HT4528 I was on the phone with a tech, he asked me to start a chat

I started a phone conversation with a tech, can some one call me back

Well I found out what happened. After turning the phone back on it updated to OS 7.0. I don't like it at all. AND there is NO WAY to undo the update. That is terrible!!!!!! Just to send a picture via email or message now you have a million steps where before you only had a couple. Oh well I guess I will have to get use to it!!!!!

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I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!

I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
- setting time and date
- uninstalling
- upgrading itunes
- changing credit card
Any other suggestions?

Update your safari. Install this: http://support.apple.com/kb/dl1569
The itunes store relies on certain components of safari, regardless of if you use it or not.

HT2305 i uninstalled itunes twice now and reinstalled everything in the proper order as the second i was on the phone with an apple rep. and itunes or my pc will no show that my ipod is connected..its the ipod touch 2nd gen.

how do you know which updates you need for your a second generation ipod touch. I havent used my ipod touch in forever and now no matter what i do no matter how many times i restart everything it still wont show up in itunes or my pc when its connected it charges but thats about it. ??

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including Remove all reinstall ALL Apple software)
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

HT201263 After I installed the iOS 7 software on my iPhone 5 it asked me for a passcode number. I do not have a passcode number. Now the device is disabled. I spent hours on the phone with Apple. following all steps to make a forced restore. It didn't wor

I downloaded iOS 7 to my iPhone 5. On the process I must have put in an unknown passcode. Now the phone is disabled. I spent hours on the phone with Apple tech tech help. It told me to do a forced restore. I have not had success doing that. I tuned does not recognize the device It is still disabled. HELP

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Some users have reported that as many as 8 or 9 attempts were necassary before success.
Take your time and pay particular attention to Steps 3 and 4...
However...
if the Device has been Modified... this will Not necessarily work.

I bought a iphone 4 from a guy on craigslist, I knew about ios 7.0 having the lock thing, but when I met him, his simcard was in the phone, I tested the phone with his simcard in from of him. The phone looked great with no problems and I even got the box

I bought a iphone 4 from a guy on craigslist, I knew about ios 7.0 having the lock thing, but when I met him, his simcard was in the phone, I tested the phone with his simcard in from of him. The phone looked great with no problems and I even got the box with the accesories, so I knew it was his... I then did the reset on the phone (erase all data... from settings) and it went through and activated and everything was good... I used the phone for about a month with no problems at all, even had my apple ID in the icloud and everything... well ios 7.0.6 came out and I used my computer to restore the phone, because I feel that the cord and computer gives it a better restore, it did great no problems, and when it went to the part where I went to activate the phone, I get a enter your apple id and password to complete activation... Wait... why is this up i thought, I thought I did everything like I suppose to to succesfully switch it to me, the new owner... but now its asking for some C******@yahoo.com.... I only have @gmail.com emails and none start with a C... The guy sold me the phone because he was switching to Verizon, and I tried to call him, and now the number is disconnected... I guess he switched to Verizon with a new number... Now im stuck with a paperweight that costed me $200.00... What can I do at this point... Please help me... I restored it to give it to my Step Son as I just got me the iphone 5... Thank you for ANY HELP in advance... Thank you again.

I bought a iphone 4 from a guy on craigslist, I knew about ios 7.0 having the lock thing, but when I met him, his simcard was in the phone, I tested the phone with his simcard in from of him. The phone looked great with no problems and I even got the box with the accesories, so I knew it was his... I then did the reset on the phone (erase all data... from settings) and it went through and activated and everything was good... I used the phone for about a month with no problems at all, even had my apple ID in the icloud and everything... well ios 7.0.6 came out and I used my computer to restore the phone, because I feel that the cord and computer gives it a better restore, it did great no problems, and when it went to the part where I went to activate the phone, I get a enter your apple id and password to complete activation... Wait... why is this up i thought, I thought I did everything like I suppose to to succesfully switch it to me, the new owner... but now its asking for some C******@yahoo.com.... I only have @gmail.com emails and none start with a C... The guy sold me the phone because he was switching to Verizon, and I tried to call him, and now the number is disconnected... I guess he switched to Verizon with a new number... Now im stuck with a paperweight that costed me $200.00... What can I do at this point... Please help me... I restored it to give it to my Step Son as I just got me the iphone 5... Thank you for ANY HELP in advance... Thank you again.

Bought a $25 itunes gift card from 7-11 and it was invalid, cashier was too busy on the phone with a personal friend and didn't give me a receipt, please help!

I bought a $25 iTunes gift card from the 7-11 in Windsor Locks, CT earlier this afternoon around 6:45 P.M, and when I tried to activate it, the code was invalid, and when I called the 7-11 to let them know what happened, the foreign man that answered the phone started yelling at me when I told him the cashier was the too busy on the phone with a friend to give me a receipt for my purchases. Considering that my card didn't work and the guy yelled at me when I was trying to make him aware of the situation, it made me wonder how many other people has that convenience store scammed into buying invalid gift cards? If they are scamming people, is there a way for me to report the store to Apple for using the company to gain fraudulent dollars? Is there a way I can get my money back?

iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Hi All, I just purchased the iphone 4S, was upgrading my phone with my itunes acct, its stuck with itunes, cable icon...Help.

Hi All, I just purchased the iphone 4S, was upgrading my phone with my itunes acct, its stuck with itunes, cable icon...Help.

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Hi my mom recently bought me an iphone 5s in america for my christmas present. She bought only the phone with no plan attached to it because it was $500. I live in ireland and i was wondering would it work here and if not how do i get it to work ?

Hi my mom recently bought me an iphone 5s in america for my christmas present. She bought only the phone with no plan attached to it because it was $500. I live in ireland and i was wondering would it work here and if not how do i get it to work ? She doesnt know that i know about the phone so any advice would be great thanks !!

Allan Eckert wrote:
As far as I know Apple has not started selling unlocked iPhone yet in the US.
The other thing is that the warranty on iPhones is only villain in the country of purchase so it will not be serviced by Apple in Ireland.
bought me an iphone 5s

How was created the cluster with keys in example: Sim Phone.vi

Hello all
I have LV 7.1.1
I have found the example: Sim Phone.vi
And I don't know how was created the cluster with keys?
Best regards
Iskander

It's just like any other cluster you create. Put a cluster container on the front panel and insert some Booleans. the actual Booleans are on the classic controls palette. The border of the cluster is also colored transparent with the paintbrush on the Tools palette.

My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to error 3

My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to "error 3" when ever i am trying to restore and neither of the istores have the solution for the same.

Hi, Milanista5
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore.

I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore. PLEASE HELP

I did restore my phone last week, it went well. Today, i turned my phone off and turn it back on, now it is stuck in itunes logo and i was thinking that it needs a restore again. Once i tried restoring it, it finishes the "Extracting iPhone Software" part, but after that the error appears. PLEASE HELP ME

I reached my 1000th hour logged on the phone with customer service

I've been using Verizon jetpacks for 9 months now. Seemed like a sweet deal. Prepaid. Convenient. Fast and reliable. WRONG! I logged my 1000th hour on the phone with customer service today after a 5 hour "troubleshooting" session, second one this week. I've been having to make this exact 5 hour phone call every week sometimes up to 4x per week. I've never spent less than 3 hours on the phone or gone more than 4 days without having to contact customer "service." Naturally, this is pretty ignorant sounding. But, I paid $100 for a significantly small amount of data. I prepaid to be exact. For a service to be rendered one must be able to receive the service paid for. That's simply not the case. I paid $100 for this data already and can't actually use it with any convenience. Unless of course, 5-20 per week on the phone with customer service is typical of any other company. Other than Virgin Mobile, No. It's in fact an extremely absurd amount time for ANY customer to spend on the phone with ANY customer service. No exception. I feel rather abused, used and ****** over by this so call "service". I lost 6 clients. They all sued me in small claims for $3000 each for failing to maintain my end due to my weekly dose of hours on the phone with customer service and NOT doing the job I was employed to do. Nope. Instead, I spent my time with Verizon Customer Service and COURT! Yay! So, I've lost my home, my car was repo'd, $18k loss, 6 customers... and not one time has Verizon spent one second and said to me "Verizon could be the problem"... NEVER has that been the case in all 1000 hours logged. Interesting? No. Just abusive. I resent having to call customer service at all any more. It's even causing my mental health to suffer after all this. You know what is found every time? I'm on a prepaid plan on a device customer service told me to purchase. But wait... thats the second device. Every week I'm told The OTHER device is the one that works with this plan... then a few days later, no that other device is the one that works with the plan, a few days later... The OTHER DEVICE IS THE ONE THAT WORKS.. FFS. See a pattern? I've been directed by Verizon to replace my device 3 times, at $100+ per device plus the $10 sim card, plus the 5 hours on the phone with them every few days. I'd say there's an issue with customer service. First, yes it IS possible there is an issue on YOUR end. I'm pretty sure that having to buy a new device every time I call isn't really the best answer. Second, for the extremely limited amount of data I can't afford to watch a video for fear of capping my data before the end of the 30 days because its 10gig of data. Yeah, 2 whole movies worth! Third, its possible to be wrong, yet Verizon has never, not one single time chose to check their end. ALWAYS and ONLY my end. I don't find that surprising or ironic, I find it the most ignorant and worst customer service in existence only second to Virgin Mobile. Virgin mobile did finally acknowledge the issue was in the broken tower nearby. It took them 6 months and yes... 100's of hours on the phone. Verizon hasn't made any effort to accept responsibility for this issue. I'm sure they are very sincere when they are consuming my 5 hours per phone call trouble shooting my device for the third time this week. It's actually to the point where they have violated their terms of service and failed to look into an issue on their end. The tower has been hit. Hmmm... Ironic. Its quite a distance from here, but is a main tower that has caused an outage across my state. Verizon couldnt tell me that? Is that admitting your wrong so hard to do that it's easier to spend 5 hours on the phone trouble shooting my device than 5 mins looking for outages? Yeah, it could have saved my house and job, but I'm the customer... clueless idiot at the mercy of a company who is never wrong nor makes an effort to correct an issue on their end before stealing my hours from me. At one point, I actually fell asleep in my 2nd hour on hold. Customer service? Nope, a waste. I could dig it if this issue was on my end, but I'm confident that spending up to 20 hours a week troubleshooting to no avail is a HUGE red flag that its not on my end after all. Only cost me a house, a job, car and $18k plus court costs and fees. Fair? Nope. But it would be nice if just ONCE there was an initiative to provide actual support to a customer. I KNOW if this is my experience it is impossible to be an isolated incident with me alone. If I'm tying up 5 hours on the phone, what is the next guy doing? waiting to trouble shoot his box for the next 5 hours over a downed tower. Pride is what that is. People too proud to be wrong at someone else's expense. Definitely an issue if I've paid $900 in 9 months and I spent more hours on the phone with customer service than I have online. Pretty ******. Verizon, you ARE WRONG. Owning it would save the embarrassment of having to ***** about it on this site. I didnt' deserve my losses and it was at my expense and it is STILL at my expense that I'm having to contact that 888-294-6804 number. I've got it memorized like it was my best friends number - that's how often and how many times i've used it. Shame how simple it would be if Verizon wasn't so ******* proud and spent a few moments looking for issues on their end before stealing 5 hours from me doing the obvious over and over and over again... Small claims can be used to sue up to $3k. Looks like that's my only alternative, perhaps if I do that maybe checking for issues on their end will occur instead of pretending its impossible. It feels like I went to mcd's and paid for a meal at the window that took 5 hours to get a bag of raw patties thrown at me from inside after sitting at the window for 5 hours and waiting. I'm wrong of course. I'm am the customer. How could I possibly be right? I've troubleshooted my device over 1000 times. Of course its on my end. Must be.... 1000 times isn't enough to find out there's a potential issue that isn't related to my specific device, no? Is it gonna take 1000 more hours on the phone before one of the representatives decide to look for an outage before the 5 hours of daily trouble shooting? Thats a huge red flag that just keeps getting ignored. I can't think of any other companies besides these two internet providers that finds that acceptable. Better Business Bureau didn't. I'll be filing that complaint with them next. High time Verizon stepped off such a prideful pedestal and seek a remedy before a class action suit sinks them in the future from all other raging bitches not being provided with reasonable service. It's not a rant, this has been a life shattering experience for me and a simple quick check for an issue on their end could have prevented it. BAD BAD BAD Customer service policies to keep a customer on the phone for that length of time to repetitiously check the exact same thing repeatedly every few days. Disgusted. How dare that term "service" even be used if they can't provide "service" via support or otherwise. I'm on the internet finally after 10 hours and the news reported the Verizon tower down. Not verizon... A police officer interviewed on a Detroit News station instead. God knows police have nothing better to do in Detroit than make news appearances for verizon.

Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector

Iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

iphone 4 i was updating the phone version and it wiped everything and wont see/recognize the phone at all? please help!

If you have a backup, you can restore your last backup with itunes.
Regards,
Giuseppe Pignataro

I bought iphone just 10 days back and I update OS 4.3.3 as apple said, after that I am facing a battery drain problem and also it turn off automatically while I was talking on phone with friends and family. I noticed 6 times. look like apple phone *****

I just bought apple i phone 4 10 days back from AT &T Retail outlet, then I set up account on itune and i saw to update the software version and i did it to 4.3.3, after that I am facing two problem 1) Battery is draining like water and 2) while I was talking on phone with family and friends It turn off automatically, Initially I thought I might made some mistake but afterward I noticed that It happen again and again without I touch anything on screen or at phone. I guess Apple suppose to do something and help the customers, anyway but I am still under 30 days warranty period I am going to return it back and I guess may be there are lot of other options available comparing iphone4. but Lets wait what kind of solutions apple bring to me.

Do you have a question or are you just here to rant?
No matter what the product, there will always be some off the line that are defective. It's a fact of life.
The phone has a 1 year Warranty, not 30 days. I'm sure they'll be happy to replace it for you.
Now, that said, have you bothered to sync the phone to make sure you don't have to come back whining because you got your phone replaced and now you can't find your stuff?

How do I make appear the "phone with skype"-link, ...

How do I make appear the "phone with skype"-link, next to tel numbers on websites, that I visit ?

Hi, filipfirmout, and welcome to the Community,
In the Windows version, the settings to enable this are here:
Tools -> Options -> Advanced -> check in Use Skype to call to links on the web -> Save.
There is also this: http://www.skype.com/en/download-skype/click-to-call/
Best regards,
Elaine
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HT4528 I was on the phone with a tech, he asked me to start a chat

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