replaced for a lot of money (because the G5 was out of warranty already). Since that point in time, the machine randomly freezes from time to time. And it is getting worse.
I tried a lot already, I think: RAM, USB peripherials (Mouse, Keyboard), removed all external things (but wireless, mouse, keyboard and screen), different screen, different keyboard... I had it turned in to different apple repair-centres twice and got it back with "no problem found" (although it froze in one case as well!).
Apple Hardware-Test runs fine. It gave an error that pointed to the Logic-Board or processor (according to Apple customer care) once, but this is not reproducible...
I am at a loss. What else can I do? By the way: the most "promising" thing to create the freeze (although there is no "definitive" way to do so) is to browse iTunes-Shop/Podcasts.
I would be very grateful for any hint/option. Thinking about Firmware update right now, but first have to check what verison I already have to see if there is a newer one.
Regards
andreas
Dual G5 Mac OS X (10.4)

Mozilla recently released Firefox 2.0, you may want
to give that a try.
I was thinking about that too. I might do this, if no crashes occur as long as I only use Safari (I can live with that for a week, np).
It's possible that there may be something else
running in the background (another application that
you installed perhaps) that could be causing the lock
up. Take a look at Activity Monitor
(/Applications/Utilities)
I'll have a look, but I don't think (hope?) there is something I missed...
Something else to look at would be to do a fresh
install (even if it's using an external FW drive),
reinstall your software 1 by 1 and see if it casuses
your machine to freeze. It's time consuming, but may
help in narrowing down what is the cause (if in fact
it is software related).
Two points here: first is that I cannot reinstall one by one because the error is not (yet) reprocucible. So I would never know when one app is "secure" and when to install the next one...
And second, I think that software should no be able to freeze a system like OS X (or FreeBSD) just like that, no? Maybe crash the app, but not the system...
Also, are you running any Classic applications?
Nope.
If you don't already have the newest version of
Firefox installed, try that first and see what
happens.
I have And I had a lot of different versions throughout the last year
Thanks for your input, Ben, I appreciate it!
\a

I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card.

I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card. Serial number (removed), IMEI (removed). Thank you!
Personal info removed to comply with the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

I dropped my iPod touch 4 generation on my kitchen tile and it shattered, like chunks of the screen are coming off. But everything works and I've had it for a 1 ½ years now. I don't have the extended warranty or anything but can I get it replaced somehow

I dropped my iPod touch 4 generation on my kitchen tile and it shattered, like chunks of the screen are coming off. But everything works and I’ve had it for a 1 ½ years now. I don’t have the extended warranty or anything but can I get it replaced somehow? if anyone knows anything please let me know. thank you!

Depending on the extent of the damage, Apple may replace the iPod for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to repair the iPod for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further warranty will be void.
Regards.

I have an iMac and I want to use it as WLAN Hotspot. But I miss Airport in the overview to choose from. What is wrong? And who can help me?

I have an iMac and I want to use it as WLAN Hotspot. But I miss Airport in the overview to choose from. What is wrong? And who can help me?

Hello Mark,
Have you done these 2 things?
Under he Airport icon choose Create Network...
And in System Preferences>Sharing, have you setup & enabled Internet Sharing?

I have been running firefox for about 4 years now and love it. recently I signed into firefox the page keeps running blank, i have it on my allow list.

I have been running firefox now for about 4 years and love it. Recently I tried signing on and it just runs a blank page. I uninstalled it and re installed it to no avail. I have it on my allow list for my fire wall , and have tried all the fixes that i can. can you please help. I use your program as it runs my different web sites so much better than chrome or internet explorer. attached is a picture of what I encounter when I try to sign on. than You in advance. Colleen

Hi Colleen, assuming it isn't an external software issue, then the next few things to try are as follows:
'''Firefox's Safe Mode'''
This is a standard diagnostic tool to deactivate extensions, hardware acceleration, and some other advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
If the menus are operable, you can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
If the menus are not operable, exit/crash Firefox and hold down the Shift key when starting it up again. A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Can you load any pages?
If you have the same issue, it could either be something in your settings or in Firefox's program folder. These approaches test those possibilities.
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should come with completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
''Don't delete anything here.''
Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like Dec17, and ignore the option to change the folder location. Then start Firefox in the new profile you created.
Can you load any pages in the new profile?
If so, it sounds like a settings problem. If not, it could be corruption of Firefox's program files. See the "Clean Reinstall" section below.
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
To keep the new profile and migrate data, check out this article: [[Recovering important data from an old profile]].
Or as an intermediate measure, you could go back to your regular profile and try the Reset/Refresh feature. This article describes what is kept and lost in that process: [[Reset Firefox – easily fix most problems]].
'''Clean Reinstall'''
(1) Download a fresh installer for Firefox 34 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(2) Exit out of Firefox.
(3) Rename the program folder
''(32-bit Windows folder names)''
C:\Program Files\Mozilla Firefox
to
C:\Program Files\OldFirefox
''(64-bit Windows folder names)''
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
When starting Firefox, you may need to use the profile manager to switch back to your regular profile.
Any improvement?
Note: Some recently installed plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
* \OldFirefox\Plugins
* \OldFirefox\browser\plugins

HT2368 Hello, I have MacBook Late 2008 (Unibody). And I can't install this firmware, need help. Thanks

Hello,
I have MacBook Late 2008 (Unibody). And I can't install this firmware MacBook SMC Firmware Update 1.5
Need your help.
Thanks

Also, according the the 1.4 update page here: http://support.apple.com/kb/DL974
It will update the Boot ROM version (on MB 5,1) to MB51.007D.003.
Yet I have (MB 5,1) Boot ROM version MB51.007D.B03. Weird again!
What a mess Apple. Considering how important firmware updates are you'd think they could make this a little clearer.
Anyways, again, I don't think we need it.

So, I have had the Ipod 4th generation for about a year now, and I have never had any trouble adding music onto my ipod until this latest version of itunes came out. Now, I cannot add any more music onto my ipod! I Have grayed out songs that I can't play

So, I have had an Ipod touch (fourth generation) for a little less than a year now, and I have never had any problems with it until the latest version of itunes came out. Now, my ipod never can sync (I left it up for an hour before and it only got to step 2 out of 7), and I can't add any more music to my ipod! To make it worse, about 100 songs that I had deleted off my ipod, but could still be found in my itunes library, appeared again on my ipod! But, they are grayed out and I can't listen to them so they just take up space.
Any help would be very much appreciated. Thank you!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Anyone know why I can't edit my app screen when I plug in my 3g iphone now? I can edit all the other tabs, but my app tab is all grayed out and I can't add/edit any apps now. Please help?

Just last week, I plugged in my iphone 3g into iTunes and for some reason I can't edit my apps anymore. All the other tabs (music, video, etc.) are all fine, but my apps tab/screen is all grayed out. I can't edit any of my apps now. What's the deal? I can't seem to find anything similar on the support pages, so I'm desperate to find out what the deal is...please help!

Yes, it's checked as it's how I left it when I was able to edit the page before...now the whole tab is just grayed out and I can't check or uncheck anything. Nothing happens. So frustrated...thanks for any help or suggestions. I have multiple devices on my account and this is the only one that this is happening with when I connect to iTunes. Ugh!

HT4528 I've had my iPhone for about a year now, but for some odd reason the "App Store" isn't showing up on my phone and I can't install/delete any apps. Help?!

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